Hotel Mikolajki
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This hotel is offering accommodations to those displaced by the war in Ukraine
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About
#1 of 12 hotels in Mikolajki
Location
4.8
Cleanliness
4.6
Service
4.3
Value
4.4
Mikołajki Hotel is a five star hotel located on the Birds’ Island and a peninsula in the nearby lake offering its facilities to satisfy the needs of even the most demanding guests. Combining luxury and a mysterious atmosphere of Masuria lakes the unique place offers relaxation and comfort that cannot be found anywhere else.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
Polish
Location
Aleja Spacerowa 11, Mikolajki 11-730 Poland
Name/address in local language
Getting there
Rental CarsSee all Mikolajki rental cars
423Reviews1Q+A9Room tips
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+1
What a disappointment! The hotel has 5-stars but it’s worth a maximum of 3. Even some 3-stars hotels are way better… The hotel sees itself as a “luxury” spot. But the luxury is far from present. The only magnificent that the hotel offers is the location and the view. The negatives: * There is no coffee machine (nespresso or similar) in the “premium” room. The hotel told us, that this is only for the appartement-rooms. * Fitness or gym is suited for 2 people max. It’s far from well equipped and to call that a gym is really offending. It’s more like a place where you can do some exercises on your own. GOOD TO KNOW: it opens from 9-21, but it has to be opened by the staff, you can’t enter by yourself. * We didn’t received any bathroom amenities, and the products in the shower were of low quality. * The room is outdated. * Our shower was broken - it was coming out of the wall. Terrible. * The breakfast is great, but there are no fresh squeezed juices * Breakfast roomservice: extra charging of something that already was included (juice) + no pepper/salt * THE STAFF is more than unfriendly, they are rude and are not eager to help. We felt awkward when saying that our shower was broken. The pluses: * There is an ironingboard and an iron in the room. * the view is amazing and calming. * We received a bottle of red wine: very nice gesture! * Airconditioning: quiet and good working! * The beds are comfortable, but the hotel offers ONLY single beds - you can put them together to create a “double bed effect”. We are not planning to go back to the hotel or recommend it to any of our friends. There are so much better options compared to other hotels is the Mazurien area (price-quality).…
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Find a better hotel who actually deserves its stars.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Really enjoyable stay at hotel. View from balcony on lake was just great. Room was very clean and well supplied. Breakfast was exceptional, big variety of fruits and vegetables, and even local specialities. Nice addition for colder days during summer is club with bowling and bilard.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
unique location Had corner suite on top floor with wonderful view on the city. The SPA. offering is really big. Excellent breakfast. The parking lot is outside but I guess can't do unground where the hotel is on an island. I was a bit disappointed about the TV. A bit small and laggy to use.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Had corner suite on top floor. Wonderful view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
A spacious room with a spectacular view, delicious breakfast with a big choice of meals, tasty desserts, nice restaurants, swimming pools, jacuzzi and spa. A large selection of saunas. Great service. Mini bar in a room plus free mineral water.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First weekend after fkn COVID break and decided to come here. S I’ve seen this hotel earlier (summer last year) when I was sailing here. It’s a nice building on the middle of the bay. Entrance says 5* but to be honest I would say it’s solid 4. Rooms big enough for the family of 4. Staff is super friendly and helpful with everything. Food very nice. Portions are big enough for a hungry adult so kids couldn’t eat it all. Definitely come back here in the summer.
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Date of stay: February 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Mikołajki, Marketing at Hotel Mikołajki
Responded Jun 10, 2021
Dear Guest, thank You very much for Your opinion and high rating. See You soon. Best regards, Kamil Dam Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My husband and I spent 5 days in Hotel Mikolajki at the end of August. Town of Mikolajki is located 3 hours drive from Warsaw (roads for most of the way are horrible, the drive however is worth it). Once you arrive to the hotel, the setting is really beautiful and you forget the drive. The hotel is located on the island out in the lake with beautiful views of the town. You could sit on your balcony and watch boats pass by. We arrived at 4pm, check in was quick but impersonal, our room was not ready, they swapped it for one that was. The walk to the room was wonderful through a glass tunnel with the views of the lake and motorboats. Our room was on second floor and was very specious with a mini living room and a great balcony. The cleaning was limited to change of towels and bottle of water unless otherwise specified due to COVID-19. Breakfast was well organised and plentiful. Guests were asked to wear masks and single use gloves when approaching buffet. There was a good selection of items, decent coffee machines, egg station, hot food selection from sausages to Polish bean sauces and pancakes. There were salads, cured fish and charcuterie as well as a great choice of fresh fruit. The only thing that was missing were freshly squeezed juices. Seating insight and outside was available depending on the weather. We ate in the restaurant one evening, once again, views were spectacular. I would class the food as International Polish and they had a good selection of wine. Food was delicious and reasonably priced for a 5 star hotel. We used the gym on several days. Maximum 2 people were allowed and you had to book a slot. This was also the case with saunas (we opted out due to COVID-19). Bowling alley and billiards table were available to book and it was great way to pass time in the evenings. Overall we had a wonderful stay and would recommend this hotel to other travellers. The only thing that lets this hotel down is service. It is impersonal, staff can be confrontational and concierge is nowhere to be found. This is the case in most Polish hotels with an exception of a few international brands in Warsaw and Kraków. …
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Rooms are great and do splurge for a lake view otherwise its useless tk stay here The 1st floor with huge deck are a plus Service below average and unfriendly like it annoys them to have non polish speaker Room appartment are huge and good however the furniture outside is very dirty and so is the deck. Clearly they don't care about cleaning it. Ripoff if you ask for ice they charge for delivering lol and a lot. 7 euros !
