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Ockenden Manor Hotel & Spa

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Ockenden Manor Hotel & Spa
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658 Reviews from our TripAdvisor Community

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Showing 655: English reviews
West sussex
Level Contributor
14 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

My husband took me here for my 30th birthday treat. We arrive at 4.30 had a glass of fizz,25min treatment,two course meal in the deal. It was amazing. Spa was really modern and very clean! Out door pool area was lovely. Outside jacuzzi wasn't working and that was a shame. Also at the start no bed loungers left but as... More 

Helpful?
Thank Zpumfrey
Bonita Springs, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed in the oldest part of the hotel, so old English quaint.The dining room is lovely and well appointed, the other public rooms all need new furnishings- very thread-worn. The spa is beautiful. Town is any easy stroll and countryside walks are accessible from the hotel.

Helpful?
Thank audreycurtis
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Nice location and lovely hotel and grounds. Food was very good in the evening, but breakfasts were pretty average. Only real downside was the service was very slow, both at dinner and also the following morning's breakfast. Improved after complaining though. Also, it was very expensive overall.

Helpful?
Thank T O
Essex , England
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hi, I revisited Ockenden Manor as I really enjoyed the last experience. Whilst the service isn't excellent, the food more than makes up for it - exciting menus, well presented and extremely tasty. This time whilst I had emailed across my dietary requirements (pescatarian), and had these acknowledged when I was seated I still ended up with bacon on one... More 

Helpful?
Thank BrianCEssex_England
London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

On arriving, you realise this hotel is more of a homely venue. Quite cosy with a quaint feel. We had a standard room which was on the second floor overlooking the beautiful garden. I had asked if room service was a hotel feature, to which they had said yes, but there were no menus in the room. When I asked... More 

Helpful?
Thank Jexplorers
London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We loved our one night here. We had a fabulous old room with interesting books and crannies. It was a lovely contrast to the spa which was modern. Dinner was delicious and we were given great advice on wine choices. Breakfast was very good. A lovely relaxing special night away.

Helpful?
Thank Anne D
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

Thank you for your kind review, I am delighted you enjoyed the old houses as it is certainly a contrast against the spa. I have passed your comments regarding dinner and breakfast to the team With kind regards Adam More 

Estepona, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

How disappointing we booked to stay the bank holiday at £500 per night which we thought was expensive. We assumed at that price it would be total luxury! Well we didn't think so. The room was a Spa room away from the main house being shown to our room the carpets were stained and lots of damp in the stairwell... More 

Helpful?
1 Thank 34Karen
OckendenManor, General Manager at Ockenden Manor Hotel & Spa, responded to this review

I am sorry that you found the Junior Spa Suite disappointing and didn’t like the style of furnishing within the room. The furniture within the spa suites and in the entire building was bespoke for the building. Each room has its own terrace area overlooking the roof garden towards the South Downs, along with a roof terrace to the side... More 

London, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A great place to go for special occasions-or every weekend if you could afford it. Michelin star restaurant served the most amazing tasting menu with matching wines. The spa was lovely as were the staff. Would love to go back

Helpful?
Thank Edward T
OckendenManor, Manager at Ockenden Manor Hotel & Spa, responded to this review

Thank you for your kind review and I am delighted you decided to have the matching wines with your tasting menu, we do find the wine flights popular. I look forward to welcoming you back for a special occasion. With kind regards Adam More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at Ockenden Manor for one night and also enjoyed a spa treatment within the package. Our stay was very relaxing and the room we stayed in (Raymond) was a very large room and as you would expect from a Manor. I would highly recommend staying here and also having the breakfast in the very well placed breakfast dining... More 

Helpful?
Thank Aidan B
Surrey
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms within the Spa building are modern in design, spacious and with access to a terrace overlooking nearby countryside. Umbrellas provided for walk to main hotel dining room if needed. The view from the rooms is interrupted by skylights from the swimming pool below in some cases. Air conditioned - a benefit in hot weather. The Spa itself has... More 

Helpful?
Thank SurreyReviewer
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Ockenden Manor is a charming and tranquil Elizabethan Manor House tucked away in Cuckfield, one of the prettiest Tudor villages in England. With its history and character, elegant sitting room warmed by a roaring log fire and cosy, wood panelled bar, it's a wonderful place to escape to and yet it is just an hour from London and 20 minutes drive from Gatwick. The hotel is set in nine acres of peaceful gardens and parkland with views across the West Sussex countryside to the South Downs and some of the great gardens and stately homes of Sussex and Kent are within easy reach. ... more   less 

Additional Information about Ockenden Manor Hotel & Spa

Address: Ockenden Lane, Cuckfield RH17 5LD, England
Location: United Kingdom > England > West Sussex > Cuckfield
Price Range: $231 - $597 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ockenden Manor Hotel & Spa 4*
Number of rooms: 28
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Also Known As:
Ockenden Manor Hotel Cuckfield
Ockenden Manor Hotel And Spa
Ockenden Manor Cuckfield
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
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