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Hesperia WTC Valencia

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Hesperia WTC Valencia
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587 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Best hotel in town, Ysbeth Guedez did my check in. She did a good job, quick, i can tell she is well prepare. kelly, Ariana and Desire keeps the restaurant running smooth, they dona good job keeping the buffet organize, they are always smiling. Room where clean, good A/C, bar good music.

Helpful?
Thank Fred G
Inversioneshmr, Assit. to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

Thank you for the time used letting us know your impressions, specially those in which you mentioned some of our personal, your comments encourage us to keep efforts to maintain high quality in service. In the name of our staff we thank you for your words and hope we have the opportunity to receive you in a very near future... More 

Caracas
1 review
2 of 5 stars Reviewed 4 weeks ago

Attention in the reception is not the most diligent, mark more than 3 times because it does not answer the telephone, to report that the televison was damaged, then they treated me told me that I would review but this never happened, it was no technical to review.

Review collected in partnership with NH Hotels

Helpful?
Thank R4819RJcarlosg
Inversioneshmr, Assist. To Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

We thank you for the time you used to give us your impressions. They will be attended and given to the corresponding departments and take corrective actions. This does not reflect our spirit and values. We sincerely hope we can have the chance to restore our image to you in a new visit and give you reasons to come back... More 

San Diego, California
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 15, 2016

Valencia Is My Home Town. We Stay The Weekend For Wedding And They Really Have Good Accommodations The Room Service Very Good And The People Very Nice And Helpful Nice Pool It Is Word It For A Weekend Well Located And Good Prices

Helpful?
Thank Maria D
Inversioneshmr, Asist. to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

In behalf of Hotel Hesperia Staff, we thank you for your kind words that encourage us to continue working and paying special attention to the detail, but also mean a big responsability to maintain the effort and do even more to make sure that all our visitors have memorable experiences. Hope to receive you again in the near future. More 

Caracas, Venezuela
1 review
5 of 5 stars Reviewed June 15, 2016

One of the few pockets of excellence left in the country regarding entertainment. From easy booking to service, from building maintenance to variety of supplies, everything displays the huge effort the NH Hesperia is doing in this environment. A pleasure having been there.

Review collected in partnership with NH Hotels

Helpful?
Thank rafaelmL4434NC
Inversioneshmr, Asist. To Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

Thank you for your time used in your comments, indeed means a big effort from us making arrangements to provide our guest qualiy and variety of supplies but we do it with the most of delight! We hope this general situation change in the near future and next time you come over, find things even better and pleasant! More 

Louisville, Kentucky
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 15, 2016

I stayed at the Hesperia location for 6 nights. It was a nice hotel with great rooms and staff. The restaurant ranked with the best of the world I ever visited. This surprised me because of the desolate situation in the country overall. One thing to know: The restaurant staff will not come to visitors to offer drinks unless you... More 

Review collected in partnership with NH Hotels

Helpful?
Thank ProfessionalFemale
Inversioneshmr, Asist. to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

We thank you for the time dedicated in letting us know your impressions, which will be transmitted to the corresponding departments. As you experienced, electrical problem force us to make arrangements that might not be as pleasant for our guest as we want and certainly it is not what you and all our visitors deserve. We are making big efforts... More 

orlando, florida
1 review
5 of 5 stars Reviewed June 10, 2016

Wonderfull hotel, beautiful rooms and very confortable also.The breakfast,include in the room rate was amazing and the staff was very helpful and very nice and educated. The property was very well maintained .

Review collected in partnership with NH Hotels

Helpful?
Thank magallyj
Inversioneshmr, Asist. Presidencia / Atención al Huésped at Hesperia WTC Valencia, responded to this review

We are very thankful for the time taken in your comments. We will continuously making improvements in order to provide our guest memorable moments More 

1 review
5 of 5 stars Reviewed May 27, 2016 via mobile

Came to this hotel under the impression that because of Venezuela's situation it would be a nightmare to stay here, but all the way around, in the end i didn't want to leave! Breakfast was great, the empanadas were amazing, the service was ok, minimun flaws. There is this waiter named Jose Luis who is a great guy, his always... More 

Helpful?
Thank Jose F
Inversioneshmr, Asist to Presidence / Guest Service at Hesperia WTC Valencia, responded to this review

We thank you for your comments, specially the time used letting us know details as Quality and variety in our menu and the names of some of our coworkers that made you feel confortable during your recent visit. We hope receive you againg in the near future. More 

Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 18, 2016 via mobile

I was really surprised with the hotel. Good service and nice location. Rooms are comfortable and the pool is very nice. Good for wedding celebrations with good rooms and social areas. The restaurant had some nice dishes and their pastries are amazingly good.

Helpful?
Thank Cristina V
Inversioneshmr, Asist. Presidence / Guest Service at Hesperia WTC Valencia, responded to this review

We appreciate the time invested for you by letting us know your impressions. we will transmite to the rest of our staff your comments . we Hope to receive you in the near time. More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 20, 2016 via mobile

Being in the World Trade Center definitely gives thus hotel the edge. Very tastefully appointed interiors. Service is 90% there, requires just 10% improvement. Used to stay at Embassy Suites before, this was my first stay at Hesperia. While Embassy has bigger rooms (all suites), Hesperia has more modern rooms and they are also not small. Food in the hotel... More 

Helpful?
Thank DushyantSharma
Inversioneshmr, Asist. to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

We highly appreciate your comments, we are looking forward to obtain more variety oo somo products with out loosing the high quality our customers deserve, although social, economical siatuation in currents moments might cause some difficulties, but we are looking forward to make sure your nest visit here you will find improvements done in this matter. More 

Barquisimeto, Venezuela
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 10, 2016

I recommend it very much. Nice rooms and bathroom. Good breakfast. Good location. Air conditioning ok. A little bit expensive parking overnight fare. Mechanical stairs not always functioning. In general a very high quality hotel.

Review collected in partnership with NH Hotels

Helpful?
Thank Luis R
Inversioneshmr, Asist. Presidencia / Atención al Huésped at Hesperia WTC Valencia, responded to this review

We are grateful for the time used in letting us know your impressions. Due to our Goberment´s Program of Energetic Saving, to which we all must bend, the mechanical stairs stop working occasionally, we are looking for alternatives to self generate energetic sustentation and being able to provide our guests the comfort and quality in service that they deserve. Regarding... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
From bright, friendly parks to numerous universities, interesting museums, bustling shopping malls, a cathedral and the second largest bullring in the world, Valencia has it all; and no other hotel reflects the city's marriage of style and substance like The Hotel Hesperia World Trade Center. ... more   less 

Additional Information about Hesperia WTC Valencia

Address: Av. Salvador Feo la Cruz, Naguanagua | Financial District, Valencia 02005, Venezuela
Location: Venezuela > Central Region > Valencia
Price Range: $84 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hesperia WTC Valencia 4*
Number of rooms: 325
Hotel Style:
#1 Business Hotel in Valencia
#1 Luxury Hotel in Valencia
#1 Family Hotel in Valencia
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