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InterContinental Maracaibo

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Traveler (80)
Room & Suite (34)
Dining (17)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The InterContinental Maracaibo Hotel is located over the eastern brook coming from the Lake of Maracaibo. This modern and avant-garde architectural complex boasts 252 rooms
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room service
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Charming
Great View
HOTEL CLASS
Hotel links
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Special Offer:Save More on Your Rate
Hotel deals
1,017Reviews
98Photos
4Q+A
20Room tips
Traveler rating
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  • 198
  • 42
  • 22
  • 15
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Popular mentions
During my stay, I had a problem with my health related to my stomach, and these people from the hotel really took care of me the best way possible, even I got chicken soup for ill people haha anyway, didn't miss home at all and I got courtesy entrance to rooftop VIP lounge. SO,
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Response from IHG_Hotel_Staff, Guest Relations Manager at InterContinental Maracaibo
Responded Feb 27, 2019
Dear Guest, We would like to thank you for your comments, we are glad to know that you loved the room and our local food, also we are pleased that enjoyed your days of lodging in InterContinental Maracaibo. We are constantly working to give to our guest and customers the best experience. We hope to welcome you back in your next trip to Maracaibo.
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I came for business and the people make me feel like home. The food is good but kind of expensive if you compare with a regular restaurant. The personnel is amazing and the hotel have live music in Friday’s.
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Review collected in partnership with this hotel
Response from IHG_Hotel_Staff, Manager at InterContinental Maracaibo
Responded Oct 15, 2018
Dear guest, Allow me to thank you for a minute in your time to leave this comment, for us it is as important as a hotel. It is already in place. We hope that your next stay will be more satisfactory, we will be happy to receive it. Best regards.
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I stay here from 28 June till 11 July 2018. Thes service is top!!! Frontdesk the girl name Liz she did a great job evrything i needed she was there to help with. The bellboy guys top of the line service. Breakfast staff very good there is a night club on the property service
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Response from IHG_Hotel_Staff, Gerente at InterContinental Maracaibo
Responded Jul 25, 2018
Dear guest, For us it is pleasure to welcome you in your Hotel Intercontinental Maracaibo and to our team is a priority that you have the best experience. We thank you for taking the time to leave us a comment, remember that this is always important to us, it allows us to provide a better experience. We are looking forward to your return soon. Greetings.
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The Intercontinental is well located and provides a standard business hotel experience. Unfortunately, there are plenty of quarks including not being able to use a Venezuelan credit card as a guarantee, the requirement to pay the entire stay at check-in, and expensive, mediocre
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Response from IHGService, Guest Relations Manager at InterContinental Maracaibo
Responded Feb 19, 2018
Hi Travlr, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our gym and we certainly appreciate your nice feedback on our breakfast selection. On the other hand, we are sorry to hear that our dining options, as well as the prices, fell short of your expectations. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback has been forwarded to the management team for reference. We value you as our guest and hope to accommodate you again for a chance to provide you with a much better experience. Sincerely, Joel A Case Manager IHGService
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+1
The experience was really pleasant for both of us, the only problem was that at the restaurant, pool area and incluiding room service don't speak english at all ONLY ONE EXECUTIVE IN THE LOBBY Its so dissapointing since my husband got in love with Venezuela sadly any
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Review collected in partnership with this hotel
Response from IHG_Hotel_Staff, Manager at InterContinental Maracaibo
Responded Apr 3, 2018
Estimado Huésped, Muchas gracias por tomarse un tiempo para hacernos llegar sus comentarios. Nos complace saber que su estadía con nosotros fue agradable, y que haya podido disfrutar del área de la piscina y su habitación. Le ofrecemos disculpas por los inconvenientes presentados, de inmediato le haremos llegar sus comentarios a nuestro equipo de Alimentos y Bebidas para que evalúen esta situación. Esperamos recibirle pronto para hacer de su visita una experiencia completamente distinta y satisfactoria. ¡Cordial Saludo!
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
Room 412
panorama dalla stanza
Photo provided by managementInterContinental Maracaibo
Suite Presidencial
Photo provided by managementInterContinental Maracaibo
Junior Suite
Photo provided by managementInterContinental Maracaibo
Standard Deluxe
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El hotel tiene servicio de room service 24 horas !?
Si, tiene servicio al cuarto las 24 horas!
0 votes
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Precio del servicio de piscina
A cuantos minutos está del aeropuerto de Maracaibo?
El trayecto es corto el tiempo depende de la hora por el trafico, puede ser 30 a 60 min
0 votes
"Request room with pool view, if you are lucky you will enjoy the view of the ladies :)"
"All rooms seem equal"
"Rooms on the south side offer a view to Rafael Urdaneta bridge"
"Excellent decoration, cleanness and nice view over the Maracaibo lake."
"I like the hotel very much, the service is great, the stuff is always helpful I will highly recommend this hotel "
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PRICE RANGE
$114 - $178 (Based on Average Rates for a Standard Room)
LOCATION
VenezuelaZulian RegionMaracaibo
NUMBER OF ROOMS
252
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