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Macdonald Marine Hotel & Spa

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2,184 Reviews from our TripAdvisor Community

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Showing 2,165: English reviews
Reviewed February 28, 2016 via mobile

Very cold and dirty room...bedroom bin was very dirty,without bin bag...in bathroom bin was plastic bag from Tesco..very poor service 👎👎👎I do not recommend anyone...room was very cold because windows in a room so old 👎👇👆...........

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4Thank Vikysja V
HotelManagerMarine, General Manager at Macdonald Marine Hotel & Spa, responded to this review

Dear Vikysja, Thank you for your feedback and for taking the time to post your review on Trip Advisor. Sincere apologies if we have failed to deliver on this occasion. I shall pick up your feedback with the team and apply the relevant focus going forward. Please feel free to contact me directly should you wish to discuss the aspects...

Edinburgh
Reviewed February 27, 2016

Arrived a couple of hours prior to check in, which is 30m. Met hy pleasant and friendly staff. Very impressed with hotel frontage and lobby. As guests my friend and I were able to access the spa and leisure facilities and as part of our package had booked a spa treatment each. The spa was wonderful. The open air hot...

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Thank Catherine G
HotelManagerMarine, General Manager at Macdonald Marine Hotel & Spa, responded to this review

Dear Catherine G, Wow thank you so much for such a fantastic review, we really appreciate you taking the time to post your feedback on Trip Advisor. What else can I say, a great review , great feedback and a great five stars, many thanks and we shall hopefully see you again soon. Kind Regards, Stuart Broomfield Hotel Manager

Edinburgh
Reviewed February 26, 2016

We had a wonderful stay for my husbands fortieth birthday. Staff were lovelly and the manager grant went out of his way to make us feel welcome adding a special touch at breakfast with celebratory bucksfizz. Couldn't recommend hotel or facilities highly enough.

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Thank 234paulinel
Peebles, United Kingdom
Reviewed February 26, 2016

As always, my husband and I had a wonderful, relaxing stay and I can heartily recommend the hotel and staff. The hotel room was spotless, elegantly furnished and presents a beautiful sea view. It was great to see the same staff providing courteous, friendly service; they simply couldn't do enough for us. A huge thank you to Fiona Knox, Samantha,...

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Thank FionaB709
HotelManagerMarine, Manager at Macdonald Marine Hotel & Spa, responded to this review

Dear FionaB709, Thank you for taking the time to post your review on Trip Advisor following your recent stay with us here at the Marine Hotel. Also we appreciate the five star review, and also for highlighting so many of the team here at the hotel. It was fantastic to read that you have had such a pleasant time with...

Edinburgh
Reviewed February 25, 2016

Lovely spa - great jacuzzi and steam rooms. Great evening meal and fantastic breakfast. Very chilled out stay. Really nice being in North Berwick, plenty of nice places to eat etc. Will be back very soon - hopefully!!

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1Thank kirstenm298
Glasgow, United Kingdom
Reviewed February 25, 2016

Nice Hotel with beautiful views (not room 117). Some staff indifferent others helpful. The dinner started off well with nice soup(onion) then small portions of chicken and risotto and miniscule sweet.left us still hungry hoping for a good breakfast only to be disappointed again .The black pudding was so hard and the potato scone so overdone as not to be...

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Thank tokoyjoan
Glasgow
Reviewed February 24, 2016

Hotel was over priced over crowded to the extent we had to wait in a queue for 45 minutes for breakfast and still had not been taken. Very disappointing experience for a valentines treat for my daughter and myself. Have stayed before and never experienced anything like this. If the hotel can't manage a full house then they should'nt have...

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Thank lesleycairns40
Kilmarnock
Reviewed February 24, 2016

Been here before and will return. Lovely hotel with a great spa and swimming pool. Lovely town with good restaurants. However some service issues need improving. Reception were unable to confirm our spa appointments on check in and were only able to suggest we went and checked ourselves. We did not receive the glass of prosecco as was part of...

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1Thank Michael S
callander
Reviewed February 23, 2016

We checked in at hotel for two nights around 16:00 to be informed that our evening meal was not available until 21:15, as we were unaware that you had to reserve a table for dinner,we booked for the second night at 19:45.The choice of main course is pretty limited with the beef option having a £8.95 supplement which i felt...

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7Thank james m
Glasgow
Reviewed February 23, 2016

The dinner menu in the foyer area was different from that offered that evening. We were advised that there was no roast beef,no chicken and no cheese! The breakfast offering was pre prepared and not hot. Plates cold. Very poor for such a hotel! They really need to up there game for us to consider returning

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2Thank rp225
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Macdonald Marine Hotel & Spa boasts everything you could need for a short break on the Scottish coast. Our luxurious spa offers rejuvenating Elemis treatments performed by highly trained therapists. Experience award-winning dining in our restaurant or relax in our lounge while taking in the view over the Firth of Forth. Your guaranteed a great night sleep in our stylish bedrooms, exactly what you need after a day on one of the many surrounding world-class golf courses. ... more   less 

Additional Information about Macdonald Marine Hotel & Spa

Address: 18 Cromwell Road | Edinburgh, North Berwick EH39 4LZ, Scotland
Location: United Kingdom > Scotland > East Lothian > North Berwick
Price Range: $145 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Marine Hotel & Spa 4*
Number of rooms: 83
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Also Known As:
Macdonald Marine Hotel And Spa
Macdonald Marine Hotel North Berwick
Hotel Macdonald Marine
Berwick Hotel Marine North
Macdonald Marine Hotel & Spa North Berwick, Scotland
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Questions & Answers

Here's what travelers have asked, with answers from Macdonald Marine Hotel & Spa staff and other travelers.
8 questions
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Questions? Get answers from Macdonald Marine Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a sea view room for an expansive vista”
  • Large bathroom
  • Fresh fruit and water
  • View over the Golf Course to the sea
  • Refurbished bedroom
 of 5 bubbles KennyG57, 4 days ago | Read review
“Ask for high up and facing the sea.”
 of 5 bubbles Francesca121, 5 days ago | Read review
“Ask for a room facing the sea, rooms on the other side of the hotel face the car park.”
 of 5 bubbles TravelLass82, 1 week ago | Read review
“a room looking onto the golf courses we had was good”
 of 5 bubbles C6485CLrobertc, 2 weeks ago | Read review
“Always upgrade or ask for twin beds if you want to get any sleep!”
 of 5 bubbles 684sallyg, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question