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The Street, Horringer, Bury St. Edmunds IP29 5QE England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ickworth Hotel
Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 2 hotels in Horringer
Location
Cleanliness
Service
Value
The East Wing at Ickworth was home to the Hervey family before it passed to the National Trust. The surroundings are as grand as ever but the idea that “children should be seen but not heard” has gone right out of the hundred or more windows. Where else can you go that offers luxurious surroundings, outstanding facilities, exquisite cuisine and family friendly activities? The Ickworth is unique. It's also one of the finest luxury family hotels in the UK.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Free breakfast
Bicycle rental
Bicycles available
Babysitting
Parking garage
Wifi
Swimming pool toys
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Game room
Hiking
Tennis court
Bicycle tours
Table tennis
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Bath / shower
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish, Portuguese and 1 more
Hotel links
Location
Full view
42Car recommended
Grade: 42 out of 100
170Restaurantswithin 5 miles
55Attractionswithin 5 miles
Contact
The Street, Horringer, Bury St. Edmunds IP29 5QE England
Getting there
Rental CarsSee all Horringer rental cars
1168Reviews20Q+A100Room tips
Reviews
Traveler rating
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- 71
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Popular mentions
We paid £739 for one overnight stay in the butlers quarters.It was for our grand daughters 9th birthday.16thJuly/17th July 2021 On arrival as it was earlier than 3pm the rooms weren’t t ready so the receptionist took our payment. She never told us anything about the grounds or where the children had any entertainment. We had to find out for our selves. I would suggest the receptionist gives new arrivals a quick update on where the fairy garden is,children’s playground,cinema etc or give the guests a hotel map. Positives of the accommodation. Comfortable beds and clean. Negatives. Had to walk past a dumped car outside the accommodation! Courtyard full of dried leaves. No milk in condiment tray. Coffee cups do not fit under coffee machine. Ordered some feather pillows on booking,but none there when we arrived. We didn t need the stair gate,but on inspection if a toddler was to give it a hard shove,think they may fall down the stairs,as it wasn’t t very secure. Patio table and chairs full of bird poo,so my hubby cleaned them up. For that price I would not have expected to chase up pillows and milk ,cleaned patio set and as magnificent the building is ,attention to detail is required. The outside snack area is pleasant,staff friendly,but service quite slow. Lunchtime snacks quite nice. This leads me onto dinner time. We booked for 6pm. Dead flies on the window chills in conservatory. ordered drinks,but the service was very slow. Had to ask 3 times for a jug of tap water. Hubby and son in law had quail. This arrived after an hour. Tasteless ,no seasoning and over cooked. The mains arrived at 8.10pm ,2 hrs after ordering. Both lemon sole s had a texture of slime and smelt disgusting,it was unedible and we had to send it back. The steaks arrived and were not cooked as ordered ,plus we were told the sauce would arrive in 5 minutes! The chips were tasteless too. Needless to say all 4 dinners went back and we still hadn t hardly eaten anything! Jason the young duty manager was very apologetic and said he would take the money off the bill. They supplied us with almonds,bread and oil,olives and chips for free. It was a disaster and not what we would expect from such a grand place. One of the waitresses Megan,was very helpful and sweet. These two members of staff shine out from the rest. The breakfast the next day was not that great either. The eggs weren’t cooked enough for the eggs benedict,very runny. Full English portions were very small and no toast offered either. I would say go for a day in the national trust park as the grounds are beautiful,but save your money and don t bother staying in the hotel. We were given what we had paid for the meal back plus free bike hire for 4 (£40) Would rather have paid full price and enjoyed the experience more.…
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Date of stay: July 2021
Value
Location
Service
Helpful
Hotel's Favorite
Nice mix of stately home and modern classic Interior. High end products in our spacious bathroom. Delicious food, tranquil pool area, lovely conservatory breakfast room, all set in parkland, what a gem hope to revisit soon.
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Date of stay: January 2020Trip type: Traveled as a couple
4 Helpful votes
Helpful
Response from Paul S, Front Office Manager at The Ickworth Hotel
Responded Feb 17, 2020
Dear nivolafh1, Thank you so much for your wonderful feedback. I am delighted to see how much you enjoyed your recent stay and we hope to see you again in the not too distant future. Kindest Regards, Paul
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We booked two night (29/06-02/07) stay in The Ickworth hotel through Travelzoo special dinner bed and breakfast offer. I must start with saying that the staff was amazing, friendly and professional! We received an afternoon tea as complimentary because of the changes and cancellations, Covid-19. On arrival we were greeted by two young ladies and then shown to our room Chudleigh. Room was big and well cleaned. Hotel is part of the Ickworth Estate, hotel and rooms are old-fashioned and slightly worn out, but that is part of its beauty. Meals were served in the Conservatory and adults only Frederick's restaurant. All food was freshly made, local and seasonal ingredients as much as possible. It was presented beautifully and was very tasty. Menu lists were varied enough for everyone's taste. Any questions that we had about the food on the menu, were answered immediately, staff new what they were serving. During our stay we had some treatments, which were good and very friendly staff. We received free entrance tickets to the Ickworth House from the reception, which is next door. Beautiful big National Trust gardens around the whole estate. Worth a visit! We enjoyed our stay and would be very happy to go again, excellent staff and food!…
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Date of stay: June 2021
Location
Cleanliness
Service
Helpful
It was a priviledge to visit this beautiful building. Is it a house, is it a meseum, is it a hotel or retsurant ? I haven't seen such a wonderful architecture for years and to have supper here was a joy. I am American and I am loving everything about UK, it may sound dorky but its true. Friends had out children so my husband and me dined alone and I felt very special though parts of the experience didnt really work but thats not what this review is about, I'm feeling like a princess just to get to go here. Maybe they jack up the price because of the covid but I dont care, our waiter was Prince Charming but I'm not gonna identify him more!
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Date of stay: June 2021
1 Helpful vote
Helpful
We have just returned from a beautiful birthday treat break with my bestie, at our most favourite place. As always it didn’t disappoint and we truly feel so refreshed after a very well needed break. From the moment we stepped through the door, we enjoyed it all. The team are so friendly and welcoming, our room was wonderful. Everything safe and so clean during these very difficult times. The staff made us feel so welcome, and as near as possible to normal. Sadly it rained a lot during our stay, but we did manage a little walk around the grounds this morning. Lovely ! We enjoyed an excellent steak dinner in relaxed, cosily lit After a wonderful sleep, we woke to a warm greeting again in the restaurant and delicious English breakfast to start us on our way home. Thank you for a lovely stay…
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Date of stay: July 2021
Location
Cleanliness
Service
1 Helpful vote
Helpful
PRICE RANGE
$132 - $324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ickworth hotel horringer
LOCATION
United KingdomEnglandEast AngliaSuffolkBury St. EdmundsHorringer
NUMBER OF ROOMS
39
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Claim Your Listing Frequently Asked Questions about The Ickworth Hotel
Which popular attractions are close to The Ickworth Hotel?
Nearby attractions include Abbeygate Cinema (2.9 miles), Abbey Gardens (3.1 miles), and Theatre Royal, Bury St. Edmunds (2.9 miles).
What are some of the property amenities at The Ickworth Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Ickworth Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at The Ickworth Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ickworth Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Ickworth Hotel?
Conveniently located restaurants include Francela Restaurant, Maison Bleue Restaurant, and The Tavern on St John's.
Are there opportunities to exercise at The Ickworth Hotel?
Yes, guests have access to an indoor pool and locker rooms available in the fitness center during their stay.
Is The Ickworth Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Horringer.
Are any cleaning services offered at The Ickworth Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ickworth Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ickworth Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.