Grand Isla Navidad Resort
Circuito de los Marinos S/N, Isla Navidad 28838 Mexico
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About
#1 of 3 hotels in Isla Navidad
Location
4.3
Cleanliness
4.4
Service
4.3
Value
4.0
Grand Isla Navidad Resort esta situado frente a la playa en una Península de 500 hectáreas rodeado de arrecifes y palmeras, solo a 35 minutos al norte del Aeropuerto Internacional de Manzanillo. Su estilo tradicional mexicano, sombreados patios, fuentes y su estilo arquitectónico es el reflejo de la rica herencia cultural de México. Donde 199 elegantes y espaciosas habitaciones incluyendo suites ofrecen románticos balcones, baños en mármol y muebles tallados a mano. Entre otros placeres encontramos: Tres albercas, excepcionales restaurantes, un espectacular campo de golf de 27 hoyos, reconocido por la revista "Golf Magazine", Canchas de tenis y Servicios de Spa.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Concierge
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
Location
47Car recommended
Grade: 47 out of 100
26Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Circuito de los Marinos S/N, Isla Navidad 28838 Mexico
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Not what I expected for the rate I paid-all inclusive. The pool bar's hours are from 11am to 6pm when the pool closes at 8pm. Not coherent. And the only adults pool does not have any bar service. Once again not coherent. The personal did not serve me a drink because it was 10:58am and answered they didn't open until 11am. Horrible attitude. The workers just seem unhappy to work there. You don't get wifi in the rooms, only in the common areas. I didn't have a frigobar in my room so they took me a cooler with ice instead of giving me another room because I paid one with a frigobar. Disappointed because I expected more. Will not return, since there are better hotels that meet up to my expectations for less cost.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: No wifi in the rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Isla Navidad-Gerencia General, Director General at Grand Isla Navidad Resort
Responded Jul 3, 2023
Thank you for taking the time to share with us your valuable comments about your recent stay at our beautiful property. We are sorry for what happened, we are following up. We appreciate your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to stay at some of the hotels that people who gave this place less than a five star review. We enjoyed our stay very much. The rooms are spacious. Staff are friendly. The facilities are luxurious. The breakfast buffet is terrific. We did not play golf. A two minute (20 peso) boat ride shuttles you back and forth to Barra de Navidad which has an assortment of local eating options. You can also access the resort via road, but the boat is the way to go if headed to Barra or points north. The hotel is reasonably priced for a place of that caliber. It’s not a place to go if you want to immerse yourself in local culture, but it is a very comfortable and enjoyable place to spend a few days.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Isla Navidad-Gerencia General, Director General at Grand Isla Navidad Resort
Responded Jul 3, 2023
Thank you for taking the time to share with us your valuable comments about your recent stay at our beautiful property. It fills us with satisfaction to know that we met your expectations. We appreciate your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love this grand place, such a delight. Our room on the 9th floor was comfortable, with a wonderful view, first class! Getting to the room is an IQ test but it's part of the fun. The hotel is starting to show signs of her age, and we can see it's a pretty big job to keep up with, but we appreciate that efforts are always underway to keep things looking nice. The restaurants are good and the staff is always delightful. We will come back!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Isla Navidad-Gerencia General, Director General at Grand Isla Navidad Resort
Responded Feb 23, 2023
Thank you for taking the time to share with us your valuable comments about your recent stay at our beautiful property. It is important that they express to us the areas of opportunity where we can improve, we are turning it over with the corresponding department. We appreciate your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a place with incomparable beauty. It is elegant with old world charm. Excellent staff and food. When I originally booked this trip I was looking for all inclusive resort for part of the trip. I chose the Barcelo in Monzanillo because I have been impressed with the beauty of other Barcelos. But this place was more beautiful and elegant. The food was better. It was quieter. The only criticism I have is that the internet only works in the lobby and a few other places.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
What an amazing resort, from manicured grounds that go on forever to the swim pool bar, gourmet food to immaculate marina this place has it all. The hardest part is not staying forever. Take a few swings at the 27 hole golf course or tennis courts of you're feeling frisky. Or plan a wedding here and see just how magical this place can be. We came in a sailboat and seriously considered never leaving.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Visit the local village via 24/7 water taxi for USD $1 each way, amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Isla Navidad-Gerencia General, Director General at Grand Isla Navidad Resort
Responded Dec 22, 2022
