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Crowne Plaza Hotel Marlow

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1,229 Reviews from our TripAdvisor Community

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Showing 1,205: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Having paid £40 to upgrade to the club lounge we were disappointed with the whole package; canapes were awful, people were given packets of crisps on asking rather than bowls laid out, there was only one selection of each wine and no water available. Worst of all was the setting; tucked away in a corner room of the hotel. Is... More 

Helpful?
1 Thank Tessa P
Sharon K, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow. I’m pleased to hear that you enjoyed your stay with us overall and liked the lakeside setting of our location. I’m also pleased to know that you were happy with your room and found the staff to be friendly and... More 

Staplehurst, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for the weekend recently, for a wedding. The hotel was pleasant enough, staff friendly, comfortable room and OK food. But having queried the price of two gins and tonic at the bar (£17.60,) I was shocked to be told that "this was a doubles bar.) Although there was a sign, which was on perspex and unreadable from the... More 

Helpful?
Thank mogness01
Sharon K, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow, to attend a wedding. I’m pleased to hear that you enjoyed your stay with us overall, you were happy with your room and found the staff to be friendly. I have taken your comments on board in relation to the... More 

London
Level Contributor
78 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Ok - admittedly I did say on my last review of this hotel that if they bought new TV's they'd get five stars AND 4 years on from that review they HAVE got nice big modern tv's however I'm not certain they fully deserve five stars just yet... All the positives are there; quiet, good service, clean but a couple... More 

Helpful?
Thank mixip
Sharon K, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow. I’m pleased to hear that you were happy with the hotel overall, particularly the fact that we have upgraded our TVs since your last stay a few years ago. I take on board your comments and yes indeed, certain areas... More 

Manchester, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Went to Henley festival 2nd year on run and stayed here for 2nd time Great hotel. Receptionist was very attentive. Extremely bright and cheerful and helping everyone Rooms great size with 2 double beds. Good location not far from town. Didn't have breakfast as thought £18 a head too much so went to local cafe Will def go again next... More 

Helpful?
Thank Lizziieb
Sharon K, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow, to attend Henley Festival. It’s good to know that you stayed with us last year too! I’m delighted to hear that you enjoyed your stay and you were really happy with the assistance, friendliness and attention you received from our... More 

Malmo, Sweden
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

A business hotel in the business area of Marlow, which does have most things a family travelling through would appreciate - a pool (reasonably fresh despite the appalling British tradition not to shower before you get into the swimming pool - rendering most UK pools downright filthy) and a nice playground and large green area in conjunction. Service was however... More 

Helpful?
Thank Carl_Lise
Sharon K, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow. I’m really sorry to hear that there were aspects of your stay which you were dissatisfied with. I have taken all of your comments on board and firstly, please accept my sincere apologies if these matters detracted from your experience.... More 

Marlow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here for 1 night and it was beautiful, the location, food and service was fantastic, and i was greeted by a lovely young receptionist called Shannon, so friendly yet remained very professional, she was more than helpful on several ocassions, and made checking in and out pleasureable. Thank you, i will be back soon.

Helpful?
Thank 786holidayfun
Sharon K, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your visit to Crowne Plaza Marlow. I’m delighted to hear that you really enjoyed your stay with us in every aspect. It’s good to know that you felt looked after by our team and you were really happy with the assistance, friendliness and attention you received from... More 

Belfast, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights as part of Legoland package with my husband and two children (5 and 8 years). Our room was big and clean and situated on ground floor. Arrived at 1pm after long day travelling from Northern Ireland and waited at bar until check in time. Took 30 mins before some one served us at the bar... More 

Helpful?
Thank Amy D
Sharon K, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for providing us with feedback following your recent visit to Crowne Plaza Marlow with your family, as part of a Legoland package. I’m pleased to hear that you were happy with your room, finding it clean and spacious. However, I’m sorry to hear that you had to wait 30 minutes before somebody came to serve you... More 

Hampshire
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights for a family get together. The rooms were fantastically comfortable, amazing choice at breakfast, great facilities with the swimming pool and lovely grounds for the children to play in. The staff were very welcoming and friendly too. A really lovely hotel

Helpful?
Thank chelle6
Sharon K, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow for a family get together. I’m delighted to hear that you enjoyed your stay with us and felt welcomed by our friendly staff. We appreciate your feedback and we look forward to welcoming you back again soon. Best regards, Sharon... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

The hotel I stayed in last week the breakfast was half the price but exactly the same, cold buffet sausages, cold bacon that drips something when you lift it from the buffet dish. I had to heckle someone for coffee only to have the pot banged down on my table. I said thank you for the bloke to completely ignore... More 

Helpful?
Thank David W
Sharon K, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow. I’m really sorry to hear that you felt dissatisfied with some matters concerning the breakfast, also the service received from the staff serving the breakfast on that morning. I have taken your comments on board and I will be passing... More 

London
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 1 night with family (2 and 5 year olds) after a weekend visiting friends. Location. This hotel is about 1 mile from marlow high street so you will have a long walk or will need to drive into town but that is not a huge issue and is outweighed by the positives; see below Hotel. Very modern... More 

Helpful?
Thank dbloke2004
Sharon K, Guest Relations Manager at Crowne Plaza Hotel Marlow, responded to this review

Dear Guest, Thank you for taking the time to write a review following your recent visit to Crowne Plaza Marlow with your family. I’m delighted to hear that you really enjoyed your time with us and found the staff to be friendly, polite and professional. It's important to us that our guests have a comfortable, relaxing stay, so it's nice... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Marlow is a unique design-led hotel close to the River Thames and perfectly located between the M4 and M40motorway providing easy access to Heathrow Airport, Maidenhead & High Wycombe. This Marlow hotel lays great emphasis upon accommodating the needs of both business and leisure guests. With 7 banqueting suites for up to 450 delegates, beautiful grounds and an astonishing lake the hotel offers the right facilities for conferences, meetings, team buildings, private dinners and weddings. Crowne Plaza Marlow is ideally situated for visits to Windsor Castle, Legoland, Oxford & London. Additionally the hotel is only a short distance from Royal Ascot, Windsor Racecourse or Henley Regatta The Quad Club provides exceptional health & fitness facilities just perfect for a Spa break. It also offers a range of beauty treatments & personal training, 18m swimming pool, children's pool and outdoor hot tub overlooking the lake. Crowne Plaza Marlow offers a range of dining options, from the relaxed Agua Cafe & Bar, to our more formal, well known Marlow Restaurant Glaze , providing eclectic cuisine. Our terrace located outside the restaurant and bar provides the perfect setting for eating out on a nice summer day. ... more   less 

Additional Information about Crowne Plaza Hotel Marlow

Address: Fieldhouse Lane, Marlow SL7 1GJ, England
Location: United Kingdom > England > Buckinghamshire > Marlow
Price Range: $110 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Marlow 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Crowne Plaza Marlow
Marlow Crowne Plaza
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