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Marriott Maracay Hotel & Golf

Avenida El Canal, Edificio Hotel de Golf Maracay, Maracay 2102 Venezuela
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Traveler (70)
Dining (10)
Room & Suite (10)

About

Location
Cleanliness
Service
Value
Property amenities
Parking
Internet
Pool
Bar / lounge
Restaurant
Non-smoking hotel
Room features
Non-smoking rooms
Housekeeping
Room service
Flatscreen TV
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HOTEL CLASS
HOTEL STYLE
Great View
Charming
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137Reviews2Q+A0Room tips
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Popular mentions
+1
Good location with a good variety of possibilities Excellent hotel, in a good location, with a bunch of possibilities, is you like hiking, play golf, or just relax next to the swimming pool. Restaurant with tasty local, but also international food. And excellent personalized attention. The hotel does not offer lounge. I Highly recommend this hotel
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Response from JoseS7149, General Manager at Marriott Maracay Hotel & Golf
Responded Jul 11, 2019
Dear Mr. rcn84 Thank you for sharing your experience during your stay at Marriott Maracay Golf Resort through our Guest Satisfaction survey. As an important customer for our chain, we appreciate your feedback and are delighted to know that you had an excellent stay. With spirit and attitude of service, we take these comments not only to meet but also to exceed your expectations. Your feedback is important to continue improving our service, thank you for sharing them with us. We hope to have you back soon! attentively Jose subero General Manager. Marriott Maracay Golf & Resort. El Canal Avenue, Maracay 2102, Aragua
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+1
A fantastic hotel, in an exceptional location of Maracay. My check in experience was very pleasant, the staff are super friendly and extremely helpful. For example when requesting flowers for my room they were able to get these delivered and had a delicious cake sent as a thank you, very good attention to detail. The room itself is very modern, large with balcony also, not to mention the breathtaking views of the mountains, golf course and Maracay itself. Did have some initial issues with the tv but reception had this sorted for me instantly. The gym facilities are very good with machines and equipment to target all muscle groups. The breakfast selection is that of a 5 star hotel with everything you could imagine or want, the food in the restaurant was good too even though I did get food posioning from it. I would highly recommend this hotel and I will be back next year for sure.
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Response from JoseS7149, General Manager at Marriott Maracay Hotel & Golf
Responded Dec 10, 2018
Dear Mr. Darcon2k On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Marriott Maracay Golf Resort. It is always encouraging to receive positive comments, particularly when it comes from those who matter most to us who are our guests. We pride ourselves on putting people first, we are not only fulfilling the mission of our founders, but we exceed the expectations of our valued guests. Please note that your comments have been shared with the hotel team as a critical way to understand how we can continue to offer excellent experiences. Thank you for staying at the Marriott Maracay Golf Resort. Sincerely, José Subero General Manager Marriott Maracay Golf & Resort El Canal Avenue, Maracay 2102, Aragua.
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The hotel is clean and modern and the staff polite and friendly. The views from the room are amazing, make sure to get a gold course view room. The staff at the restaurant is fantastic and very helpful. Cesar was our server most of the time and he was fantastic! Thank you!
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Response from JoseS7149, General Manager at Marriott Maracay Hotel & Golf
Responded Nov 9, 2018
Dear Mrs. juliagary On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Marriott Maracay Golf Resort. It is always encouraging to receive positive comments, particularly when it comes from those who matter most to us who are our guests. We pride ourselves on putting people first, we are not only fulfilling the mission of our founders, but we exceed the expectations of our valued guests. Please note that your comments have been shared with the hotel team as a critical way to understand how we can continue to offer excellent experiences. Thank you for staying at the Marriott Maracay Golf Resort. Sincerely, José Subero General Manager Marriott Maracay Golf & Resort El Canal Avenue, Maracay 2102, Aragua.
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I would like to thank everyone for the special attention, it's good to be back. In the restaurant the server cesar medina attended and helped us with our lunch, he recommended me lomo de cerdo (i think) and It was delicious with a special souce. He was very careful! I liked, I think I will come back to spend my days there.
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+1
Must say that the location is beautiful In front of the Golf Courses. At arrival had to chance the Suite with Terrace because by mistake the front desk gave us the mountain view looking to the back of the Hotel Hotel Employees are very friendly although the night security chief gave us a fairytale about the sand in the mini green in front of the pools which my daughter were playing and indicated that was a special sand that damages children skin, please he just needed to tell us to keep off the sand without the need such a story The room completely new lack of illumination in the bathroom only 1 light that needed to chance because keeped twinkling when on. The maintenance changed right away The king bed is the California type which has 182 cms wide intead the regular king size 190x200 or 200x200 quiet small for our taste but very good and confortable had lots of soft cushioning The Suite Terrace with Golf view are not equipped with Mini Bar Fridge or Air Dryers needs to be requested, we requested and the sent it to the room Hotel Restaurant is very basic and prices above regular market almost 40% over luxury restaurants in the surroundings which is left as breakfast which is good and with variety of fruits, omelets at request(ham cheese onion, etc) The pool is very big with children area and deep pool for adults, the only problem here is the cleanliness, there is a black dirty mark around all pool border. Overall is an excellent choice for small families to spend a few days. Must applause the imported linens from Marriott and the excellent Gym with the Latest Life Fitness gym equipment. Keep enhancing the Hotel and might become the best in Venezuela due to areas still need to be renew like the Teatro Maracay just besides the Hotel that apparently wasn’t include in the renovation project. Add some guest photos of the areas and details like pigeons pu on Pool Chairs, Bed Head rest loose and kind of dirty, the rest is very well maintained in a country that lacks of many supplies, the management should do miracles to keep all the Hotel as it is
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PRICE RANGE
$78 - $117 (Based on Average Rates for a Standard Room)
LOCATION
VenezuelaCentral RegionMaracay
NUMBER OF ROOMS
159
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