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The Hotel Caracas

Calle Mohedano, Urbanizacion el Rosal, Caracas 1060 Venezuela
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Traveler (46)
Room & Suite (116)
Dining (15)

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About

#23 of 79 hotels in Caracas
Location
4.1
Cleanliness
3.3
Service
2.8
Value
2.8
We are one of the first boutique hotel in Caracas, we have an excellent location in the financial area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Executive lounge access
Secured parking
Wifi
Outdoor dining area
Banquet room
Meeting rooms
Non-smoking hotel
Umbrella
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Whirlpool bathtub
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Spanish

Location

Calle Mohedano, Urbanizacion el Rosal, Caracas 1060 Venezuela
Name/address in local language
The Hotel Caracas
146Reviews2Q+A6Room tips
Traveler rating
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Javier wrote a review Sep 2021
1 contribution
Good food and the desserts was unbelievable, the excellent attention of the staff vs other hotels was a surprise. The room was very modern and comfy. The hotel has a vibe of calm whit very cool buda statue's, its ideal for relax after a working day!
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Date of stay: September 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from gerencia thehotel, Director General at The Hotel Caracas
Responded Oct 12, 2021
Gracias por hospedarse con nosotros y disfrutar nuestro hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mario Torrealba wrote a review Mar 2019
Caracas, Venezuela147 contributions36 helpful votes
We read the reviews on TripAdvisor and they were all frightening. As the situation in the country is a bit strange with the prices even in dollars, we showed up at the hotel and made a reservation a week before our stay. They charged $30 for the room and breakfast was included!!! That was our first surprise. The room was okay, they look much nicer in photos, but they weren't as terrible as described on previous reviews. There were no problems except for the towels, which I think were really cheap and old. Staff was not as described on reviews either, they were all really nice and friendly. Especially at the bar/restaurant during lunch time and dinner. Food was really amazing! The chef did an amazing job with carpaccio and pasta. Prices were fine, too. Servers for breakfast were not friendly at all though. Space is really nice, we loved the bar area with that lovely view to the park. Perhaps our expectations were really low after reading the terrible reviews but my partner and I really liked this place as everything went the opposite as we both expected. They have probably changed management, I don't know, but I can certainly say it was really good value as we have had not so great experiences in hotels in Venezuela. Would I go back? If they keep the same prices and service, I would.
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Date of stay: February 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from gerencia thehotel, Director General at The Hotel Caracas
Responded Apr 21, 2021
it was a pleasure to serve you, see you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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globalcityzen wrote a review Jan 2016
Amsterdam, The Netherlands89 contributions50 helpful votes
a nice a clean place to stay in caracas walking distance to banks and bakeries. clean room and confortable. it looks like it has been refurnished nice decoration and the restaurant is very nice as well. but its kind of pricey.
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Date of stay: April 2015
Value
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bettyk C, Gerente at The Hotel Caracas
Responded Mar 17, 2016
Hello tripperoftheworld! Thanks for your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jesus Eduardo L wrote a review Jul 2015
Venezuela11 contributions4 helpful votes
Ten years ago I stayed in this facility and it was excellent. Ten years have gone by and although the infrastruture is well kept, the service has gone the wrong way. Starting on reception, no sense of understanding when a long haul traveller is in real need to occupy a room. Breakfast was terrible and cannot be charged to the room, no credit arrangements. The room was not as clean as one would expect from a " hotel boutique" Not happy this time
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Date of stay: June 2015
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Allison B wrote a review Jun 2015
New York City, New York96 contributions34 helpful votes
The hotel facilities were as described....however not the service. We were very dissapointed with the condition of our room. When we notified the manager, we were informed that someone would be up to clean things up. Truthfully, we would have preferred just a new room. However, we decided it was okay to wait for the additional cleaning. Unfortunately, the additional cleaning never came! When we checked out the next day and voiced our concerns, we felt we were blown off. This hotel has a lot of potential, but it just didn´t measure up.
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Date of stay: February 2015
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MikeMarcano wrote a review May 2015
Villa Carlos Paz, Argentina5 contributions1 helpful vote
+1
