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The Chancellor Hotel

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The Chancellor Hotel
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690 Reviews from our TripAdvisor Community

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Showing 687: English reviews
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Reviewed yesterday NEWvia mobile

Most of the time you can't wait to get home to your own bed , this time I was sad to leave this bed behind. Very comfortable accommodations , super clean , incredibly helpful staff , and right in the middle of everything. Wouldn't even consider staying any place else and Fayetteville!

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Helpful?
Thank C P
Maumelle, Arkansas, United States
Reviewed 3 days ago NEW

We chose this hotel because it appeared to be very upscale and it was located downtown convenient to the square and to Dickson street. Those were the best parts of it. The room, on the 10th floor, was very basic, dark gray walls with marks, dirt. The lamp didn't work, the closet had no hangers, the bathroom didn't look clean...

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Helpful?
Thank Patrick B
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback in regards to your recent stay. I am sorry to hear you were displeased with some of the accommodations in the hotel. These issues have be expressed to the appropriate departments so they may be addressed accordingly. We look forward to hosting any future...

Texarkana, Texas
Reviewed 3 days ago NEWvia mobile

The Chancellor is the most convenient hotel in Fayetteville. Your near The Square and a few blocks from Dickson St and the Walton Arts Center. The most recent remodeling did a good job on the existing structure. The staff is great-both friendly and professional. We thought the mattress was too soft but we're committed to firm mattresses. The first level...

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Helpful?
Thank sparkstexarkana
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager 479-442-5555

Reviewed 4 days ago NEW

The hotel was average for the location and price. The surroundings were beautiful and convenient to attractions. The room had old furniture, the office chair was rickety and uncomfortable. But the wifi was easy to access.

Review collected in partnership with this hotel
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Helpful?
Thank kimrD3467LQ
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback in regards to your recent stay. I am sorry to hear you were displeased with some of the accommodations in the hotel. These issues have be expressed to the appropriate departments so they may be addressed accordingly. We look forward to hosting any future...

St. Louis, United States
Reviewed 1 week ago

I have stayed here several times now. The staff is always friendly and the rooms are clean and comfortable. I also love the location of the hotel which is in the town square in Fayetteville. Restaurants (Damgoode Pies is our favorite) and shops are within easy walking distance. This is my first choice of places to stay when I am...

Review collected in partnership with this hotel
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Helpful?
Thank 955christiew
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager 479-442-5555

Enid, United States
Reviewed 1 week ago

Very friendly staff with very clean rooms. It is a great location as just a couple blocks off of Dickson street. So, if you are looking for someplace to stay relatively close to downtown this is the place to stay.

Review collected in partnership with this hotel
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Helpful?
Thank 911vickies
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager 479-442-5555

Mississippi
Reviewed 1 week ago via mobile

This hotel is very pretty and clean. The rooms are spacious and the bed is quite comfortable. The only reason I will not stay here again is because the walls are paper thin. We could hear our neighbors on each side clearly. There was a young child on one side and we could hear the television on the other side....

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Helpful?
Thank Debbie A
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. I want to apologize on behalf of the noise issues that you experienced. It is to my concern that you will not be choosing to stay with us again and we are addressing the issues promptly. Please reach out to me directly if you...

Austin, United States
Reviewed 1 week ago

We came to Fayetteville for a concert at the university, and we were excited to try the Chancellor. Staff was excellent, and we were impressed by their service. We loved walking to the square and enjoyed Hugos and a several boutiques. Beds were a bit soft, pillows were "ok" but overall we had a comfortable, spacious room, with a nice...

Review collected in partnership with this hotel
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Helpful?
Thank sarahsC4141MN
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager 479-442-5555

Gainesville , FL, United States
Reviewed 1 week ago

Found the hotel to excellently located within walking distance of the downtown square and the staff to be friendly and very accommodating; The hotel itself was as advertised and very reasonably priced. Only caveat is to, if staying on the top floor, where the views are excellent, request a room away from an area where the hotel's climate control system...

Review collected in partnership with this hotel
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Helpful?
Thank Herbert E
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager 479-442-5555

Lewis Center, United States
Reviewed 1 week ago

Fayetteville AR is interesting and fun. There are many interesting boutique type stores around the square. The Chancellor Hotel has a very upscale lobby, a gym, and an indoor/outdoor pool. The rooms are spacious. The rooms, including the bathroom, was clean and the bedding fresh. The pillows were all too firm. There was not mixture of some soft and some...

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Helpful?
Thank Vicki L
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear guest, Thank you kindly for your feedback in regards to your recent stay. I am happy to hear that you enjoyed the hotel overall as well as Fayetteville. I hope we have the honor of hosting your stay next time you are in NWA. Thank you for choosing The Chancellor Hotel! Warmest Regards, Jessica McCoy Front Office Manager 479-442-5555

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
6494 Bistro
6494 Bistro
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Chancellor Hotel is the only full service hotel in downtown Fayetteville. Featuring 207 brand new, luxurious guest rooms and suites, a stunning lobby bar and restaurant, and exceptional meeting facilities. The Chancellor is the best choice for leisure or business travel. All rooms feature stunning contemporary decor, HDTV's with a full high definition channel line-up. The hotel has luxurious bed linens and bath amenities, and complimentary Wi-Fi Internet access throughout the hotel. Conveniently located to all destinations in Northwest Arkansas, The Chancellor Hotel is situated on the beautiful town square in Fayetteville, convenient to shopping and dining and a short walk to Dickson St, the heart of the entertainment district. The hotel is also just a short walk to the University of Arkansas, and we also offer complimentary shuttle service within a five mile radius and free shuttle service to all U of A football games. A state-of-the-art Fitness Center featuring LifeFitness equipment, fully equipped complimentary Business Center providing PC's and an iMac and an indoor/outdoor swimming pool add to your enjoyment. And during your stay, don't forget to sign up for your STASH Rewards, our hotel's loyalty program. Earn points for each stay that can be used at hundreds of unique hotels around the country. ... more   less 

Additional Information about The Chancellor Hotel

Address: 70 N East Ave, Fayetteville, AR 72701-6037 (Formerly Cosmopolitan Hotel)
Location: United States > Arkansas > Fayetteville
Price Range: $98 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chancellor Hotel 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Cosmopolitan Hotel Fayetteville
Hotel Style:
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
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Questions & Answers

Here's what travelers have asked, with answers from The Chancellor Hotel staff and other travelers.
2 questions
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Questions? Get answers from The Chancellor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Allow time to walk around the town because there are many interesting shops. There is a Farmers Market with many interesting vendors.”
vickil806, 1 week ago | Read review
“the balcony room was well worth it for a nice view”
FyneWyne, Feb 4, 2017 | Read review
“don't stay here”
chuckf806, Jan 14, 2017 | Read review
“My room 415 was great... It was quiet even though it overlooked the parking lot.”
Jenn14324, Jan 13, 2017 | Read review
“Ask for a room that overlooks the square!”
JessicaAshby, Dec 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question