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    The Urr Valley Hotel

    Ernespie Road, Castle Douglas DG7 3JG, Scotland
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    1/4/2018 1/5/2018
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    Traveler (192)
    Room & Suite (67)
    Dining (7)
    Overview
    • Excellent14%
    • Very good24%
    • Average19%
    • Poor13%
    • Terrible30%
    Travelers talk about
    “murder mystery” (13 reviews)
    “new owners” (28 reviews)
    “four poster” (6 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Pets Allowed
    Conference Facilities
    3.0 Star Hotel
    All hotel details
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    Rooms
    Jan 4Jan 5
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (484)
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    21 - 25 of 484 reviews

    Reviewed August 13, 2016

    It is difficult to explain how bad this hotel is but the reviews here illustrate many of the problems. Walking into the reception area you feel like you are entering a private living room, there are numerous staff members (dress in dirty work cloths) lounging...More

    3  Thank balsall67
    Reviewed August 9, 2016

    If you like dogs then you could like this place. They own the entrance hall which was the only public area open when we were there. They live on the sofas. The bedroom was very large as was the bathroom. However the heating was not...More

    2  Thank Pete B
    Reviewed August 7, 2016

    Hotel needed total refurbishment very dated. No WIFI in the room, television didn't work, staff eating their meals in the residents lounge, Sitting watching telly all day in the residents lounge, couldn't get a drink at the bar at 10.15pm all locked up!!! Breakfast like...More

    2  Thank mikemerry63
    Reviewed August 4, 2016 via mobile

    STAY AWAY!!!! Booked in for a 2 night stay for our honeymoon. Shown our room,walked straight back out again! Disgusting! Looked liked a closed down hotel when we approached! Then when we tried to claim a refund through the company we booked through (ActivitySuperstore) they...More

    2  Thank KerriDawnD
    Reviewed August 2, 2016

    Spent a week on holiday with my husband and dog and were delighted by the accommodation, staff and food. The hotel is not the ritz you get what you pay for, but the service from staff is exceptional nothing to much for any of them,...More

    2  Thank mcguigan7
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $74 - $107 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotwire, Hotels.com, HostelWorld and HotelQuickly so you can book your The Urr Valley Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Scotland >
    • Dumfries and Galloway >
    • Castle Douglas
    • Also Known As
    • Urr Valley Hotel ,
    • The Urr Valley Hotel Castle Douglas, Scotland
    Add Photo Photos
    Traveler (192)
    Room & Suite (67)
    Dining (7)
    Hotel & Grounds (108)
    Bathroom (32)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    AberdeenDuke
    November 14, 2016|
    AnswerShow all 3 answers
    Response from Claire L | Reviewed this property |
    no
    0
    Votes
    Katiecopycat1
    April 6, 2016|
    Answer
    Response from elvisaaron | Reviewed this property |
    Definitely not - keep away at all costs. "Hotel" should not be open at all.
    0
    Votes
    Room Tips
    "Room 2 is good."
    Read review
    "Room was Clean and warm, but dated !!"
    Read review
    "Go elsewhere"
    Read review
    "2 n 4 were okay"
    Read review
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