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Embassy Suites by Hilton Valencia-Downtown

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Embassy Suites by Hilton Valencia-Downtown
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517 Reviews from our TripAdvisor Community

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Showing 58: English reviews
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I spend two weeks between in June and July 2016. The hotel is an example that regardless how bad the situation of the country is there is still people and organization doing their best to offer a good service. This is a nice place y nice and well educated staff.

Helpful?
Thank Oscar M
Bogota, Colombia
Level Contributor
141 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed May 19, 2016 via mobile

Not a lot of options in Valencia. Looks like most of the Embassy Suites I've visited around America. Front desk can get crowded and checking in and out can take longer than expected. Breakfast was very good considering some foods are not easy to find in Venezuela. Room service was average, the timing was spot on but the food could... More 

Helpful?
Thank aje302
Lady M, Gerente de Ventas at Embassy Suites by Hilton Valencia-Downtown, responded to this review

Dear Guest , we thank you for taking the time to write your honest feedback , we hope to receive at the next opportunity and improve service delays caused during your stay. More 

1 review
1 of 5 stars Reviewed March 27, 2016

Please fix the A/C or return the money to guests. I went with my family to the Embassy Suites Valencia to ensure have a good stay and a good sleep knowing that is with the Hilton chain however the experience was terrible. The hotel had no Air Conditioning and room where hot. They did not want to return the money... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank wilfredf2016
Lady M, Gerente de Ventas at Embassy Suites by Hilton Valencia-Downtown, responded to this review

we feel that their stay has not been satisfactory due to internal problems with the hotel. We are currently working to solve all these problems and that none of these is repeated. More 

Quito, Ecuador
1 review
5 of 5 stars Reviewed March 4, 2016

Excellent hotel in Venezuela considering how difficult business environment it is at the moment. Hotel staff and management are doing very good job maintaining the service level. Hotel is clean and breakfast buffet is abundant by Venezuelan standards.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ville K
lima, Peru
1 review
4 of 5 stars Reviewed January 17, 2016

This hotel is located in a nice area, within walking distance to many restaurants. The complimentary breakfast was good and the personnel very nice. My only problem was that the shower in my room did not work properly (poor maintenance) and the A/C was not cooling duuring the first 2 days because they were doing maintenance in the system.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Daniel C
Palm Springs California, United States
1 review
5 of 5 stars Reviewed October 7, 2015

Great facility great location.. staff attention great and above expectation.. good food and services areas clean and inviting.. without doubt will return and stay ... very warm welcoming staff and services from the time you get out of the car to your room destination...

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Joe S
Orlando, United States
1 review
4 of 5 stars Reviewed September 23, 2015

Wonderful staff makes you feel at home away from home. They excel in all aspects of customer service. Highly recommended for extended stays. Location is very convenient surrounded with nice restaurants and bars.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Franco T
caracas, Venezuela
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed September 18, 2015

The room, the bar, the breakfast were excellent.! People, specially the waiter at the bar very kind and nice! Check in was perfect..on time..the check out was very bad, i was waiting around 25 minutes to be attended! the ladies were very, very, slowly! Everything was excellent except to that

Helpful?
Thank Carlos Q
Florida
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 10, 2015

The hotel is in a good location and has good rooms. The bathroom size is ok but the shower and tubs are in need of repair. Only other item in the rooms is that the microwaves in most of the rooms I have stayed in does not work. Tip for rooms, try to stay away from the South side rooms... More 

Helpful?
Thank Seaward60
Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 31, 2015

This place is top notch secure and safe. I have never been to such a hotel where staff come to you to make sure your stay is going well and is open to listening to your opinions. They ensure that only people at the hotel who are staying here enter and have checkpoints in every location to ensure the safety... More 

Helpful?
1 Thank hot4kookie
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Embassy Suites by Hilton Valencia-Downtown

Address: Av. Monsenor Adam con | El Vinedo, Valencia 2001, Venezuela
Location: Venezuela > Central Region > Valencia
Price Range: $80 - $4,741 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Valencia-Downtown 3.5*
Number of rooms: 203
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Hotel Style:
#2 Business Hotel in Valencia
#3 Family Hotel in Valencia
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