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Greywalls Hotel & Chez Roux

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Greywalls Hotel & Chez Roux
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462 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Chicago, IL
Reviewed 6 days ago NEW

We decided to go to Graywalls for part of our honeymoon trip to Scotland. This place is the perfect place to recharge. Within 5 minutes of entering the hotel we were on a first name basis with the majority of the people caring for us. This place has an elegant, charming, family and historic feel. The grounds are beautiful and...

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Helpful?
Thank Jenny S
london
Reviewed 1 week ago

I'm a big fan of Greywalls and as a local have visited many times for lunches and dinners. My wife and I even held our 40th birthday party there. To date we have not had a bad meal there...until Dec 27 2016. The day didn't get off to a great start. Our table of 11 was booked for 2-2.30. The...

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Helpful?
Thank gsbrown1970
gmGreywalls, General Manager at Greywalls Hotel & Chez Roux, responded to this review

Dear Guest Thank you for posting your review and I am sorry that your recent dining experience fell short. Rest assured we work hard everyday to ensure the highest of standards are delivered and I am sorry if it appeared that due care was not shown on the day you came. I have spoken to my colleague and he apologises...

Reviewed 2 weeks ago via mobile

The hotel and restaurant is understated elegance of a period. Extremely relaxing not too formal either. The food is classically french and absolutely faultless and service that was attentive appreciative but not pushy ...infact perfect. I hope that the service charge is appropriately allocated to the staff doing such a excellent job in fronting a Roux establishment at the coalface....

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Helpful?
Thank Tony G
gmGreywalls, General Manager at Greywalls Hotel & Chez Roux, responded to this review

Dear Guest Thank you for posting your charming review and hope you can come and visit us again soon. Kind regards Duncan Fraser GM

Market Harborough, England, United Kingdom
Reviewed 2 weeks ago

Understated luxury hotel. Dinner there is a delight. The breakfast menu is extensive and well prepared. Our room was quiet and had all the facilities you would expect. Staff were unobtrusive and helpful. Recommended for any kind of short break. No tea/coffee facilities in room. Free wifi, but it was quite slow at times. Best to have a torch if...

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Helpful?
Thank Charles O
gmGreywalls, General Manager at Greywalls Hotel & Chez Roux, responded to this review

Dear Guest Thank you for staying with us and posting your review. Glad you enjoyed your stay and hope you can return again in the New Year. Kind regards Duncan Fraser GM

Edinburgh
Reviewed 3 weeks ago via mobile

We have eaten here a few times and it was so good we decided to stay in the autumn. That visit was so good we booked their 2 day package over Christmas. It certainly wasn't cheap but worth every penny. We started with a traditional afternoon tea with interesting sandwiches and wraps, light scones with clotted cream etc followed by...

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Helpful?
Thank goldeng1rl
gmGreywalls, General Manager at Greywalls Hotel & Chez Roux, responded to this review

Dear Guest Thank you for your delightful review and for choosing to stay at Greywalls over Christmas. The team all work hard over the festive period and your kind words are very welcome, I will be sure to pass them on. It was a pleasure to look after you and your family and I hope we can welcome you back...

Reviewed 3 weeks ago via mobile

Hotel is an oasis of calm with a charm and elegance that make it feel like a very special treat. Afternoon tea . Dinner and Breakfast all faultless. Service is subtle but attentive. Staff without exception were exceptional. Well worth a visit. Left feeling relaxed and very spoiled.

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Helpful?
Thank Gill S
gmGreywalls, General Manager at Greywalls Hotel & Chez Roux, responded to this review

Dear Guest Thank you for your delightful review and kind words. I will be sure to pass them on to the rest of the team. Have a merry Christmas and hope to see you in the New Year. Kind regards Duncan Fraser GM

Glasgow
Reviewed 3 weeks ago

This is our 3rd visit to this hotel and I love it. It is just so relaxing and the food wonderful. If I had a tiny negative comment it would be the lack of tea and coffee facilities in the room. I know you can call and ask for coffee/tea but I do like being able to make one myself...