  This review is way overdue; I stayed at this hotel with my wife for mother’s day last year. I booked the "Suite Imperial" which is the 2nd best room this hotel has to offer. Their website is quite accurate as far as showing "the best features" of the rooms but they leave out some details. My room was quite nice, aside from some wires hanging out from the wall, some light bulbs missing everything a dirty bathroom glass wall and a missing ceilingtile everything else was quite well. Understand that this hotel is for couples. The showers have glass walls which as you can imagine allows you to see everything. This place is great for romantic getaways AS LONG AS YOU DONT MIND A TERRIBLE SERVICE. Everything went south for my wife and I after we were returning from dinner. As we approach the front desk we were completely ignored by the lady who was there. I asked for my keys and after this lady looked at me she came to the conclusion I could not possibly afford that room. I asked her to check the reservation to which she said she was busy and after a minute she replied by saying my name was not on the system. MY BAGS WERE ALREADY IN THE ROOM. I had to cool off for a second before I once again asked her to check the reservation. My wife had already lost her temper and demanded to see a manager and of course the reply was "she is not in the building". My wife and her crossed some words and at one point she called my wife STUPID AND IGNORANT. If it weren't for the bellboy who recognized us from earlier in the day this incident could have escalated to a much more aggressive conclusion. It was the bellboy who checked the system and indeed our names were there. Little to say the mood of the evening was slightly ruined by this event. The morning after we officially complained about this incident and we were told we were going to get an official apology and some retribution. Action that until this day has not happened. My wife and I travel often and it’s a shame when hotels put so much emphasis on their facades and not in their personnel. This Hotel is a great example of that, great look, awful service. P.S.: I am still waiting for an apology from The Hotel - Caracas
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Date of stay: June 2014
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MNG66 wrote a review May 2014
Stuttgart, Germany24 contributions19 helpful votes
The description set the stakes high, so we were very excited to have a room with glas framed bathroom and a whirlpool!!!! ;-) The room looked almost as promised. The drawback: the cleanliness! We didn't use the whirlpool because of that! The hygiene in general was not adequate for the room rate! The other amenities were OK, but nothing more! The staff is friendly. The reception area is nice. Because of the hygiene, in respect to the room rate this hotel is below average.
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Date of stay: May 2014Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lily A wrote a review Jan 2014
Orlando, Florida9 contributions3 helpful votes
+1
Our stay was such a lovely surprise. We had a standard room and the receptionist gave us an upgrade because of my birthday, isn that nice? it had a lovely sunroom which gave the spaciousness of an apartment. The restaurant is like a garden, and the staff was charming and helpful all the time. Every day we were surprised with something in the room to accommodate our needs. Very well located in a important area of Caracas. 250 meter walk to the mall. Definitely we would stay here again next time is perfect and nice.
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Date of stay: January 2014
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Lovely rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marbeg22 wrote a review Dec 2013
London, United Kingdom3 contributions
Very nice and confortable hotel. Good and polite attention and excellent location if you are going to stay around Chuao, the Rosal and Chacao area. Not suitable for families. Recommended for couples or for people on business trips and looking for confort.
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Date of stay: December 2013Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TitanShane wrote a review Aug 2013
Birmingham, Alabama200 contributions64 helpful votes
Caracas is a crazy expensive city for hotels. Relatively the Hotel Caracas is a good value. It has a very nice asthetic, contemporary style. The bed was very comfortable. The bathrooms were nice and modern. The neighborhood was very safe. This hotel is a block away from the swanky and crazy expensive JW Marriott. I was able to walk around after dark, no problem. Also, the staff was very nice. Only two knocks: 1) The TV's are small and seem to be like computer monitors rather than TV's. They are sort of hidden in a cabinet so they are only visible from the bed area. 2) The shower is completely made of glass and anyone else in the room would get quite a show while you take a shower. I was traveling alone so no problem but it would have been a not so great experience otherwise. ONE MORE IMPORTANT TIP: For anyone traveling to Venezuela: Bring a fat stack of $USD because if you don't you must live with the "official" exchange rate of 6-1. The "black market" exchange rate is 35-1 and all of the prices are set up for the "black market" exchange rate. In other words, everything you buy is priced as if the exchange rate is at 35-1 but if you only have your credit card to pay with or your ATM card to take Bolivares out of your bank, you are screwed. Everything costs 5 times what it should cost. Brutal. Fortunately I was there less than 24 hours but next time I will know.
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Date of stay: August 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
VenezuelaCapital RegionCaracasEl Rosal
NUMBER OF ROOMS
63
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE HOTEL CARACAS - Reviews (Venezuela)

Frequently Asked Questions about The Hotel Caracas
Which popular attractions are close to The Hotel Caracas?
Nearby attractions include Parque del Este (0.6 miles), Juan Sebastian Bar (0.06 miles), and Centro Comercial Lider (0.6 miles).
What are some of the property amenities at The Hotel Caracas?
Some of the more popular amenities offered include free wifi, a lounge, and free parking.
Which room amenities are available at The Hotel Caracas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Hotel Caracas?
Guests can enjoy a lounge and an outdoor dining area during their stay.
Is parking available at The Hotel Caracas?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Hotel Caracas?
Conveniently located restaurants include Maute Grill, Mola, and Taiko.
Does The Hotel Caracas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Hotel Caracas?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Hotel Caracas?
Many travelers enjoy visiting Casa Natal & Museo Bolivar (3.3 miles), Panteón Nacional (3.0 miles), and Hacienda La Vega (1.3 miles).
Is The Hotel Caracas accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.