I stayed one night in this hotel during the pandemic, and definitely I won't recommended it. To begin, the air conditioner didn't work, neither the TV, a technician came he "fixed it" and still not working. There's no hand towel, and just one big towel. And the worst, there's no water to drink! They give a complimentary water bottle, but if you want more you will have to pay $7.50 for each one. ($2.50 for the water and 5 for the delivery!!?? ) what kind of hotel charge you for room service??! I asked if I could go to pick up myself and she said no, you cannot!! Stay away from this place!!!
Good hotel, it was beautiful and very clean. The the swimming pool is very far from the rooms and there is no handicaped access to it; Food variety poor. The staff are really nice and try to help. The room service is poor too. Melia Caracas Hotel is in the middle of Caracas, next to a big shopping centre with restaurants and shopping but the zone is not very good and you can not walk at night, and the security is no good, In Melia Caracas Hotel you will feel relatively safe, you have a gym, spa, massage but the machines are old. The hotel rate was reasonable considering the other five star hotels in the city and what they are charging. The hotel itself is old. Room was ok. Metro station is five minutes walk away but be aware of shoplifting comming in or out and is very crowed the Metro. We visited the spa and had massages. a clean and central place to stay in Caracas at a reasonable rate when you compare with other hotels for international travelers but be aware of the security.…
Very nice hotel, it was beautiful and very clean, very luxurious. There were too many steps to get to the swimming pool. If you are on a wheelchair, you will not have access to the pool area. Food variety poor, but there are very nice dishes you could eat. The staff are really nice and will attend to all your needs. The room service is not as good as I had expected and thee is no effort to make it easier to order from the room. Melia Caracas Hotel is in the middle of Caracas, a big shopping centre right next door with restaurants and shopping, you can find anything to buy in the shopping, clothes, shoes, lots of food restaurants and a cinema, In Melia Caracas Hotel you will feel safe and if you prefer to stay in the hotel all day, there is plenty to do (apart from the swimming pool), you have a very luxurious gym, spa, yacusi. …
I stay in this place at the long term deparments, everything is included, super comfortable. Is very good located in Caracas city, customer services was incredible, the food from the restaurant was delicious. Recommended!
I stayed at the grand Melia Caracas for one night recently to be in Caracas for our flight home. The hotel rate was reasonable considering the other five star hotels in the city and what they are charging. The hotel itself is old but still has an air of grandeur about it. Room was large and comfortable although we were hit by an initial musty smell on entering but did not bother us. We had the traditional breakfast and it was tasty however some items were not cooked fresh and reheated which was a shame. We felt safe at all times and the staff were very friendly and attentive. The hotel is attached to a shopping center with functioning movie theater and food court with the likes of McDonald’s and KFC. Metro station is five minutes walk away. We arranged an airport transfer and this was a much higher rate then a regular taxi which you can get easily at the shopping center but better to pay the extra and have piece of mind safety wise. We visited the spa and had massages. The massages were amazing and the spa and gym facilities are good but again dated, the spa needs a refurbishment but given the situation in Venezuela at the moment the faults we found were understandable and forgivable. All in all a safe, clean and central place to stay in Caracas.m at a reasonable rate when you compare with other hotels for international travelers. …
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