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Monverde Wine Experience Hotel

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Quinta de Sanguinhedo 166, Castanheiro Redondo, Amarante 4600-761 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 12/22/21
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Traveler (960)
Room & Suite (153)
Dining (74)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Monverde Wine Experience Hotel
Updated 09/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 4 hotels in Amarante
Location
Cleanliness
Service
Value
Travelers' Choice
Finding an ideal romantic hotel in Amarante does not have to be difficult. Welcome to Monverde - Wine Experience Hotel, a nice option for travelers like you. The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. Monverde - Wine Experience Hotel features room service and a concierge. In addition, as a valued Monverde - Wine Experience Hotel guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking. When you’re feeling hungry, be sure to check out Padaria Pastelaria Arca D'agua, which is a French restaurant that is popular with locals and out-of-towners alike. Best of all, Monverde - Wine Experience Hotel makes it easy to experience some great Amarante attractions like Parque Florestal de Amarante, which is a popular park. Monverde - Wine Experience Hotel puts the best of Amarante at your fingertips, making your stay both relaxing and enjoyable. The Monverde Wine Experience Hotel, a place of undeniable beauty wine, is committed to acting in full respect for nature and dispose of the EU Ecolabel label, reflecting the concern for environmental and energy problems, and claims solidarity and responsibility towards future generations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Electric vehicle charging station
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Family
Languages Spoken
English, Spanish, Portuguese
551Reviews9Q+A29Room tips
Traveler rating
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Popular mentions
Moran wrote a review Oct 2021
2 contributions
I want you all to be aware of the bad and disappointing experience we had with the conduct of this hotel. We booked our vacation in advance with an expectation to spend there our honeymoon. Unfortunately, 2 days before our expected flight to Portugal (which was two weeks before our planned stay at the hotel), the Portuguese government decided to close Portugal's gates to Israelis (even though w had 3 vaccines already). We contacted the hotel immediately and ask them for a refund so we can use the money for our honeymoon in a different country that allows our entrance into it. The hotel said that “they don’t have a problem to refund us but this is up to a third-party provider that works with AGODA" (through which we booked the vacation). We called Agoda and the 3rd party provider many times through phone, emails, chatbot, and at all of these times, we were told that it is the hotel’s decision whether to refund the money or not and that if the hotel agrees to the refund there will be no problem to do so. The hotel, after many requests, didn’t provide the approval and insisted that it’s the 3rd party responsibility, but promised us that they will send us an email saying that from their side there is no problem to refund us- but after many requests, they didn’t. Moreover, during the dates of our stay the hotel was fully booked so that the hotel earned twice for our room, first from our payment, and also from others’ payment for the room which we haven’t used. This hotel ruined our honeymoon and we feel cheated.
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Date of stay: September 2021
Service
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Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded Oct 9, 2021
Dear Madame, As explained in the multiple emails exchanged. You purchase your stay through Agoda provider which in turn buys back from another online operator. Something that the hotel have no control over. Not just ours, but most hotels all over the world. As explained several times, the hotel cannot, on its own initiative, cancel any reservation without it reaching us through the agency that actually made this sale. You insists on blaming the Hotel for a purchase that you made with others and for which the Hotel as any responsability. It was amply explained, you didn't pay anything directly to the Hotel. You buy your stay at our Hotel but from a provider you don't know which one. Strictly speaking and as explained, you did not make any purchase directly to the hotel or to any other partner with signed contracts. We are sorry for your frustration, but as explained, without a cancellation request from the operator we could not cancel your reservation directly. In the future, when you think about booking an hotel and if you don't do it directly, we suggest that you check at least the conditions for cancellation or change of reservation which, as a rule, do not allow changes or cancellations as was in this case. Your room, as it was a confirmed reservation, was kept booked, so when you say that we resell your room, it is a lie and a judgment that does not correspond to the truth. We understand that our customers are our most important asset and we relate with them with respect, integrity and transparency. Your assessment should focus on this provider and not on the hotel that would love to have welcome you. I would like to wish you all the best for your honeymoon Best regards, Miguel Ribeiro, GM
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Karin stockholm wrote a review Sep 2021
Sweden100 contributions541 helpful votes
