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Hotel Casino Chaves

Travelers' Choice award winner
Lugar do Extremo - Valdanta, Chaves 5400-001, Portugal
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244 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Aberdeen, United Kingdom
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a very handy stopping point when travelling between Portugal and Spain. The Hotel is very modern, and has excellent facilities. It is in a very commanding location, near the main autoroute, just outside the town. I would have marked this place higher, but for the quality of the food, and the need for improved service. The waiting staff... More 

Helpful?
Thank PaulAberdeen1
gruposolverde, Gerente at Hotel Casino Chaves, responded to this review

Dear PaulAberdeen1, Thank you for your comments and compliments. We are happy that in general you enjoyed your experience at Hotel Casino Chaves. We appreciate the fact that you highlight several important aspects in which we stand out as well as points that can be improved to make the stay of our guests even more special. We will share your... More 

Dollar, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed one night on our way from Porto to Picos de Europa. Quirky Hotel with Casino attached on side. Rooms were dark with Casino theme but clean & comfortable. The black interiors were a bit odd but if you were only using it for a night a 2 it was fine, but probably not to everyone's taste. We visited in... More 

Helpful?
Thank michaelbX2177KV
gruposolverde, Gerente at Hotel Casino Chaves, responded to this review

Dear Guest, Thank you for your review about your stay. We are continuously looking for improvement therefore your comments are highly valued and have been presented to our management team.Kindly accept our sincere apologies if your expectations were not fulfilled 100%. We hope to welcome you again soon. Best regards. More 

Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 26, 2015

The hotel is beautiful, and very well decorated. For a December, pre-Xmas, it was very quite. Rooms are big and cosy, with good wifi service. Excellent views. The AC is horrible, as it sounds like a noisy machine over you: if the AC is on, no way you can sleep. Also the pillows are very bad. Great selection of TV... More 

Helpful?
1 Thank Hugo C
gruposolverde, Gerente at Hotel Casino Chaves, responded to this review

Dear Hugo C, Thank you for taking the time to share your comments on TripAdvisor. We will be certain to share your kind words with the team. Kindly accept our apologies for any inconvenience regarding the AC, we will look into that for sure. We look forward to welcome you again soon. More 

Scarborough, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 21, 2015

This is one of the better hotel I have stayed in and at a very reasonable price by booking early. The hotel sits next to a casino but still far enough away to not have any noise pollution arriving from the casino. I wasn’t properly dressed to see inside the casino as we booked ‘’hand luggage only’’ on our EasyJet... More 

Helpful?
Thank JHB_Snainton
gruposolverde, Gerente at Hotel Casino Chaves, responded to this review

Dear JHB_Snainton, First of all we would like to thank you for choosing Hotel Casino Chaves. We are very pleased to notice that you had an enjoyable stay with us. It is extremely gratifying to read your kind words about our Hotel, service, staff and your general experience in Chaves. We look forward to welcome you again soon. Best regards. More 

Portugal
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 6, 2015

You need a car if you want go to visit the city. The casino is separate, so no need to worry about that. The breakfast is good, but for a 4 * hotel could be better. Worth to try once, except if gambling is the main reason...

Helpful?
Thank José B
Porto
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2015

I’ve travelled with my family and a group of friends, we were 17 with the ages from 56 to 17, and we all had a great time. The rooms are very spacious, well decorated and very comfortable. The hotel is very well equipped with two fantastic swimming pools and an excellent SPA. I consider it to be a 5 star... More 

Helpful?
Thank RMCouto
gruposolverde, Gerente geral at Hotel Casino Chaves, responded to this review

Dear Guest, Thank you for taking the time to share your comments on Tripadvisor. We are delighted that you felt the staff exceeded your expectactions in regards to standards and service. We will be certain to share your kind words with the team. We look forward to warmly welcoming you and your family again in the near future. Best regards. More 

Lisbon, Portugal
Level Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed January 7, 2015

Apart from Spanish travelers, it would be difficult to find foreign tourists in Chaves because is too far from the main touristic routes. However, all this region is a gem to discover, with friendly people, tasty food and lots of places to visit. The Hotel Casino de Chaves was a very pleasant surprise. Nice architecture, modern decoration with lots of... More 

Helpful?
Thank JAVPina61
Lisbon, Portugal
Level Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 11, 2014

Big rooms and well decorated. Bikes to rent. Pool and jacuzzi. Good breakfast. Quiet and modern. At least during the week it looks like you have an hotel all for yourself :-). This is low season but as everything looks very well organised I think we can enjoy a good stay all the year round.

Helpful?
Thank Luis M
Portugal
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 19, 2014

Good hotel to relax. Good indoor pool. Located near the A24. I loved the possibilty to go directely to the Casino area. No noise at all at night time. Rooms very well decorated and really big. Beds very comfortable. Good breakfast. Good health club.

Helpful?
Thank juca_da_silva
Portugal - Norte
Level Contributor
54 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed July 10, 2014

Most positive: -Top rooms, they could be in a 5 stars hotel -The bar space, library-style, very nice and relaxing -Big and nice indoor pool and jacuzzi -Good breakfast -Casino connected to the hotel Most negative: -Main restaurant overpriced and not well advertised -Hotel services didnt seem to be working at 100% at June (2nd restaurant, for example)

Helpful?
Thank Biajante
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Situated near the exit of the A24 to Chaves, and only 8 kms from Spain, the Hotel Casino Chaves rises majestically over the city in a green area, which invites one to days of rest and leisure. Overlooking the city and the mountains, in a unique environment of tranquility, the four-star unit is the ideal setting for those travelling for leisure or on business, looking for comfort, refinement and quality. The Casino, situated next to the Hotel, complements the offer by opening its doors to fun with a wide variety of games and slot machines, the best cuisine and cultural events and shows filled with national and international artists. ... more   less 

Additional Information about Hotel Casino Chaves

Address: Lugar do Extremo - Valdanta, Chaves 5400-001, Portugal
Location: Portugal > Northern Portugal > Vila Real District > Chaves
Price Range: $89 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Casino Chaves 4*
Number of rooms: 72
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