Overall Horrible. Screaming people till 1a.m. inside the house and out. House is directly across a loud piano bar, and sits on top of another bar. Only 5 places to park, a piece of paper warns you not to park behind the Inn, but down the block at a burned down club as if that's somehow safer. House is O.K. small room, zero attendant, no breakfast. I left a day early because of the noise. Still charged me full price.
The room was clean and nice, dealing with Steven was awful. Firstly, my room code was sent to a random phone number, and then finding parking passes had me talking to the rudest person I’ve ever dealt with. If you only have 4 parking spaces and 10 rooms in your hotel, the math is simple, 6 people at random are going to need a parking pass for the overflow parking. If this to truly be contactless check-in, maybe just leave a pass in every room.
We stayed at Dickson Street Inn on Oct 13 -15, 2021 and were very disappointed in the property and especially the management. When checking in, the front desk manager (Stephen) was not forthcoming with information and followed us to the room to check out the buckled wood floor near the bathroom. It was dry and said only to be careful. This was a clue where we should have asked more questions. The following evening a water leak from the ceiling air-conditioning register started and leaked over the bathroom floor. Obviously, this was the cause of the buckled wood floor and the leak had not been stopped. The worse part is there was no one at the front desk and only a phone number given to contact the desk manager. I left an urgent message for someone to call me for instructions and work on stopping the leak. Also, I left an email to the hotel to urgently contact me. There was no-one at the front desk when we left at 8:30 AM the next morning. Now it is 24 hours after my request for help and I have still not received and email or call. The bottom line is the hotel is very poorly managed and I would definitely not recommend anyone stay at this hotel until the management problem is addressed. It is too bad because the location to the downtown area and the university is good. Looking at the conditions of the walls and decorations it is obvious nothing has been done for years!…
We were supposed to be travelling from the UK to the US on a 5 week road trip which is not going to be possible as currently the borders between the US and the UK are closed. I had one night booked at Dickson Street Inn and I have been trying to cancel the room for weeks. I have tried various methods of contacting them (email, via Vrbo, via their website) and have received no reply, despite trying numerous times. I was really keen on this Inn when I first booked it but not being able to cancel is now filling me with anxiety. I will have to try and telephone them I guess and work out the cheapest way to do this from the UK. I have no idea how a business expects to survive when they fail at the first form of communication. They have only ever tweeted once on Twitter and messages on Facebook are ever read! Don't book this Inn if you actually need communication back.…
My husband and I were coming to Fayetteville to visit our daughter. I knew we would be arriving late on a Friday night so I sent an email a few days beforehand to inform the owner and ask if a late arrival would be an issue. I had expected him to respond in some way and include check-in instructions, but I never received a reply. When we arrived at around 11:00pm and could not enter the property, my husband called the number listed on the website to ask for help. After a few minutes, he seemed flustered and handed the phone to me. After a moment it became very clear why. The man on the phone was the rudest individual I have ever encountered. Ever. Evidently my husband had a problem entering the gate code (in the pitch dark). The man on the phone said to me: “the gate code was recently changed and has worked fine for all the people before you so I don’t know what your problem is”. Then as I followed his very rude and condescending directions on how to enter the property and find the hidden key he said more than once “I am worried you are going to wake up all the guests because the two of you can’t figure out how to open a door.” The irony here is that there was a houseful of young people walking through the house and yelling at someone at the dining room table at this time in addition to loud music blaring from the attached bar. My asking questions about the location of the key was the least noisy thing happening there. Frankly, when I got off the phone after multiple additional snarky comments, I could not believe what had just happened. I have never been spoken to this way by anyone, much less someone who was supposed to be in the hospitality business. I could have overlooked the crappy night sleep we got due to the loud music and talking, but I didn’t want to spend another minute there. We woke up the next day and left. We didn’t even care we had paid $135 for Saturday night. We spent an additional $175 to move to the Hyatt for Saturday night where at least we felt welcomed and no one insinuated we were stupid when we arrived. We literally could have knocked on a stranger’s door at 11pm in Fayetteville and received a warmer reception than we did at the Dickson Street Inn. We will never go back. It’s a shame because the place is cute and is in a great location.…
Our first time in Arkansas. I booked Dickson Street Inn from website search. We love Inns and stay in them when we can. I can honestly say this was not what we have been accustom to. The room was nice bed comfy, coffee maker, hair dryer, iron and a board. We were really shocked when we came back to our room after the first day visiting with family. The room was not made up replenished the coffee for the coffee maker, shampoo, soap, toilet tissue. We were very disappointed. I give this Inn an iffy 3 stars. E. Majors. Utah
I was in Fayetteville on business and this was an excellent location - 5 minutes from the University and access to Dickson Street offerings. Steven and Bob were both personable and helpful and absolutely made the stay very pleasant! Additionally, it was very affordable. That said, it is a quaint and historic building. I generally like B&B's because each has an individual personality. However, in this case, as there was no room for a chair, I found the room a bit small. And unfortunately the bed was in need of replacement. If I were to stay here again I would book directly with the B&B (rather than an online site) so that I could figure out which room would be a fit for me.
I recommend this place as it is convenient to UArk and the accomadations are comfortable. The breakfast is decent, but basic. I would stay again. It is convenient to all that Dickson street has to offer. Rooms are small, but the beds are comfortable.
We booked a one night stay at this B&B for a last minute romantic get away and as soon as we walked into the door, we were overwhelmed with the Intoxicating aroma of freshly baked pumpkin bread. We were greeted by Bob who was equally as pleasant and inviting. The hospitality was beyond warm and friendly. Bob carried such a professional and courteous manner that we will never forget such a GREAT FIRST impression of this inn. The room carries an inexplicable historic charm and the location is perfect. The check out process with Steven was equally as smooth, as he also displayed a great charm and professionalism that goes right along with the ambiance of the inn. We will DEFINITELY be back!!!
We stayed in room 10 at the Dickson Street Inn - it's away from the street so less noisy. It's also a great size - more like a mini flat. The breakfast set us up well for our days exploring the fantastic Fayetteville area. The highlight of the place really was Bob. He was very unobtrusive but always did that little bit extra, which made our stay highly enjoyable.
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