A wonderful hotel in the vineyard with exquisite design. The rooms are nestled among the grapes and the nature feels always present. The hotel facilities are top and the staff very friendly. Had a very nice wine tasting guided by Daniela. Can just agree with all previous reviews that praise the hotel but have some points that I want to highlight. The restaurant served very good food and the staff was very friendly but the service was at times painfully slow. Mostly due to the hierarchic system among the serving staff. Only one person could sign and check the bill, only one could bring the pepper and salt. One evening we sat waiting in the lounge area to be seated watching the half empty restaurant. And around us we had five (!) waiters but none of them were able/allowed to show us a table. Make the restaurantorganisation more effective and you have a gem as a restaurant. And as mentioned the waiters are very friendly. Finally an advice for female travellers ; Some of the hotel rooms are quite far away from the main building and the paths you walk to get there are cobble stoned so flat shoes are recommended. Truly enjoyed our stay especially as it was harvest season
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Date of stay: September 2021
Value
Service
Sleep Quality
1 Helpful vote
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Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded Oct 16, 2021
Dear karinstockholm, Thank you for your comments, we always take our guests' feedback into consideration to allow us to improve our services. Best, Miguel Ribeiro, GM
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Beaten Track wrote a review Jun 2021
London, United Kingdom81 contributions66 helpful votes
This is in a spectacular location. Vineyards in all directions. And a beautiful wooden interior. You can have a drink on the balcony as you wait for dinner. But the food is fairly bland, portions much too large (nobody finished their meal), and the service was brusque. We were forgotten repeatedly by our waiters who were not very polite.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded Jun 7, 2021
Dear fender1345, Thanks for your visit and review, we always appreciate constructive feedback. I'm sorry that you did not enjoy your visit to our restaurant. Despite the reservation being only for 21:00 and you arrived 1 hour earlier, we were careful to seat seat you half an hour earlier than scheduled. I also regret the generosity of the menu. I don't think in this way that the team has forgotten about you still our most sincere apologies if that was the feeling. Needless to say, we do hope you will change your mind and chose to return to Monverde one day so that we may regain your confidence in us, and in the meantime, wish you a wonderful visit to the Region. Kind regards, Miguel Ribeiro General Manager
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Marina A wrote a review Apr 2021
508 contributions104 helpful votes
Monverde Hotel is a one of a kind experience perfect for wine lovers and those who love a relaxing Spa experience. The rooms are decorated with care and details and the staff is one of the best I have encountered and always ready to help. The restaurant has some delicious food and the views over the vineyard as we enjoyed the local wine was an unforgettable experience. Truly relaxing experience and one I would highly recommend.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded Apr 28, 2021
Dear Guest, Thank you very much for the great review of our hotel! We are glad to know that you truly enjoyed your stay. Hope to see you again very soon. Sincerely, Miguel Ribeiro, GM
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Barbara S wrote a review Dec 2020
Krakow, Poland1149 contributions127 helpful votes
The surroundings were beautiful. If you have a more remote room the reception gives us a ride at any time, but what was very surprising to us was the fact that a vineyard hotel did not offer a bottle of wine as a welcome gift. It left quite a negative impression to us, compared to other properties of this type.
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Date of stay: December 2020
Value
Location
Service
1 Helpful vote
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Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded Dec 16, 2020
Dear Barbara S, Thank you for your comments, we always take our guests' feedback into consideration to allow us to improve our services. As a Wine Hotel, we welcome all our guests with a glass of Vinho Verde Sparkling Wine. we have free tastings every weekends and special prices for buying our wines at the Hotel store and at the restaurant. I am sorry that I did not consider these aspects as differentiators in the hotel. Hope you visit us again and allow us to change those impressions. Best, Miguel Ribeiro, GM
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PRICE RANGE
$103 - $192 (Based on Average Rates for a Standard Room)
LOCATION
PortugalNorthern PortugalPorto DistrictAmarante
NUMBER OF ROOMS
46
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Frequently Asked Questions about Monverde Wine Experience Hotel
Which popular attractions are close to Monverde Wine Experience Hotel?
Nearby attractions include Ponte de São Gonçalo (4.3 miles), São Gonçalo Church (4.2 miles), and Amadeo De Souza Cardoso Museum (4.2 miles).
What are some of the property amenities at Monverde Wine Experience Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Monverde Wine Experience Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Monverde Wine Experience Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Monverde Wine Experience Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Monverde Wine Experience Hotel?
Conveniently located restaurants include Restaurante Caffe Caffe, Cantinho Rustico, and Largo do Paco.
Are there opportunities to exercise at Monverde Wine Experience Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Monverde Wine Experience Hotel have airport transportation?
Yes, Monverde Wine Experience Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Monverde Wine Experience Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Monverde Wine Experience Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Monverde Wine Experience Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.