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Tanna Evergreen Resort & Tours

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White Grass Road, Tanna Island Vanuatu
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (471)
Room & Suite (75)
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A note from Tanna Evergreen Resort & Tours
Updated 06/04/20

About

#3 of 8 hotels in Tanna Island
Location
Cleanliness
Service
Value
Welcome to Tanna Evergreen Resort & Tours; the one that experienced travelers stay at. Never heard of us? We are the busiest hotel on Tanna; 100% locally owned and well known for its value for money and eco initiatives. The resort operates the largest custom made touring vehicles fleet on the island; with daily 4WD and ATV Quad bikes personal tours to all the top spots. We take over 7,000 guests a year on either the noon, twilight and evening tours to Mt Yasur volcano. The resort is set under the shade of a giant banyan tree and palms with endless ocean views. The location is a snorkeler's paradise with pristine coral reef 50 meters in front of the resort. We take this opportunity to thank the many thousands of people we have had the pleasure of looking after in their discovery of Tanna island. And our local partners Air Taxi and Unity Airlines.
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Room & Suite (75)75
Full view
Property amenities
Free parking
Free internet
Free breakfast
Canoeing
Diving
Airport transportation
Fax / photocopying
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast available
Special diet menus
Hiking
Horseback riding
Snorkeling
Entertainment staff
Evening entertainment
Fishing
Car hire
Concierge
Currency exchange
Shared lounge / TV area
Sun terrace
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Private beach
Housekeeping
VIP room facilities
Room types
Ocean view
Bridal suite
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Chinese
343Reviews3Q+A56Room tips
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Popular mentions
Tereza D wrote a review Apr 2020
Sydney, Australia17 contributions4 helpful votes
Location and hotel is beautiful. However, managing of tours could be improved. We booked our all day tour in advance but our driver was 1 hour late. Also, we did not see all we were supposed to. Lastly, we arrived for our bbq dinner in hotel and they urged us to hurry to eat because they want to close. We were a bit disappointed. They should be aware that it was not a cheap for a family of 3. So if you want to do tour without any problems, choose different hotel.
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Date of stay: March 2020
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Stephanie wrote a review Nov 2019
7 contributions4 helpful votes
Hotel's Favorite
I stayed in a Garden Bungalow room with my 9 year old daughter. We came to Tanna for one night to see Mt Yasur. From the time Amelia greeted us at the airport and transferred us to Evergreen Resort until we were transferred back the next day, I couldn't fault the stay or our experience. The staff were friendly and attentive, the room was clean, very comfortable and suited our needs. The restaurant is well organised for guests to have dinner upon return from the volcano tour and for breakfast the next morning. The grounds are well maintained and there are many stunning photo opportunities around the resort. Thank you for having us, I would thoroughly recommend location, service and value for money.
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Date of stay: November 2019
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LittleMsFussy wrote a review Feb 2020
Perth, Australia19 contributions9 helpful votes
Evergreen took a king hit during the 2015 cyclone which meant everything had to be rebuilt- and they took the opportunity to rebuild with both hands. The resort picked us up at the airport and the employee who greeted us was also assisting other travelers locate their drivers (ours was the only resort employee professionally dressed with a sign with our names on it). The accommodation includes 2star to 4star accommodation. I recommend paying the extra for the aircon rooms- more expensive but you want to go back to a room that is cool and has more space. There is a path down to where you can snorkel and even a path under the water that makes it easy for inexperienced snorkelers (saw clown fish that was amazing). All sorts of tours are available that you can mix and match. We went to see the volcano and were not disappointed. Our driver took care and the roads are that treacherous you want someone who knows what they are doing. The Manager, Mike, was very helpful. Recommend taking at least 2days to do the tours on offer. If you want somewhere different to eat at, Whitegrass resort is a 2min walk away (and also has toothpaste and Imodium if you need it). Evergreen is also working towards rebuilding the fish and coral population and are planning a greenhouse and fish facility for sustainability.
