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Renaissance Caracas La Castellana Hotel

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415 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Miami, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

I've been visiting this hotel over the last 6 monts and I can say nothing different than their service is fantastic. The entire team is always willing to help with a smiling face. The front desk, the restaurant, and the rest of theam are always very professional. In the restaurant Jose Manazanilla always goes above and beyond to please customers.... More 

Helpful?
Thank zorrohector
Caracas, Venezuela
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent service and quality in the Business Center at the Renaissance La Castellana during scheduled meeting. Impeccable care provided by Genesis Zaidman! Punctual, friendly, executive and solves situations immediately.

Helpful?
Thank carolinamontero
Renaissance Car... H, Director General at Renaissance Caracas La Castellana Hotel, responded to this review
Google Translation

Estimada Descubridora. Muchas gracias por haber tomado unos minutos de su tiempo. Nos complace que se encuentre satisfecha con nuestro... More 

Hallandale Beach, Florida
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

These hotel is by far the place to go. Its staff goes out of the way to help you. At the front desk, at the restaurants. Specially Cheff Raul MArin who will go out of his way to serve you.... I will be bacj soon

Helpful?
Thank venedom
Renaissance Car... H, General Manager at Renaissance Caracas La Castellana Hotel, responded to this review
Google Translation

Estimado Descubridor. Muchas gracias por haber tomado unos minutos de su tiempo para contestar nuestra encuesta. Nos complace que se... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The nice hotel in Caracas that you can have. Staffs are very polite and helpful with all your needs and other stuffs. The hotel's resto provides good food that you can choose from a variety of cousine they have (most of the time they have buffet as well). It's really recommendable to have your accomodation if you are in Venezuela.... More 

Helpful?
Thank Emil A
Renaissance Car... H, General Manager at Renaissance Caracas La Castellana Hotel, responded to this review

Dear Discoverer. Thank you very much for taking a few minutes of your time. Your feedback is important to continue to improve our service, thanks for sharing them with us. We hope to have him back soon! We hope to have him back soon!, So you can discover something startlingly new. Sincerely, Juan Carlos Palacios General Manager Renaissance Caracas La... More 

Stockholm, Sweden
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

it's gott be the best hotel in Caracas in the Price-confort-location, it is still quite expensive and it doesn't help that they want to charge you for everything. It is still quite reliable and the rooms are quite good. Very good breakfast at a very expensive cost.

Helpful?
Thank Damián F
Caracas, Venezuela
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Led by Sir William, lunch today was a day of difficult choices! A glorious chicken soup followed by duck magret and a taste of creamy beet rice with shrimp! Simply sublime! One might think that's heaven, yet the restaurant has over done it with a chocolate and hazelnut shortcake and peanut butter gelato!! It's not thinking about, it's feeling we... More 

Helpful?
Thank Ulises2001
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for about a week, and I have to admit I've never ever received such a great service. In the midst of a very chaotic and convulsed city, these guys manage to treat you like royalty. Staff is really easy-going, they are always ready to help you in every possible way, and they also seem to... More 

Helpful?
Thank Luz Ainai M
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2016

My husband and I had an overall nice experience here, we staid for 3 nights. The brunch is lovely especially considering Vzlas current situation, food is not esy to find. Dinner was also lovely, we ordered a pad thai that was quite nice for Asian cuisine which in Vzla is not that varied except for Chinese. The room was big,... More 

Helpful?
Thank Ana V
Level Contributor
3 reviews
5 of 5 stars Reviewed July 7, 2016

I was very surprised with the service, location and hospitality at Renaissance. They also have a good restaurant and bar. Also have a Shopping Center and restaurants nearby. It is in a secure neighborhood.

Helpful?
Thank Meva D
Maracaibo, Venezuela
2 reviews
3 of 5 stars Reviewed July 4, 2016

It is very pleasant for Venezuela to have a employees with splendid caring service attitude like Maria Daniela & Chef Raul @executive Lounge to compensates some others issues experienced in this hotel, they should be valuable for your hotel. I Would like also to mention EDITH from Mijao Rest. who with natural & fresh smile offers a quality service @mijao... More 

Helpful?
Thank Adel G
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Renaissance Caracas La Castellana Hotel

Address: Av. Eugenio Mendoza Con Calle Urdaneta | La Castellana, Caracas 1060, Venezuela
Location: Venezuela > Capital Region > Caracas > Chacao
Price Range: $89 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Caracas La Castellana Hotel 4.5*
Number of rooms: 193
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Hotel Style:
#1 Green Hotel in Caracas
#3 Luxury Hotel in Caracas
#3 Romantic Hotel in Caracas
#3 Business Hotel in Caracas
#4 Family Hotel in Caracas
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