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The Urr Valley Hotel

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The Urr Valley Hotel
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469 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Liverpool, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed just one night. Enormous room with chairs and table. Owners great and were good enough to put football on for me in the bar. Good choice for evening meal with average prices. Cooked breakfast was breakfast piping hot and a good variety.

Helpful?
1 Thank dave b
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I work away from home and wanted a peaceful weekend brake with my wife and our dog The pictures on line looked good but what we got was the most shabbiest room very dirty thread bear carpets blown windows cold room plaster coming off the wall not acceptable will never return or recommend this place i was discussed breakfast was... More 

Helpful?
1 Thank Chris J

Travelers are raving about these Castle Douglas hotels

Penrith, United Kingdom
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

After Reding all the reviews on the urr valley ,we really didn't know what to expect , And had wondered about cancelling , we were 4 adults with 2 children aged 8 and 6 , We were made to feel welcome rooms were clean spacious and met all our needs, Breakfast was good , a very poor poached egg that... More 

Helpful?
Thank DianeT32
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

A lukewarm welcome followed by a cold room with water coming in through the ceiling. Asking for another room seemed to be a major inconvenience. The other one was relatively clean but not nice. We'd booked for two nights but left after one. Fair enough that they might be in the middle of refurbishment but it doesn't excuse poor service,... More 

Helpful?
5 Thank Anonymous12345XYZ
Durham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My partner and I have holiday breaks every 4 weeks and have stayed in a lot of hotels but this by far the worst overall. Even if you get a deal I would stay clear, do yourself a favour. Angela the owner was lovely on arrival and reminded me of 'Mrs Bouquet'. On arrival the foyer was dirty and smelt... More 

Helpful?
1 Thank 670kelly
Middlesbrough, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

It is difficult to explain how bad this hotel is but the reviews here illustrate many of the problems. Walking into the reception area you feel like you are entering a private living room, there are numerous staff members (dress in dirty work cloths) lounging about and watching television, I have never felt so unwelcome in any guest house. The... More 

Helpful?
1 Thank balsall67
Dunblane
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If you like dogs then you could like this place. They own the entrance hall which was the only public area open when we were there. They live on the sofas. The bedroom was very large as was the bathroom. However the heating was not on when we arrived and although it was turned on as we went into the... More 

Helpful?
1 Thank Pete B
Cleckheaton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Hotel needed total refurbishment very dated. No WIFI in the room, television didn't work, staff eating their meals in the residents lounge, Sitting watching telly all day in the residents lounge, couldn't get a drink at the bar at 10.15pm all locked up!!! Breakfast like a transport cafe. Very poor value for money. Great shame it could be a little... More 

Helpful?
1 Thank mikemerry63
Thornton Cleveleys, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

STAY AWAY!!!! Booked in for a 2 night stay for our honeymoon. Shown our room,walked straight back out again! Disgusting! Looked liked a closed down hotel when we approached! Then when we tried to claim a refund through the company we booked through (ActivitySuperstore) they lied to them and said we had stayed and would not offer a refund.

Helpful?
1 Thank KerriDawnD
Scotland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Spent a week on holiday with my husband and dog and were delighted by the accommodation, staff and food. The hotel is not the ritz you get what you pay for, but the service from staff is exceptional nothing to much for any of them, this is a family run business and is clean and tidy with clean towels and... More 

Helpful?
1 Thank mcguigan7
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Urr Valley Country House Hotel is a long established hotel set in 14 acres of mature woodland and gardens. With its stunning views across the Galloway countryside, it is an ideal location for short breaks, longer holidays, weddings and conferences. Sporting groups and coach parties are welcome.Within walking distance of one of the region’s most attractive towns, the hotel makes an ideal base for touring the attractions of Dumfries and Galloway and we welcome walkers and cyclists throughout the year.Within a short drive to the beautiful and lonely wilds of the Glenkens, this has long been a forgotten part of Scotland and is therefore relatively unspoiled with a wide variety of fantastic wildlife and spectacular landscape ranging from the mountains and moorland; woodland and forest; burns, rivers, to lochs and farmland.We have a large conference hall and a small conference suite for hire.We are licensed to hold weddings on site, either in the main hall or in the gardens.Whatever the reason for your visit to Scotland, our friendly and professional staff will ensure that your every need is catered for. Enjoy luxury in the heart of Galloway at affordable prices. ... more   less 

Additional Information about The Urr Valley Hotel

Address: Ernespie Road, Castle Douglas DG7 3JG, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Castle Douglas
Price Range: $67 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Urr Valley Hotel 3*
Number of rooms: 18
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Also Known As:
Urr Valley Hotel
The Urr Valley Hotel Castle Douglas, Scotland
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