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Ave Casanova, Urb. Bellomonte, Caracas 1050 Venezuela
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (417)
Room & Suite (224)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Meliá Caracas
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 92 hotels in Caracas
Location
Cleanliness
Service
Value
Travelers' Choice
Melia Caracas Hotel, 5 star luxury is located in Sabana Grande, one of the most exclusive in the city and an important financial, commercial and leisure. The nearest metro station is a few meters away, giving immediate access to the center of the city of Caracas, museums and other cultural attractions. The Plaza Venezuela is nearby, allowing easy access to major highways and the Maiquetia International Airport (30-40 minutes). Rooms: 430 rooms, including 182 standard rooms (Royal Service Floor), 152 deluxe rooms, 2 connection Suites, 1 Presidential Suite, 8 Royal Service Suites and 10 Junior Suites. 5 floors with Royal Service lounge with private registration service / outlet, welcome drink, breakfast buffet, coffee and tea all day, cocktails and appetizers 5-8, pillow menu, butler and secretarial services, the choice of local and international newspapers and magazines 236 Full Service Apartment Suites: with one, two or three bedrooms, private office and a full kitchen with microwave, toaster, juicer and coffee, terrace and all amenities in the regular rooms Bathroom with hair dryer and telephone Shower and tub Individual climate control Satellite TV Muzak Panel bedside control air conditioning, television, etc. Direct dial telephone with modem / fax and Internet access Letter writing paper: and envelopes Minibar Safe-deposit box Magnetic Card Extra beds and cots 24-hour room service ...
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Room & Suite (224)224
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Paid public parking on-site
Wifi
Paid wifi
Hot tub
Outdoor pool
Sauna
Restaurant
Breakfast available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Whirlpool bathtub
Telephone
VIP room facilities
Bath / shower
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish

Location

Full view
92Great for walkers
Grade: 92 out of 100
17Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
1,225Reviews7Q+A24Room tips
Traveler rating
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  • 75
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Popular mentions
eugenia d wrote a review May 2020
Oakville, Canada17 contributions
I stayed one night in this hotel during the pandemic, and definitely I won't recommended it. To begin, the air conditioner didn't work, neither the TV, a technician came he "fixed it" and still not working. There's no hand towel, and just one big towel. And the worst, there's no water to drink! They give a complimentary water bottle, but if you want more you will have to pay $7.50 for each one. ($2.50 for the water and 5 for the delivery!!?? ) what kind of hotel charge you for room service??! I asked if I could go to pick up myself and she said no, you cannot!! Stay away from this place!!!
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Date of stay: May 2020Trip type: Traveled solo
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juan wrote a review Feb 2020
Caracas, Venezuela31 contributions5 helpful votes
Good hotel, it was beautiful and very clean. The the swimming pool is very far from the rooms and there is no handicaped access to it; Food variety poor. The staff are really nice and try to help. The room service is poor too. Melia Caracas Hotel is in the middle of Caracas, next to a big shopping centre with restaurants and shopping but the zone is not very good and you can not walk at night, and the security is no good, In Melia Caracas Hotel you will feel relatively safe, you have a gym, spa, massage but the machines are old. The hotel rate was reasonable considering the other five star hotels in the city and what they are charging. The hotel itself is old. Room was ok. Metro station is five minutes walk away but be aware of shoplifting comming in or out and is very crowed the Metro. We visited the spa and had massages. a clean and central place to stay in Caracas at a reasonable rate when you compare with other hotels for international travelers but be aware of the security.
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Date of stay: February 2020
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alanburgos wrote a review Nov 2019
London, United Kingdom1 contribution1 helpful vote
Very nice hotel, it was beautiful and very clean, very luxurious. There were too many steps to get to the swimming pool. If you are on a wheelchair, you will not have access to the pool area. Food variety poor, but there are very nice dishes you could eat. The staff are really nice and will attend to all your needs. The room service is not as good as I had expected and thee is no effort to make it easier to order from the room. Melia Caracas Hotel is in the middle of Caracas, a big shopping centre right next door with restaurants and shopping, you can find anything to buy in the shopping, clothes, shoes, lots of food restaurants and a cinema, In Melia Caracas Hotel you will feel safe and if you prefer to stay in the hotel all day, there is plenty to do (apart from the swimming pool), you have a very luxurious gym, spa, yacusi.
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Review collected in partnership with Meliá Hotels International
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: The room is beautiful and have a great view to the great valley of Caracas.
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Roger Stiven wrote a review Feb 2019
Jaco, Costa Rica32 contributions2 helpful votes
I stay in this place at the long term deparments, everything is included, super comfortable. Is very good located in Caracas city, customer services was incredible, the food from the restaurant was delicious. Recommended!
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Date of stay: March 2018
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Long term departments are awesome!
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Free-spirt wrote a review Jan 2019
Dublin, Ireland15 contributions
I stayed at the grand Melia Caracas for one night recently to be in Caracas for our flight home. The hotel rate was reasonable considering the other five star hotels in the city and what they are charging. The hotel itself is old but still has an air of grandeur about it. Room was large and comfortable although we were hit by an initial musty smell on entering but did not bother us. We had the traditional breakfast and it was tasty however some items were not cooked fresh and reheated which was a shame. We felt safe at all times and the staff were very friendly and attentive. The hotel is attached to a shopping center with functioning movie theater and food court with the likes of McDonald’s and KFC. Metro station is five minutes walk away. We arranged an airport transfer and this was a much higher rate then a regular taxi which you can get easily at the shopping center but better to pay the extra and have piece of mind safety wise. We visited the spa and had massages. The massages were amazing and the spa and gym facilities are good but again dated, the spa needs a refurbishment but given the situation in Venezuela at the moment the faults we found were understandable and forgivable. All in all a safe, clean and central place to stay in Caracas.m at a reasonable rate when you compare with other hotels for international travelers.
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Date of stay: January 2019Trip type: Traveled as a couple
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PRICE RANGE
$99 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran melia caracas, caracas gran melia
LOCATION
VenezuelaCapital RegionCaracasEl Recreo
NUMBER OF ROOMS
430
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Frequently Asked Questions about Meliá Caracas
Which popular attractions are close to Meliá Caracas?
Nearby attractions include Bulevar de Sabana Grande (0.1 miles), Iglesia de la Inmaculada Concepcion (0.2 miles), and El Recreo (0.03 miles).
What are some of the property amenities at Meliá Caracas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Meliá Caracas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Meliá Caracas?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Meliá Caracas?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Meliá Caracas?
Conveniently located restaurants include Urrutia, Restaurante Da Guido, and El Palmar.
Are there opportunities to exercise at Meliá Caracas?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Meliá Caracas have an airport shuttle?
Yes, Meliá Caracas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Meliá Caracas?
Yes, dry cleaning and laundry service are offered to guests.
Does Meliá Caracas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Meliá Caracas?
The staff speaks multiple languages, including English and Spanish.