We love visiting Ickworth as a family. The kids are never more excited than when they know a trip away there is coming up. On previous visits our only gripe had been the quality of the service which was never quite up to the standard expected of a luxury family hotel. However...that all changed with our latest visit. The service was absolutely first class - from beginning to end. Staff were incredible attentive, helpful and friendly. Couldn’t say enough good things about them all - it really made all the difference. We’ll be booking another visit for next year ASAP!
Nice mix of stately home and modern classic Interior. High end products in our spacious bathroom. Delicious food, tranquil pool area, lovely conservatory breakfast room, all set in parkland, what a gem hope to revisit soon.
I booked some mini me treatments and afternoon tea at the ickworth for my daughters birthday and wow what a treat! All the staff from Joan at reception, Beth in the restaurant and both Magali and Hayley in the Treatment Rooms were exceptional! The afternoon tea for the girls came presented in a little Beatrix Potter style and my mother and I had a selection of sandwiches, scones and yummy cakes, all of which were delicious! The hotel itself had a friendly yet luxurious feel to it and we would love to go back for an overnight stay. Thank you to all the staff x
We stayed at the Ickworth first back in July and at the time there were having a few teething problems adjusting to the new rules particularly in relation to service at mealtimes. We still had a lovely stay but decided to head back in October to celebrate my sons 9th birthday. We had a thoroughly enjoyable weekend in October and the teething problems had all faded away. I would highly recommend this hotel for families. The setting is amazing we stayed in the main house. During our time we hired complimentary bikes and had a two hour bike ride around the National Trust grounds and we went swimming on both days in the lovely pool. We ate in the hotel on both evenings and had excellent food and service. They had a new menu and whilst the choices are still limited due to Covid restrictions in the kitchens everything we had from starter, main, desserts and children’s menus was exceptional. First class food in a five star restaurant setting but somewhere where children are actively encouraged making for an all round luxury family experience. The hotel has lots of childcare options and equipment for younger children but we didn’t need any of these. Every member of staff was brilliant and always happy to assist and do whatever to make your stay the best. Outstanding customer service. Throughout our stay we always felt Covid safe and the level of cleanliness is high during these strange times. What was nice was whilst high level of awareness of what needs to be done it never felt imposing or clinical which I have experienced at other venues. I did have a massage booked in for the Sunday morning but unfortunately due to a member of staff being ill this was cancelled but I will definitely be booking in for a beauty treatment on my next stay.…
Great food, seriously delicious. Team at Ickworth are amazing they look after you and make you feel at home.. so cool. If swimming pool and bikes and outdoors, and nice bar and great old parts of the house are your thing, this is the place for you. That last 7th Marquees of Bristol was a cad though. Love this place, really top notch