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Date of stay: February 2020
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Room Tip: Choose the aircon rooms and take advantage of the tours on offer (esp volcano tour)
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Tracey W wrote a review Feb 2020
1 contribution
After staying for 5 weeks in basic village bungalows in Pele and Tanna, we decided to treat ourselves to 3 nights of creature comforts, mod cons and some quality accommodation. We booked through booking.com and received all the usual confirmations, but when we arrived, they didn't seem to have any record of our booking. We were eventually shown to a room where we unpacked. As we went to leave the room, we found the lock didn't work. Maintenance couldn't fix it, so we had to wait for another room to be readied and then had to move all our stuff. A few hours wasted. When we finally got down to the pool, it was filthy, you couldn't see past the second step. I know the volcano ash is a problem but they need to clean the pool regularly. And then comes the piece de resistance - there is not a single lounger/sunbed on the resort!! Just 6 hammocks under the trees (mosquito heaven) and uncomfortable wooden benches dotted around. You get eaten alive by midges if you put your towel on the grass. So that just leaves a few uncomfortable patches of concrete to lay on. Not impressed. At dinner on the first evening, there was no cider or brandy, no chicken green curry or pizza. On our last night, no bacon and no tomato, which effectively ruled out all the toasted sandwiches options. The reef is very disappointing - it fell far short of the hype on the glossy website. Also, they do not do scuba diving here - they walk you up to the resort next door. They need to clean and disinfect their snorkelling gear - two snorkels were black with mildew. On the plus side, it's clean and tidy and very pretty. The rooms are nice (good size and well equipped) and the food and drinks are reasonably priced. The food (when you finally get to what is actually available) is delicious. The staff are polite and the ladies in reception kindly printed off some paperwork for me. This is the first critical review I have ever written and I have not done so lightly.
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Date of stay: February 2020Trip type: Traveled as a couple
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Chele E wrote a review Jan 2020
3 contributions1 helpful vote
This resort has great potential, it has ha lovely view, large grounds and a good pool. However, the service is the slowest I have ever seen in a resort anywhere. It can take up to an hour or more to get a meal and often the kitchen had run out of various goods to make dishes so the menu was much smaller than that shown. Even when we ordered in advance we still had a long wait on food (Although the meals were very good when they came). This was really difficult with two small children. In the end we ate our meals at a newer resort down the road. The majority of guests at Evergreen also ended up doing the same thing. It took over two hours to get our bags to our room and in the end I took the bags down myself. They seem to be understaffed significantly. The tour to the volcano was great, but beware, if you have small children you may want to give this a miss, whilst there are safety protocols I would suggest only taking children 10 or over. However, the volcano is amazing !
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Date of stay: February 2019
Cleanliness
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PRICE RANGE
$67 - $77 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tanna evergreen bungalows hotel tanna island
FORMERLY KNOWN AS
Tanna Evergreen Bungalows
LOCATION
VanuatuTanna Island
NUMBER OF ROOMS
30
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Frequently Asked Questions about Tanna Evergreen Resort & Tours
Which popular attractions are close to Tanna Evergreen Resort & Tours?
Nearby attractions include Blue Cave (0.2 miles).
What are some of the property amenities at Tanna Evergreen Resort & Tours?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Tanna Evergreen Resort & Tours?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tanna Evergreen Resort & Tours?
Yes, free parking is available to guests.
What are some restaurants close to Tanna Evergreen Resort & Tours?
Conveniently located restaurants include White Grass Ocean Resort & Spa, Rockwater Resort, and Tanna Evergreen Resort Restaurant.
Does Tanna Evergreen Resort & Tours have an airport shuttle?
Yes, Tanna Evergreen Resort & Tours offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Tanna Evergreen Resort & Tours?
The staff speaks multiple languages, including English, French, and Chinese.
Does Tanna Evergreen Resort & Tours have any great views?
Yes, guests often enjoy the ocean view available here.