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Crowne Plaza Hotel Marlow

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Crowne Plaza Hotel Marlow
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1,403 Reviews from our TripAdvisor Community

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Showing 1,378: English reviews
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Birchington
Reviewed 2 days ago NEW

I have delayed posting my review because I was so very angry at the poor service delivered by the staff at this hotel. My husband booked this hotel for us to have a relaxing night away for an early birthday treat. We regularly stay at IHG hotels so thought we were in for a treat coming to a Crowne Plaza....

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Helpful?
Thank K3nt_Carolyn
Auckland Region, New Zealand
Reviewed 3 days ago NEWvia mobile

Mmmm - this was an interesting one. First time in a while I booked without checking Tripadvisor. £72 for a Friday night, it had a pool, spa, gym etc - what could go wrong? At check in there was a huge queue, eventually we were told we hadn't booked, we had our printed receipt fortunately, our room wasn't ready but...

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Thank BugnBoo
Reviewed 3 days ago NEWvia mobile

We have arrived at 9:40pm. Reception computers are not working... ok. After check in we asked should we stay for dinner at hotel or go to Marlow to eat. Yes, recptionist said, you can go majority of restaurants are still working and you can have dinner. So we asked for taxi.... didn't arrive after 10 mins but only after other...

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Thank Predrag B
West Bromwich
Reviewed 3 days ago NEW

We have stayed in the area many times visiting family so tried here for a change, fairly easy to find don't be put off by the long drive through an industrial estate, When we arrived we were told the system was down so check in was a little slow, when we checked out the queue was 10 deep so I...

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Thank Davensair
Reviewed 3 days ago NEWvia mobile

A very lovely welcoming and friendly hotel. The room was large and spacious with two extremely comfortable beds. Good value at £80 however breakfast wasn't included and was an extra £15 each! The hotel is a bit out of the way and cost £8 to get a taxi into town. Marlow is a beautiful place.

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Thank Kev G
London, United Kingdom
Reviewed 4 days ago NEW

I visited Crown Plaza Marlow with my wife, my 4 year old boy and my 9 month old baby. We were celebrating my wife's birthday. We paid £192.00 for 2 nights from Friday to Sunday. We had a room with 2 very comfortable double beds including breakfast every morning and access to the very impressive leisure facilities and we booked...

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Thank Mohammed R
London, England, United Kingdom
Reviewed 4 days ago NEWvia mobile

The hotel is in need of an update. Our room wasn't very clean and left 2 towels for a family room of 4. Noisy children running around the bar unsupervised. Dinner was really good, but breakfast not great. The 40 min wait for the bill to be corrected was a joke..

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Thank Barbara C
London, United Kingdom
Reviewed 1 week ago

My husband booked this a last minute getaway. the hotel is old and tired looking, the staff on reception are miserable and don't have a clue. the spa is tired worn out and frankly horrible, they use so much chlorine it stings your eyes and the steam room was out of order, hence we used the spa once - which...

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Thank lovelifesea
UK
Reviewed 1 week ago

I had previously booked afternoon tea for my wives birthday for 12 people, but when the guests arrived they were told nothing had been booked (even though i had an e-mail confirmation) But luckily by the time i had arrived the staff had already begun creating seating in the main restaurant for us all and they couldn't of done anything...

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Thank Si_Tez
Rotterdam
Reviewed 1 week ago

This was my 3rd visit to the Crown Plaza Marlow for business. The Reception Staff and all Bar/Dining Room Staff were very friendly and tried to accommodate as best as possible. The rooms were very nice, a little outdated but efficient enough. I did notice that there was a build up of lime in the shower head. The only niggle...

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Thank goeffer
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Crowne Plaza Marlow is a unique design-led hotel close to the River Thames and perfectly located between the M4 and M40motorway providing easy access to Heathrow Airport, Maidenhead & High Wycombe. This Marlow hotel lays great emphasis upon accommodating the needs of both business and leisure guests. With 7 banqueting suites for up to 450 delegates, beautiful grounds and an astonishing lake the hotel offers the right facilities for conferences, meetings, team buildings, private dinners and weddings. Crowne Plaza Marlow is ideally situated for visits to Windsor Castle, Legoland, Oxford & London. Additionally the hotel is only a short distance from Royal Ascot, Windsor Racecourse or Henley Regatta The Quad Club provides exceptional health & fitness facilities just perfect for a Spa break. It also offers a range of beauty treatments & personal training, 18m swimming pool, children's pool and outdoor hot tub overlooking the lake. Crowne Plaza Marlow offers a range of dining options, from the relaxed Agua Cafe & Bar, to our more formal, well known Marlow Restaurant Glaze , providing eclectic cuisine. Our terrace located outside the restaurant and bar provides the perfect setting for eating out on a nice summer day. ... more   less 

Additional Information about Crowne Plaza Hotel Marlow

Address: The Old Race Course Fieldhouse Lane, Marlow SL7 1GJ, England
Location: United Kingdom > England > Buckinghamshire > Marlow
Price Range: $92 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Marlow 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Crowne Plaza Marlow
Marlow Crowne Plaza
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Marlow staff and other travelers.
12 questions
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London, United Kingdom
6 months ago
Milton Keynes, United Kingdom
6 months ago
Tampa, Florida
over a year ago
Brighton, United Kingdom
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Marlow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“outdoor Jacuzzi. Amazing”
 of 5 bubbles 937mohammedr, 4 days ago | Read review
“Ask for what you want.”
 of 5 bubbles 101Tim, 1 week ago | Read review
“Don't stay in December if you want a family short break.”
 of 5 bubbles tracy1792017, 3 weeks ago | Read review
“Avoid rooms facing the path to the gym or looking out at the car park by the entrance; they are not even 1 star”
 of 5 bubbles TravellerG2171TI, 4 weeks ago | Read review
“Join the IHG club for a discount.”
 of 5 bubbles TrentTraveller, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question