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Grand Isla Navidad Resort

Certificate of Excellence
Circuito de los Marinos S/N | Fracc. Isla Navidad, Isla Navidad 28838, Mexico (Formerly Wyndham Grand Isla Navidad)
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Grand Isla Navidad Resort
Grand Isla Navidad Resort
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433 Reviews from our TripAdvisor Community

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Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed as a group at the end of January 2016. I thoroughly enjoyed this resort because I really needed rest and relaxation. Sure it's not the typical all inclusive resort in terms of the package Sunwing offers. I feel it is better. for one thing the liquor that is part of the included package does not include the whole... More 

Helpful?
1 Thank Randy D
1 review
2 of 5 stars Reviewed 1 week ago via mobile

The hotel was nice, internet was but at sometimes went out for hours, pool was amazing great breakfast but at the end, I was getting the kart for the luggage as I did not want to tip a bellman and I was walking through the lobby and the bellman pushed me to the ground. Other that that it was great

Helpful?
Thank Brit W
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this is our second stay here for the last 3 years, and it,s time to give a quick review... We see varying opinions about the resort, and this is absolutely normal. Like food , dIfferent people like different things. This is a beautiful property with gorgeous architecture (after you see it you can appreciate all the levels,P hallways, stairs, terraces,... More 

Helpful?
3 Thank Sinivir
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We are leaving today after spending 10 days in this resort. We've never written a review before but felt the need this time. How can this hotel have a 4.5 star rating?! Upon arrival we were very impressed with the gorgeous property and hotel. However, after spending a short amount of time we quickly noticed the hotel seemed a bit... More 

Helpful?
3 Thank Chris O
Spring, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A great and classy hotel, provided sufficient people stay, otherwise service and meals, such as breakfast, reduce quickly to the Holiday Inn Express level. The hotel is part of a large and beautiful resort, which includes a huge golf course. The rooms are spacious and provided with most amenities. Beds were great. It is another upside-down hotel, with the lobby... More 

Helpful?
1 Thank 83Alex1
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we are sitting here at the lobby writing this review. Extremely disappointed by this resort. By no means this is a 4.5 star. the rooms smell like mold. only 2 la carte restaurants and one is limited to 3 times for the duration of the stay. the buffet food is not edible.. and very few choices. worst of all the... More 

Helpful?
2 Thank vida j
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you very much for taking the time to share your comments with us and Tripadvisor community. It is through feed back such as yours that we are better able to identify areas of opportunity for improvement. We are really apologize for the inconvenience with the smell in your room and regret that you did not contacted our front desk... More 

Red Deer, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 31, 2015

We booked this resort as an all-inclusive vacation to try somewhere new and to get away from a tough cold spell. We landed in Manzanillo and were immediately greeted by our WestJet Vacations host who quickly and efficiently had us on our way to the resort. The area was affected quite severely by Hurricane Patricia in October and there was... More 

Helpful?
4 Thank Belinda037
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

First and foremost, thank you very much for taking the time to share your comments about your recent visit to the Grand Isla Navidad Resort. We are very happy to hear that you had a wonderful and memorable vacation; comments like this confirm that we are providing quality personalized and friendly service to our guests. It is with pleasure that... More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 30, 2015

We have been at this resort twice, and every time we are coming back with a lot of positive energy. Our first visit was in April 2015, second one recently in December. When I booked this trip I purposely asked Sunwing Vacation for a room with the marina view, in a quitter side of the resort. We paid some extra... More 

Helpful?
4 Thank Sergiu V
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you for taking the time to go into so much detail and share your experience with the online community. I am very happy to hear that you had a wonderful and memorable vacation, which only gives us more reasons to continue providing personalized and friendly service in our beautiful property. It is with pleasure that I will be sharing... More 

Red Deer, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 27, 2015

we spend 7 days here , The resort Is so Beautiful The Rooms are big , The Food was good , But the drinks were sometime hard to come bye , They call this resort all inclusive But It's not all inclusive , they don't have bars open at all time like most resorts in mexico , IF your looking... More 

Helpful?
1 Thank happylady1981
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you very much for your review in Trip Advisor, we appreciate your valuable comments regarding our property and the service. It is nice to hear that in overall, you have enjoyed your vacation and I will be glad to share your comments with entire team to let them know, that their efforts were noticed & appreciated by our distinguished... More 

Laguna Beach, California
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed December 24, 2015 via mobile

I've read the other reviews, and I'm wondering what happened to us... The Grand Island Navidad resort is such a beautiful property but ends up being disappointing (too many annoying issues and staff does not seem to care), thus we would not recommend this hotel. There are other properties in the region which, in our opinion, are superior in a... More 

Helpful?
Thank fvusa
IslaNavidad-Gerente, General Manager at Grand Isla Navidad Resort, responded to this review

Thank you for taking the time to go into so much detail and share your experience with the TripAdvisor community. I really appreciate your valuable comments regarding the areas where we can improve, be sure that your feedback will help us to offer a better experience to our guests. I sincerely apologize for not meeting your expectations with the room... More 

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Governor Suite (108)
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