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Helpful?
Thank A-Emmerson
gmGreywalls, General Manager at Greywalls Hotel & Chez Roux, responded to this review

Dear Guest Thank you for your loyal custom and delighted each time you have stayed you have enjoyed yourselves. We do offer complimentary hospitality trays and please feel free to mention you would like one when you next book and we can have it in your room on arrival. Have a lovely Christmas and hope to see you in the...

Fife
Reviewed 4 weeks ago

Greywalls is a bit of an Institution. You know what to expect and you get it, albeit at a price. The restaurant is not Michelin starred so the Chez Roux is really just a marketing exercise, The meal was very pleasant though and in very comfortable and attractive surroundings. Service was excellent. There is a friendly relaxed atmosphere about the...

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Helpful?
Thank peter1fife
gmGreywalls, General Manager at Greywalls Hotel & Chez Roux, responded to this review

Dear Guest Thank you for choosing to stay at Greywalls and taking the time to share your experience. I am glad that you enjoyed it and hopefully we can welcome you back in the New Year. Kind regards Duncan Fraser GM

San Jose, Costa Rica
Reviewed 4 weeks ago via mobile

My two sisters and I stayed one night for a birthday treat. The dinner/bed/breakfast package was paid in advance. Arrived mid afternoon - the setting is lovely and looked beautiful in early December. Pretty xmas tree in doorway. Entrance hall smelled slightly of bins and fish, not sure why although there were a couple of store cupboards open there. Checked...

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Helpful?
Thank Kathryn G
gmGreywalls, General Manager at Greywalls Hotel & Chez Roux, responded to this review

Dear Guest Thank you for posting your review. I trust you received my reply to your review having emailed me before posting it on Tripadvisor. If you wish to discuss anything further with me please reply direct. Thank you for staying at Greywalls and I do hope you can return in the future. Kind regards Duncan Fraser GM

Orpington
Reviewed December 7, 2016

Great place to eat. Food is very good and the setting is full of character. It is pleasant to have coffee in the library after dinner. The garden there is worth seeing. Have had lunch and dinner and each time we have really enjoyed it.

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Helpful?
Thank Gilli161
gmGreywalls, General Manager at Greywalls Hotel & Chez Roux, responded to this review

Dear Guest Thank you for your continued custom of Greywalls and for posting your review. See you again soon. Kind regards Duncan Fraser GM

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Concierge
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Greywalls Hotel is uniquely situated on the edge of Muirfield championship golf course with stunning views over East Lothian and the Firth of Forth. Overlooking the world famous greens of the 9th & 18th holes, it has earned itself a reputation as ‘a golfers’ paradise’! ... more   less 

Additional Information about Greywalls Hotel & Chez Roux

Address: Muirfield, Gullane, Gullane EH31 2EG, Scotland
Location: United Kingdom > Scotland > East Lothian > Gullane
Price Range: $236 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Greywalls Hotel & Chez Roux 5*
Number of rooms: 23
Reservation Options:
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Also Known As:
Greywalls Hotel And Chez Roux
Greywalls Hotel Muirfield
Greywalls Hotel & Chez Roux Gullane, Scotland
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Questions & Answers

Here's what travelers have asked, with answers from Greywalls Hotel & Chez Roux staff and other travelers.
3 questions
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Questions? Get answers from Greywalls Hotel & Chez Roux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't expect even the biggest to be huge.”
 of 5 bubbles CraigiefortScotland, Nov 23, 2016 | Read review
“Room 3 has an amazing steam room”
 of 5 bubbles cityworld1216, Aug 31, 2016 | Read review
“Don't go here -lots of better options in the area!”
 of 5 bubbles Trishteasses, Aug 28, 2016 | Read review
“The back of the hotel looks over Muirfield Golf Course, the Firth of Forth and on a clear day Fife.”
 of 5 bubbles P3396YNelainem, Aug 23, 2016 | Read review
“Ask for view over Muirfield”
 of 5 bubbles 192robm, Jul 23, 2016 | Read review
5 of 5
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