We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Embassy Suites by Hilton Caracas

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Management photos
Embassy Suites by Hilton Caracas
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

391 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 93: English reviews
Reviewed 1 week ago

Great place to do business. It is close to the financial centre, shopping malls and night recreation clubs and excellent restaurants of international cuicine. The business center in the hotel is complete and well equiped.

 Report
Helpful?
1Thank Jesus Eduardo L
Louisville, Kentucky
Reviewed October 22, 2016 via mobile

The hotel is clean, nicely decorated, the staff warm. The room was clean and looked nice. Happy hour drinks are free and come with snack food. Breakfast is ample with many choices. When asking, guests can receive coffee packages for free to use in the coffee maker in the room. There is also complimentary water daily. Will definitely stay there...

 Report
Helpful?
1Thank ProfessionalFemale
Puerto Piritu, Venezuela
Reviewed September 17, 2016

like in jails. They monitor and check your visitors each time you bring one visitors. So if you are in business or pleasure, and you think to bring guest, forget it, they ask to your visitors to sign papers and so on. Take time and not pleasant.

 Report
Helpful?
Thank Allnet4u
Mexico City, Mexico
Reviewed August 2, 2016

The hotel is was well located with a plaza in front. The staff is nice and friendly. The hotel clerks are nice but sometimes slightly inefficient. My family member asked someone to note that I would be arriving to check in two days later (reminds them on the day of my arrival.) However they could not find reference on their...

 Report
Helpful?
Thank Ramon C
Manchester, England, United Kingdom
Reviewed March 12, 2016

Stayed for one night, hotel is centrally located and is 30mins from the airport when there is no traffic. Hotel has that tired appearance and the rooms reflect this. The air-con had that musty smell. There is a free bar in the early evening and they were generous with the drink. Restaurants are average and the food overpriced. Breakfast was...

 Report
Helpful?
Thank Aleks T
Fort Lauderdale, Florida, United States
Reviewed February 17, 2016

I can't complain. My room was good and comfortable but carpet and bath do need renovations. You can easily see that the situation in Caracas well... Is not the best. Bed linens very good and personel do their best to please and do whatever's necessary for your comfort. Breakfast is included and is a good buffet. What I suggest is...

 Report
Helpful?
Thank Diana A
Monsey , NY, United States
Reviewed November 4, 2015

The location is excellent and the service superb, the breakfast is plentiful and delicious , the natural fruits are very fresh and tasty , elevators working great, excellent hotel, The location is in the center next to shopping centers.

 Report
Helpful?
Thank Leonardo D
ZPernia, General Manager at Embassy Suites by Hilton Caracas, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear your generous comments. Remarks like yours challenge us to bring to our guest a better service every day. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Zoraida Pernia General Manager

Auckland, New Zealand
Reviewed October 29, 2015

Location is great and it have full facilitates just everything is been run down due to lack of maintenance, cleaning is hit and miss, most departments don't answer the phone, the restaurant staff are surely and lazy, I stay in hotels for about 200 days per year and the front desk staff are a rude, lazy, unhelpful and worst I...

 Report
Helpful?
1Thank ajbpotter
Deande, Public Relations Manager at Embassy Suites by Hilton Caracas, responded to this review

Dear Calvin Patten, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our...

Berlin, Germany
Reviewed September 13, 2015

The Embassy Suites Caracas has been subject of many controversial conversations: - The place is well located, close to the main metro line and many dining opportunities, including the usual suspects like McDonalds and Burger King. The area around the hotel was safe to walk around during day - Pre-Paid booking through the Hilton Website removes all the hassle of...

 Report
Helpful?
Thank pinkilly2
Berlin, Germany
Reviewed September 12, 2015 via mobile

Conveniently located close to 2 metro stations and restaurants Well equipped rooms, all amenities you need Very good breakfast, free drinks at happy hour But the most important: very friendly and professional staff, always helpful. I can really recommend to stay at this hotel. When reading some negative reviews by other guests please keep in mind: The embassy suites in...

 Report
Helpful?
1Thank Thomas H
Questions? Get answers from hotel staff and past guests. Ask a question

140 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (82)
Viewed
Room/Suite (22)
Viewed
View from Room (9)
Viewed
Hotel & Grounds (15)
Viewed
Dining (3)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (4)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (18)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Business Center/Function Rooms (3)
Viewed
Pool/Beach Area (3)
Viewed
Dining (5)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Caracas hotels
El Rosal
JW Marriott Hotel Caracas
La Candelaria
Hotel Alex
Hotel Alex
#14 of 85 in Caracas
126 reviews
Show Prices
Show Prices
Show Prices
El Recreo
Gran Melia Caracas Hotel
Chacao
Renaissance Caracas La Castellana Hotel
Chacao
Hotel Chacao & Suites
Hotel Chacao & Suites
#10 of 85 in Caracas
91 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Embassy Suites by Hilton Caracas

Address: Av Francisco de Miranda con Av El Parque, Caracas 1060, Venezuela
Location: Venezuela > Capital Region > Caracas
Price Range: $91 - $4,272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Caracas 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, TripOnline SA, Expedia, Travelocity and Cancelon so you can book your Embassy Suites by Hilton Caracas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Caracas
Caracas Embassy Suites
Hotel Style:
#3 Family Hotel in Caracas
#6 Business Hotel in Caracas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Caracas staff and other travelers.
6 questions
Ask a question
Questions? Get answers from Embassy Suites by Hilton Caracas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose high floor”
 of 5 bubbles jesuseduardol78, 1 week ago | Read review
“Eurobuilding but DON'T use your foreign credit card.”
 of 5 bubbles Allnet4u, Sep 17, 2016 | Read review
“Might be wise to have a upper floor bedroom to have less street noise.”
 of 5 bubbles Chankinox, Aug 2, 2016 | Read review
“Higher floors are supposedly quieter”
 of 5 bubbles 662dianaa, Feb 17, 2016 | Read review
“Try another hotel”
 of 5 bubbles ajbpotter, Oct 29, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay