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Hesperia WTC Valencia

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Hesperia WTC Valencia
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658 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Valencia, Venezuela
1 review
1 of 5 stars Reviewed 2 weeks ago

Service and real intention to satisfy customer needs are best presentation card. VIP lounge were "managed" by professionals in charge of offering exclusivity and taking care of customer comfort, motivating peaceful environment. Ms. Blondi: Great job !!

Helpful?
Thank luiscgaitan
Valencia, Venezuela
1 review
5 of 5 stars Reviewed 3 weeks ago

The service at this hotel is excellent, their staff is always ready to help and to make you feel well attended. The food is great and the staff in the breakfast service are always kind to help you with reasonable demands (kudos to Chef Ismael and his team, you make a great job) The service room staff is also very... More 

Helpful?
Thank Julio B
Inversioneshmr, Assist to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

We thank you for the time used in letting us know your impressions about your recent stay. your comments have been transmitted to all staff and they encourage to keep working with high enthusiasm to provide all our guest the 5 star service they deserve. We are looking forward to wellcome you one more time soon and provide you more... More 

County Dublin, Ireland
1 review
5 of 5 stars Reviewed 3 weeks ago

Good attention, good service, comfortable room, excellent food. I was there to pass pleasant days with my son, visiting the city and the Hotel was in a perfect location, with safety and silence. I recommend the hotel.

Review collected in partnership with NH Hotels

Helpful?
Thank HecCamp
Inversioneshmr, Assist. to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

We thank you for the time used in letting us know your impressions about your recent stay. Your comments were transmitted to all chief´s departments. We hope to receive you as one of our distinguished guest and provide you more memorable moments More 

Caracas
1 review
4 of 5 stars Reviewed 4 weeks ago

Hesperia WTC offer confort and quality in general but the service in all restaurants are very poor and low you could expend 1h or more to get your food. Rooms and places in the hotel are clean all time.

Review collected in partnership with NH Hotels

Helpful?
Thank isabella_arellano
Inversioneshmr, Assit. to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

First of all, let me extend our sincere gratitude for the time used in letting us know your impressions about your recent stay. Your comments encourage us to effort to work with more enthusiasm, paying special attention to the details to guarantee that all our guest will receive the treatment they deserve. We hope to have more opportunities to wellcome... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I am staying here because of a business travel. The service is really nice, they smile all the time. I also like the location, it is in front of a small mall. The rooms are great looking and confortable, with a desk to continue the work. Also, the breakfasts are really good!

Helpful?
Thank Alejandra U
Inversioneshmr, Assist. to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

In behalf of Your Hotel Hesperia WTC Valencia, let me extend our sincere gratitude for the time used in letting us know your impressions about your recent stay. Your compliments encourage us to keep on working with high enthusiasm. We hope to have more opportunities to wellcome you as one of our most valuable guest and provide you more memorable... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 24, 2016 via mobile

Great service provided at the front desk by Ysbeth Guedez. Excellent bar service provide by Jhonathan Lopez at the outside pool bar. Keep up the good work. Very service minded. I would highly recommend this Hotel to anybody that is visiting Valencia.

Helpful?
Thank Viandhar
Inversioneshmr, Assist to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

We thank you for the time invested in letting us know your impressions about your recent visit, for us your comments are very much appreciated and motivates us to keep on working with high Enthusiasm. We hope to receive you in a very short time as one of our most appreciated guest. More 

Valencia, Venezuela
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 19, 2016 via mobile

My family and I arrived for a wedding, I made a reservation paid for two coneccted rooms (because all double rooms are with twin beds), but hotel was completely full and there was no rooms like we paid for, they offered a suite and we ask for an extra bed because we were two adults and two kids (10 and... More 

Helpful?
Thank TereSraDP
Inversioneshmr, Assit. to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

First of all, we are grateful for the time invested in leaving us to know your impressions. Your comments have been transmitted to all de staff as well to the corresponding Department´s Chief, in order to reduce times of response and provide the 5 star service our guest deserve. We wait to have you soon back again as one of... More 

1 review
4 of 5 stars Reviewed August 17, 2016

I am staying at Hesperia hotel on business trip, and it has been a very comfortable place to be taking into account my stay is for 6 weeks. The people at the hotel (room service - Yesika Charaima) and the VIP floor (Blandine and Alba) have made me feel as if I was at home. As always, there are some... More 

Helpful?
Thank Camilo V
Inversioneshmr, Asist. to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

First allow me to extend our gratitude for the time invested in letting us to know your impressions, your comments allow us to determine the areas that need major effort and supervision from us. We are looking forward to receive you as our distinguished guests and to offer tyou the first class service as only Hesperia WTC Valencia can offer. More 

Valencia, Venezuela
Level Contributor
4 reviews
4 of 5 stars Reviewed August 17, 2016

The hotel is a comfortable place, has good service even not the best to be 5 stars, you can enjoy a nice environment and it is good location.They need to improve the service, specially to the foreign tourists. The breakfast is amazing

Review collected in partnership with NH Hotels

Helpful?
Thank Norys V
Inversioneshmr, Asist. to Presidency / Guest Service at Hesperia WTC Valencia, responded to this review

Thank you for the time invested in making us to know your impressions. Your comments offers to us the opportunity to find aspects that we can improve. We will give more attention to the details in order to provide you the exelent service we know we can offer and guarantee that in your next visit you will have a 5... More 

Caracas, Venezuela
1 review
5 of 5 stars Reviewed August 13, 2016

Excellente service y atention very good all, excellent instalations very clean, good light piscina very clean excellent for recomendation and visit with the family and good friends very good an foots and restorant

Review collected in partnership with NH Hotels

Helpful?
Thank ojgt1972
Inversioneshmr, Asist. a Presidencia / Atención al Huésped at Hesperia WTC Valencia, responded to this review

First, we are grateful for the time invested in letting us to know your comments, they were transmitted to the staff as well all department´s chief. Your words encourage us to keep paying attention to the details and continue working with enthusiasm to provide our guest the 5 star service they deserve. We are looking forward to receive you in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
From bright, friendly parks to numerous universities, interesting museums, bustling shopping malls, a cathedral and the second largest bullring in the world, Valencia has it all; and no other hotel reflects the city's marriage of style and substance like The Hotel Hesperia World Trade Center. ... more   less 

Additional Information about Hesperia WTC Valencia

Address: Av. Salvador Feo la Cruz | Financial District, Valencia 2005, Venezuela
Location: Venezuela > Central Region > Valencia
Price Range: $97 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hesperia WTC Valencia 4*
Number of rooms: 325
Hotel Style:
#1 Luxury Hotel in Valencia
#1 Family Hotel in Valencia
#1 Business Hotel in Valencia
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