Respuesta: Thank you for taking the time to share with us your valuable comments about your recent stay at our beautiful property. It fills us with satisfaction to know that we meet their expectations and that we contribute to creating memorable moments. We appreciate your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Be very careful! The resort will not help you if you have an issue with your reservation. By far the most unprofessional customer service. I booked via hotels.com, when I arrived to the resort, the resort claimed they had not received payment. They refused to provide a refund so we could go elsewhere. When asked if they could cancel and help with the situation, they refused to assist and told repeatedly to figure it. Rudely was asked to move away from the reception desk until the matter was solved. Call and verified and half of the money was due at the resort(I had to have hotels.con refund the partial payment so I could pay at resort. Would not recommend this resort, I ended up paying double to stay here. Disputing the charge with my credit card company. Hotel is outdated and lots of issues throughout. Forced to stay here even though we wanted to cancel. Just beware. Looks beautiful from the outside! THE RESORT NEEDS TO UPDATE THERE PICTURES. Deceiving and misleading.…
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Isla Navidad-Gerencia General, Director General at Grand Isla Navidad Resort
Responded Jun 28, 2022
Thank you for taking the time to share with us your valuable comments regarding your recent stay at our beautiful property. We´re sorry for what happened, there may have been a mix up, we apologize. Cordially
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We just got back.. it was an ok stay the rooms are spacious with a great view. However it needs major repair. Upon arriving we noticed our keys didn't work, I was scared to turn on the lamp because it was off the brackets. The floor boards were crumbling.. there's mold all over the building. Not to mention saw several areas that were supposed to have extinguishers but were not there... the place would be gorgeous. If it had proper maintenence. The food was ok. But the coffee is always cold. We ended up having a good time besides the large water bug crawling on my leg in the middle of the night. Like I said beautiful property but they need to fix it up.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
This is an historic exceptional property which overlooks a stunning bay. The rooms and amenities are the finest in this area and this is the best hotel to visit in this region. Above all the service is superior and every staff member is attentive beyond compare. My husband has been visiting this property for over 20 years. We will Always return. Melinda Guzman and Rafael Sanchez
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Isla Navidad-Gerencia General, Director General at Grand Isla Navidad Resort
Responded Jun 9, 2022
Thank you for taking the time to share with us your valuable comments regarding your recent stay at our beautiful property. It´s an honor for us to know that we continue in the preference of our distinguished guests. We appreciate your trust and loyalty.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were welcomed for day use at Grand Isla Navidad Resort by Lucia Valencia Millan. Although there was a modest day use fee we found it a most excellent hotel with an accommodating staff, lovely grounds, fine dining and good access to the lagoon for swimming. During our visit to Barra de Navidad the surf was very high and dangerous and the Grand Isla Navidad was the perfect respite. On our next visit to this area, this hotel would be our first choice. Maybe I'll bring my golf clubs as well since the 27 hole course was very inviting.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Isla Navidad-Gerencia General, General Manager at Grand Isla Navidad Resort
Responded May 19, 2022
Thank you for taking the time to share with us your valuable comments regarding your recent stay at our beautiful property. It fills us with satisfaction to know that we met your expectations. It will be a pleasure to welcome you back to your Grans Isla Navidad Resort home. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do not stay here!!! The hotel is extremely old, dirty and smelly. I was looking to stay one night before setting sail with my family, didn't really have high expectations and agreed to pay a high tariff knowing that I arrived without a reservation. Within the first hour of checking in and paying I realized the SCAM. Its ridiculous how bad everything about this hotel is. Long story short... I asked to be reimbursed and they refused. We left and lost our money rather than staying in that s@#$hole.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Isla Navidad-Gerencia General, General Manager at Grand Isla Navidad Resort
Responded May 19, 2022
Thank you for taking the time to share with us your valuable comments regarding your recen stay at our beautiful property. An apology in advance for the incidents caused. Cordially,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Isla Navidad area.
PRICE RANGE
$148 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham manzanillo, manzanillo wyndham, isla navidad
LOCATION
MexicoPacific CoastColimaIsla Navidad
NUMBER OF ROOMS
199
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Claim Your ListingGRAND ISLA NAVIDAD RESORT $110 ($̶5̶0̶4̶) - Updated 2023 Prices & Reviews - Mexico
Frequently Asked Questions about Grand Isla Navidad Resort
Which popular attractions are close to Grand Isla Navidad Resort?
Nearby attractions include Jarro Beach Disco (0.4 miles) and Piper Lover (0.4 miles).
What are some of the property amenities at Grand Isla Navidad Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Isla Navidad Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Isla Navidad Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Isla Navidad Resort?
Yes, free parking is available to guests.
What are some restaurants close to Grand Isla Navidad Resort?
Conveniently located restaurants include Barra Galeria de Arte & Restaurant, Loco Loco, and Senor Froy's La Casa Mia.
Are there opportunities to exercise at Grand Isla Navidad Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Grand Isla Navidad Resort have an airport shuttle?
Yes, Grand Isla Navidad Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Isla Navidad Resort have airport transportation?
Yes, Grand Isla Navidad Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Isla Navidad Resort located near the city center?
Yes, it is 0.7 miles away from the center of Isla Navidad .
Are any cleaning services offered at Grand Isla Navidad Resort?
Yes, dry cleaning and laundry service are offered to guests.