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rooms not ready at checkin. rooms requested not what we got . our concerns were pretty much ignored staff over all rude and poorly trained to deal with guests hotel and grounds dated and in need of repair food quality overall was fair at best...More
We were there to celebrate our 29th Anniversary and from checking time we were treated great! Kevin checked us in and had wine and a nice note waiting for us in their new renovated beautiful room with a great view! Anna from the concierge was...More
5 Thank Maggy F
Response from LiveMaho, Guest Relations Manager at Sonesta Maho Beach Resort, Casino & SpaResponded 4 weeks ago
Dear Guest, Thank you for the review, the team details on your stay, the feedback and we do hope you do manage to return one day! Sunny Regards, - Martha
Have stayed at many AI family resorts( iberostar maya ,iberostar lindo, iberostar DR , dreams Cabo )... this is the worst ai we have been to.
- for an ai the food is decent.
Breakfast is ok.. good omelets. Pastries all fair at best...More
I read some awful reviews as well as amazing once... i have to say that my experience was AMAZING!!!!
If you want to avoid disappointments organize yourself at the time of check-in;
Book your dinners (The Point and The Lava restaurants require reservation);
The resort is very well located, in Maho Village with several restaurants, boutiques, and nightclubs nearby. The big thing that you need to know, is that if you don't specifically book "ocean view", or "pool view", you end up with "sewage view & smell". We...More
$216 - $623 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Top resorts Hotel in Maho
#2 Casino Hotel in Maho
#2 On the Beach Hotel in Maho
#2 Spa Hotel in Maho
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from JBC2017travel | Reviewed this property |
I stayed on the 8th floor and our room had been completely renovated. The view was towards the golf course and the ocean at Mullet Bay. Lovely view as long as you didn't look down. Below is the back of the hotel and the... More
I stayed on the 8th floor and our room had been completely renovated. The view was towards the golf course and the ocean at Mullet Bay. Lovely view as long as you didn't look down. Below is the back of the hotel and the water works, and damage and debris left by the storm years ago. Also a constant hum form the industrial fans if you were outside. With the patio door closed we heard nothing though. At first I wanted to change rooms but then realized that beyond not being able to sit out, we probably had one of the best views and quietest rooms. No pool, street, guest or airport noise!!