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We stayed 10 nights in this hotel from 24 June to 4 July 2020. The standard does not deserve to be called a five-star hotel. The bird droppings on the balcony railing were not cleared throughout our stay. The glass walls of the shower enclosure have been cleaned only once within 10 days and solely at our request. Dust from the furniture surface in the room was cleaned only once and at our request. The washbasin and the toilet bowl were only cleaned by us. The cleaning service was limited to providing clean towels every day. Small tubes of cosmetics provided only for one person, despite the fact that there were 2 people in the room. The floor carpet and bathroom floor were not cleaned throughout the entire stay. Linen changed only on our request three times during 10 nights. Fruit juices available in the form of a buffet during breakfast, diluted to such an extent that the taste did not resemble the taste of fruit, and in fact the worst were like orange and apple juices. No tablecloths and fabric napkins on the tables during breakfast. Of the six types of saunas, only dry and salt saunas were open. There is no real information on the hotel website regarding the lack of service required for five-star hotels. Lack of any information or offer to refund part of the fee for staying in a hotel that does not meet the criteria of a five-star hotel.…
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Date of stay: June 2020Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Hotel Mikołajki, Marketing at Hotel Mikołajki
Responded Aug 5, 2020
Dear Guest, Thank you for your opinion. Most of the aforementioned inconveniences are dictated by restrictions that have been imposed by the government. The cut juices were not a deliberate act. We had a technical problem with the distributors. Now they are functioning properly. We apologise for any inconvenience. We hope to return to the normal functioning of the hotel soon. Tomasz Olbryś Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for three nights. We were expecting a nice luxurious stay at a 5 star hotel but we were not so happy. The front desk staff was not nice, not smiling and gave very little information. We spoke English and it felt like we were not welcome. The room was ok but the wi-fi signal was very weak, the TV was way too small and on the balcony the furniture were covered in spiders web. There was no cleaning at all during our 3 nights. Very bad service in a 5 star hotel. It does not feel nice that you have to go and ask if you need toilet paper etc. We used the drinking glasses in the room for drinks, we asked a cleaning lady if we could get new clean glasses but she said no. Very bad service. One afternoon we went to the relax areas and we wanted to visit the saunas. The girl there said the saunas were occupied for the rest of the day. Apparently you had to make a reservation to use the saunas but nobody told us that. We could only use the pool. The pool area was full of playing kids and we did not like it at all. The pool was cold and boring. The breakfast was not nice. We visited several hotels in Poland during June and we were used to wearing a mask but here at this hotel you could not even take food by yourself, you had to ask for it. That did not feel nice and I hated it. Also the staff there who gave the food did not speak English and that made it worse. I ended up just eating bread and butter, in a 5 star hotel. Very bad system for the breakfast that you could not take food by yourself. It does not feel nice to ask for food. It would be better then to have a breakfast menu to order from…
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Date of stay: June 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel Mikołajki, Marketing at Hotel Mikołajki
Responded Jun 26, 2020
Dear Guest, I would like to thank you for your opinion on your stay at the Hotel Mikolajki. I apologize for all the inconvenience you have met and we work about this right now. A lot of them are caused by the sars-cov-2 pandemic. Hotel Mikołajki is a safe place and for this reason we limit a people - to - people contacts by: a. cleaning the rooms only on request in the absence of the Guest b. breakfast is served by the staff c. keep a distans in public areas d. staff wear mask and disinfect hands e. the room are disinfected after each stay All our activities are so that we can ensure our guests a safety rest Best regars, Tomasz Jagier Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only thing that defends this hotel is the location. Otherwise, the hotel is far from perfect. Breakfasts are not fresh and WiFi doesn’t work properly. One day a lady from room service got into our room without knocking, which was totally unacceptable. Hotel is not prepared to be working after coronavirus outbreak. I do not recommend.
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Date of stay: May 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
$150 - $271 (Based on Average Rates for a Standard Room)
LOCATION
PolandNorthern PolandWarmia-Masuria ProvinceMikolajki
NUMBER OF ROOMS
98
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Frequently Asked Questions about Hotel Mikołajki
Which popular attractions are close to Hotel Mikołajki?
Nearby attractions include Zamek Książ w Wałbrzychu (4.3 miles), Stara Kopalnia Centrum Nauki I Sztuki (2.3 miles), and Palmiarnia Walbrzych (4.2 miles).
What are some of the property amenities at Hotel Mikołajki?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Mikołajki?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Mikołajki?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Mikołajki?
Conveniently located restaurants include Dworzysko Babinicz Restaurant, Zlota Stacja, and Karczma Kamienna.
Are there opportunities to exercise at Hotel Mikołajki?
Yes, guests have access to an indoor pool and a sauna during their stay.
Are any cleaning services offered at Hotel Mikołajki?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Mikołajki?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Mikołajki offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Mikołajki?
Many travelers enjoy visiting Zamek Książ w Wałbrzychu (4.3 miles), Walbrzych Market Square (3.3 miles), and Ratusz (3.2 miles).
Does Hotel Mikołajki have any great views?
Yes, guests often enjoy the harbor view available here.