We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

The Old Custom House

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Prices from our online travel partners are not available
Our online travel partners don't provide prices for this accommodation, but we can search other options in Wells-next-the-Sea
Check In Check Out
Show Prices
Management photos
The Old Custom House
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

114 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 114: English reviews
Leamington Spa, United Kingdom
Reviewed 6 days ago NEWvia mobile

Absolutely lovely short break my friend and I had in this B & B with our 2 Dogs! Lovely clean rooms, great breakfasts, helpful hosts. It was a great place for us and our dogs. We had a wonderful time and will definitely return if they will have us!. ( My dog was a bit of a pain barking at...

 Report
Helpful?
Thank nicola b
Guernsey, United Kingdom
Reviewed September 26, 2016

My partner and I stayed here for four nights in August. It was our first visit to Wells and the North Norfolk coast and we couldn't have chosen a nicer place to stay. The Old Custom House is naturally right on the quay and only minutes away from the delightful town of Wells and several pubs and restaurants, The Old...

 Report
Helpful?
Thank Anne S
Norfolk
Reviewed September 3, 2016

We stayed on August Bank Holiday Monday and had a lovely time. As we arrived the tide was on its way up and some sailing boats were about to leave their mooring. Our room window overlooked the marshes and we were entranced by the scene. Our room was large with a comfy sofa, large ensuite bathroom and lots of tea...

 Report
Helpful?
Thank Jakey15
Cambridge, United Kingdom
Reviewed August 30, 2016 via mobile

Stayed for one night and it was lovely. Location is perfect right on the sea front Breakfast was great Hosts were welcoming and lovely Would stay again. Thank you. Had the room downstairs with twin beds and brought our dog. Was lovely. Floor is very hard wearing so bring slipper

 Report
Helpful?
Thank argylesgirl
Reading, United Kingdom
Reviewed August 30, 2016

This was our second visit to this B&B, we’d stayed around 3yrs ago and enjoyed it and weren’t disappointed on this visit either and were made welcome by the owner. Our first floor room, with the 4 poster bed, had a great view over the creek and saltings, of a morning you can sit in bed and watch the comings...

 Report
Helpful?
Thank Henry T
March, United Kingdom
Reviewed August 19, 2016 via mobile

My husband and I stayed for 2 nights in the four poster bedroom. It was beautiful. Very comfortable. Clean . Fantastic views. Very welcoming. The breakfast was amazing. Anything and everything you could wish for! Can highly recommend. We will definitely be back in the future. Excellent location.

 Report
Helpful?
Thank Denise G
London, United Kingdom
Reviewed July 27, 2016 via mobile

Recently stayed here for 3 nights with our two well behaved dogs in the Queen's warehouse room and warmly welcomed by Peter on arrival. We were pleasantly surprised to find the dog's even had their own duvet bed on the floor which they soon settled into. Everywhere was very clean and this room suited our needs as also had a...

 Report
Helpful?
Thank lola584
Northampton
Reviewed July 18, 2016

We stayed here recently whilst on a short break. The location is brilliant, situated just off the main area along the seafront with only a few minutes walk to all the main attractions. The view is good from all aspects. There is parking for three cars, so obviously there is a bit of moving around on occasions, but nothing drastic....

 Report
Helpful?
Thank jolleygirlc
Ipswich, United Kingdom
Reviewed July 17, 2016 via mobile

Stayed here for 1 night while walking coastal path. Quiet setting right by the quay with fantastic views from bedroom which had 4 poster bed and original shutters. Friendly and helpful hosts who helped locate my lost camera and provided a delicious breakfast.

 Report
Helpful?
Thank c0nsuela
London
Reviewed June 27, 2016

We have had another excellent visit to the Old Custom House. Peter and Maddie are delightful hosts. The breakfasts are superb - eggs from hens in the back garden, home-made jams, delicious Norfolk bacon and sausages, fresh fruit and more. Each of the three rooms overlooks Wells Harbour. The sun rises to the right and sets to the left. Sunsets...

 Report
Helpful?
1Thank Wellfleeter
Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (33)
Viewed
View from Room (9)
Viewed
Room/Suite (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Wells-next-the-Sea
0.3 mi away
The Crown Hotel
The Crown Hotel
#1 of 2 in Wells-next-the-Sea
595 reviews
5.6 mi away
The Hoste
The Hoste
#1 of 1 in Burnham Market
1,151 reviews
9.9 mi away
Titchwell Manor Hotel
Titchwell Manor Hotel
#1 of 2 in Titchwell
685 reviews
Show Prices
Show Prices
Show Prices
11.1 mi away
The Pheasant Hotel
The Pheasant Hotel
#1 of 1 in Kelling
479 reviews
6.7 mi away
The White Horse
The White Horse
#2 of 3 in Blakeney
344 reviews
0.3 mi away
Anchorage BandB
Anchorage BandB
#6 of 25 in Wells-next-the-Sea
102 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
Official Description (provided by the hotel)
** The North Sea Surge, 5th Dec, flooded us and we are temporarily closed for essential repairs. We are taking bookings now for 14th February onwards ** The Old Custom House, built in 1560, is situated on the picturesque East Quay, just a few minutes walk from the centre of town. The water is literally a few steps away and the coastal path runs past the front gate. ... more   less 

Additional Information about The Old Custom House

Address: East End, Wells-next-the-Sea NR23 1LD, England
Location: United Kingdom > England > East Anglia > Norfolk > Wells-next-the-Sea
Price Range: $81 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Old Custom House 4*
Number of rooms: 3
Also Known As:
The Old Custom House Wells-Next-The-Sea, Norfolk
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from The Old Custom House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't be concerned about the separate bathroom in the Captain's Quarters”
  • View from the Captain's Quarters room
 of 5 bubbles MartinW388, Mar 27, 2016 | Read review
“Amiral's quarters probably has the best view”
 of 5 bubbles Travellingdave0, Oct 27, 2015 | Read review
“Captain's cabin for the four-poster”
 of 5 bubbles Tommy943, Aug 20, 2015 | Read review
“Admirals/Captains room give good views, especially sunrise.”
 of 5 bubbles ColinO125, Aug 12, 2015 | Read review
“The four poster bedroom has an excellent view”
 of 5 bubbles davidandannb, Jul 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question