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Best Western Jacksonville Inn

Traveler (1)
Room & Suite (80)
Pool & Beach (5)
Certificate of Excellence

About

#3 of 8 hotels in Jacksonville
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Breakfast included
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Conference Facilities
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
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Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
36Car recommended
Grade: 36 out of 100
25Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
156Reviews
0Q+A
10Room tips
Traveler rating
  • 89
  • 31
  • 22
  • 5
  • 9
Time of year
Traveler type
Language
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  • English
Popular mentions
I admit that I was very skeptical staying st a hotel off a military installation. I was blown away by the appearance, affordability, and customer service. We used the lodging with our two kids and two dogs, while we waited for our house to be built. It was quick access to the
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Review collected in partnership with Best Western
Response from Tina M, Guest Relations Manager at Best Western Jacksonville Inn
Responded 4 days ago
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
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Hotel's Favorite
We had a good experience at this hotel for a week. Our home was being remodeled and we had to move out until it was done. The staff are very nice and helpful, the breakfast was good, the rooms clean, beds comfortable, fridge worked well, and we felt safe. No complaints.
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Review collected in partnership with Best Western
Response from Tina M, Guest Relations Manager at Best Western Jacksonville Inn
Responded 4 weeks ago
travelingfriends354, Greetings from Best Western Jacksonville Inn Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We hope you'll return and enjoy another safe experience.
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I opted for a place to stay overnight while my son was participating in a local competition. I didn't want to pay a lot of money for one night. We got a room here at a great price and the room was sufficient. It was clean and had all that we needed. It located near the
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Review collected in partnership with Best Western
Response from Tina M, Guest Relations Manager at Best Western Jacksonville Inn
Responded 5 days ago
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. We want you to know that your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
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The staff that checked us in late around 11pm was friendly and cheerful. Our room had some issues such as the phone being broken and the password to the wifi being wrong. They offered to move us but we were too tired. The next morning we found the water pressure was really bad,
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Review collected in partnership with Best Western
Response from Tina M, Guest Relations Manager at Best Western Jacksonville Inn
Responded 3 weeks ago
Greetings from Best Western Jacksonville Inn .Thank you for your review Tallinxxx , and comments regarding your stay. I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. We can't wait to see you again!
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The room wasn't very clean. There were multiple dead spiders in the room. The bathroom was nasty. I cleaned the whirlpool before using it and the jets shot brown particles all over me. It most looked like poop. The staff was pleasant and they had a nice breakfast.
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Review collected in partnership with Best Western
Response from Tina M, Guest Relations Manager at Best Western Jacksonville Inn
Responded 4 weeks ago
Happiness51991640243, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. Clean, well-maintained accommodations is our goal, so it's disappointing to read about your observations. We hope you let our front desk team know. Meanwhile, we will notify maintenance about the bathroom issues and will alert housekeeping about your other remarks as well. We know we can do better and will use your feedback to ensure that no guest has this experience in the future.
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PRICE RANGE
$74 - $97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western jacksonvillejacksonville best western
LOCATION
United StatesArkansasJacksonville
NUMBER OF ROOMS
70
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