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InterContinental Tamanaco Caracas

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InterContinental Tamanaco Caracas
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411 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Level Contributor
32 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

So if you sound like someone important then they go all out. If you book with a cupon then they give you sh*%. I've staid in this hotel twice, first time it was fantastic, modern room and bathroom - NO complaints. Second time, my husband and I reserved with a discount, we got the floor that was in process of... More 

Helpful?
Thank Ana V
A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

Tamanaco intercon may be the first intercon in the world and an iconic Hotel not only in Venezuela but in all Latin America It was build in 1948 and is considered the be the first rewarding hotel Ans destination luxury in the world The best location in Caracas and offer best food and just a stone throw from The attractive... More 

Helpful?
Thank A TripAdvisor Member
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "A TripAdvisor Member" Thank you very much for taking the time to share your positive experience. There is no greater satisfaction than receiving great comments from a valued guest. Thank you again for your kind words and we look forward to welcoming you soon! Best Regards, Gerente de Guest Relations / Guest Relations Manager More 

Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 2, 2016 via mobile

I had a bad experience in the past staying at Tamanaco and I have tried once more booking the executive floor. The experience now was even worse. The room did not f have hangers enough; the curtains were falling apart and we could not close them; room had very bad carpet and during the stay no shampoo was available. In... More 

Helpful?
Thank Flavio d
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Flavio d" Thank you for taking the time to express your thoughts and concerns regarding our hotel. We sincerely apologize for any inconvenience you may have experienced due to some aspects of our rooms. While we are regrettable that you did not fully enjoy your our accommodations, we highly appreciate that you provided us with your feedback. We are... More 

Travelers are raving about these Caracas hotels

Amsterdam, The Netherlands
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 23, 2016 via mobile

Very disappointed with the low professionalism from the waiters, and not to mention the cheap way the food were served at the pool restaurant, the room was clean beside the bathtub had a big rusty circle which didn't look either healthy or clean. Internet connection was a disaster took me a day after many calls to the reception desk to... More 

Helpful?
Thank hecalber
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "hecalber" Thank you for bringing your concern to our attention. We apologize for the negative issues you experienced. All your comments were shared with the responsible head of Department in order to identify deficiencies and improve our service. We will be more than glad to assist you when your travel plans bring you back to Caracas. Vanessa.perez@ihg.com Looking forward... More 

Vancouver, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 10, 2016

This is an attempt to sneak this review in. It is quite likely that you are not interested, but when i ran across this item, I could not help but want to tell you how exciting it was to see that the hotel is still in operation well, after all this time. It was the most popular place to meet... More 

Helpful?
Thank Vanc0uverites
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Vanc0uverites" Thank you very much for taking the time to share your positive experience. There is no greater satisfaction than receiving great comments from a valued guest. Your thoughtful remarks are very helpful in allowing us to continue delivering the most excellent experience. We will be more than glad to assist you when your travel plans bring you back... More 

Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 30, 2016 via mobile

I was in Colombia so I visited Caracas on my way back to Frankfurt for two nights... It's a very dangerous city and the hotel is trying their best. I'm an Intercontinental loyal customer and actually the service is very good, but the hotel needs refurbishment and I had a problem with my AC. There isn't a thing called a... More 

Helpful?
Thank Ashraf K
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "Ashraf K" Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Lease accept our sincere apologies for any inconvenience these issues may have caused you. Your comments have been forwarded to... More 

Portsmouth, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 12, 2016 via mobile

I've stayed in several hotels in Caracas and Vzla. So feel I can give a honest opinion with the knowledge of local comparison. If it's your first time in Venezuela (Vzla) then you need to know that standards and customer service are not as high as western standards... But if your travelling to Vzla you should already be aware of... More 

Helpful?
1 Thank dougalldog
HotelTamanaco, Guest Relations Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "dougalldog" Thank you for taking the time to review our property. We greatly appreciate your feedback. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We hope you will come back and visit us soon! Gerente de Guest Relations/Guest Relations Manager More 

Curitiba, PR
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 19, 2015 via mobile

I used to stay at Tamanaco some years ago. It was a very good hotel. This time I was very disappointed. We had booked four single rooms. At the front desk at 1pm, we were told that all four rooms would only be available at 3pm (check in time). However, only my room was ready at 3pm, after a long... More 

Helpful?
1 Thank adautoalmeidajr
HotelTamanaco, Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "adautoalmeidajr" We are terribly sorry for the issues that you experienced. This is not the sort of experience we wish our guests to have. Your comments will be shared with our team. We truly value your feedback and we hope that you will give us the opportunity to change your impression of our hotel. We confident that if you... More 

Maitland, Florida
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 9, 2015

The Dr. Jekyll part: Such an impressive lobby. All hotel lobbies should be so nice! In her day, she must have been the talk of the town. The place to see and be seen! Excellent service & ambiance in the lobby bar and patio. Excellent service at the outdoor poolside restaurant. Breakfast buffet was ok for the most part with... More 

Helpful?
Thank jfivny
HotelTamanaco, Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "jfivny" Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Lease accept our sincere apologies for any inconvenience these issues may have caused you. Your comments have been forwarded to the... More 

Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed September 6, 2015 via mobile

This just to be a great hotel, but now is awful, is you are looking for location I think this is one of the best, BUT we always need more the service is poor the staff is the best, the tennis court are like a war zone all destroyed the only thing good is the tennis teacher (Carlos) great guy,... More 

Helpful?
Thank edcc1967
HotelTamanaco, Manager at InterContinental Tamanaco Caracas, responded to this review

Dear "adautoalmeidajr" Thank you for bringing your concern to our attention. We apologize for the negative issues you experienced. All your comments were shared with the responsible head of each Department in order to identify deficiencies and improve our service. At Root, we take pride in ensuring our guests satisfaction. Unfortunately, we did not meet your expectations this time but... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Tamanaco InterContinental Caracas is a tropical oasis in the heart of one of the city s most prestigious shopping, entertainment and business districts. The majestic Avila Mountain is accessible by cable car, and attractions such as the historic town of Hatillo, the Museum of Fine Arts and the San Ignacio Commercial Centre are an easy drive away. ... more   less 

Additional Information about InterContinental Tamanaco Caracas

Address: Avenida Principal de las Mercedes | PO Box 467, Caracas 1060-A, Venezuela
Location: Venezuela > Capital Region > Caracas
Price Range: $49 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Tamanaco Caracas 5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Intercontinental Tamanaco Caracas Hotel Caracas
Intercontinental Caracas
Caracas Tamanaco Hotel
Hotel Style:
#7 Best Value Hotel in Caracas
#9 Luxury Hotel in Caracas
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