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JW Marriott Hotel Caracas

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656 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Caracas
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Showing 214: English reviews
1 review
5 of 5 stars Reviewed January 29, 2016 via mobile

My days staying at the hotel were perfect, nice attention, kind and polite staff, actually I had a problem with my schedule and they fixed right away. Specially my best gratitude goes to Mrs. Romy I couldn't been in better hands, thanks for everything.

Helpful?
Thank Jose F
Barquisimeto, Venezuela
2 reviews
5 of 5 stars Reviewed December 30, 2015

What can I say, from the moment we walked in, the attention was superb. The people friendly, always attentive, the room was spectacular... you forget you are staying in Caracas! I defintiely recommend the barber shop downstairs, the executive lobby on the 17th floor, and Yanina was excellent, always bringing me water or coffee from the fitness center. It was... More 

Helpful?
Thank azbeachbum85
New York City, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 28, 2015

Typical JW Marriott, which I think is really saying something in Caracas these days. Staff were very friendly, room was good size, though decor was a little dated, and lobby was comfortable. Restaurant was good, and fitness center was nice, though some equipment was a little old.

Helpful?
Thank Derek S
Caracas, Venezuela
1 review
5 of 5 stars Reviewed December 25, 2015

We celebrate my daughter's wedding...it was overwhelming. Beautiful Hotel facilities and room. Great Staff! Koeman Chacon was wedding planner assigned from the hotel, very helpful and nice person. Food is delicious! We were delighted

Helpful?
Thank evyg20
1 review
2 of 5 stars Reviewed December 24, 2015 via mobile

I have paid 290 usd for a room on a "5 stars" hotel that doesn't include breakfast and internet service? Are you effin kidding me? Also insanely overpriced food and not that good to be honest, ill stick to Tamanaco Hotel or Hesperia when i visit Venezuela again, shame on you Marriot. Oh and btw your showers have no pressure... More 

Helpful?
Thank Mario O
José H, Manager at JW Marriott Hotel Caracas, responded to this review

Dear Mr Mario, Thank you for taking the time to share your thoughts regarding your stay at the Hotel. We appreciate you bringing it to our attention. We will share your message appropriately within the organization Sincerely, Jose Hernandez Director of Food&Beverage JW Marriot Caracas More 

Caracas, Venezuela
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed December 22, 2015

From the bellboys to the waitresses, the service level is beyond expectations. Excellent staff. Herbert helped is tremendously with special requests for our baby. Osward, Larry and Kenny were so friendly always super friemdly with my child every time we were in the lobby. We felt very secure always and the facility is beautiful and clean. We will be back... More 

Helpful?
Thank Geraldinesemtei
San Jose, Costa Rica
1 review
5 of 5 stars Reviewed December 13, 2015

Excellent service at check in. using the business center and coordinating directions for meetings in Caracas, Ernesto Sánchez was very helpful. Great service! We stay for 2 days due business meetings. Very nice restaurant and all staff service. In general I recommend the hotel and very nice service all staff.

Helpful?
Thank Yaneth L
1 review
4 of 5 stars Reviewed November 22, 2015 via mobile

Nice Hotel, and the guy at the breakfast salon very kind ! His name Heriberto, willing to assist you and give you the great coffee at the hotel. Nice Room , nice Area for lounge and meeting. Personal of Front a desk very nice and helpful . Love to get back soon.....................!

Helpful?
Thank Tyrone H
GerenciaGeneralJW, Gerente at JW Marriott Hotel Caracas, responded to this review

Dear Tyrone H We are glad you have a pleasant stay with us, well let know Heriberto about your review and positive comments. hoping to receive you soon General Manager JW Marriott Caracas More 

1 review
5 of 5 stars Reviewed November 10, 2015

The attention that the hotel chain Marriott offers is top, but I must emphasize the care that two girls from the reception of the JW Marriott in Caracas put in their task. This is the Marihale and Hadassah ladies, these girls are careful to make the arrival and check in a fresh and pleasant experience to the guest upon arrival

Helpful?
Thank Antonio G
GerenciaGeneralJW, Gerente at JW Marriott Hotel Caracas, responded to this review

Dear Antonio G We are more than glad to read comments like yours, also gratefull not only for your visit, also because now we know we are making feel our guests feel just like home. Marihale and Hadassa also thank you very much for your visit and hope for you to come back soon. Sincerely, JW Marriott Caracas More 

Valencia
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed October 25, 2015

When my wife and I stay in Caracas, we always choose The JW Marriott El Rosal. What a great place to stay and dine for some days/nights. It means comfort, luxerz and top-service. The rooms offer you what ever you need and look for. No additional requests nescessary. The staff is extremely friendly, attentive and is mostly bilingual. The restaurant... More 

Helpful?
Thank Sabana-UpM
GerenciaGeneralJW, Gerente at JW Marriott Hotel Caracas, responded to this review

Dear Sabana-UpM Thank you for your post and for sharing your experience. At the JW Marriott Caracas we are very happy to see that you enjoyed your stay.. We certainly were delighted to host you and hope to welcome you back soon. Sincerely, JW Marriott Caraca More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities

Additional Information about JW Marriott Hotel Caracas

Address: Av Venezuela con Calle Mohedano | El Rosal, Caracas 1060, Venezuela
Location: Venezuela > Capital Region > Caracas > El Rosal
Price Range: $97 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Caracas 4.5*
Number of rooms: 269
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Also Known As:
Jw Marriott Caracas
Marriott Hotel Caracas
Marriott Caracas
Caracas Marriott
Hotel Style:
#1 Spa Hotel in Caracas
#1 Romantic Hotel in Caracas
#1 Family Hotel in Caracas
#1 Business Hotel in Caracas
#1 Luxury Hotel in Caracas
#2 Green Hotel in Caracas
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