This hotel has a good service-level. The Rooms are different: Very comfortabel, modern and with a bit exquisite atmospher and other room just functional, clean and good. It depends on what you book. Take the "Full-Pension"-offering. The Dinner is really exquisite in comparison to the price.
Stayed two nights on a wine tasting trip in early May 2018. Rooms are very nice and spacious; loved the modern (yet functional) layout and architecture. The Brunnenhaus is well buit - no noise at all at night so you get a good night sleep after a few wine tastings. The only minor thing: I wish they would have proper shower gel and shampoo instead of those small plastic bag ones that are very hard to open. Breakfast: great choice both in terms of quality and quantity. Restaurant: had a drink one evening in their lower terrace next to the river: ok, though with very limited selection but still of good quality. The second evening, had a night cup on their restaurant terrace: great wine list and - as always - very friendly and efficient service.
The room we had was number 209, a double with a small window from which you could see the castle ruin and the church, almost across the road. Roomsize is reasonable with17m2 + 3m2 bathroom. Furniture bland, but with safe and wifi. mattress is good and floor with pasted synthetic felt-like thin carpet. The church clocks rings from 08:00 till 20:00, so it allows good sleeping. But at 08:00 they go banging a full melody. Bus tours with senior citizens attend this hotel. Dinner in the restaurant is of good quality and the wine is only double the shop price. Ample breakfast in the busy garden restaurant. When we asked for the option of luggage transfer, they were unsure and expensive.
Everything was great. To make this a perfect hotel the addition of tea and coffee making facilitates in the rooms would do it. Hotel is clean, comfortable and food is good. Staff very helpful and friendly. Location is good for touring
Have stayed here a few times before and once again the accommodation was the usual high standard. Service was slow in the restaurant during the evening however this was more than made up for by the service we received when eating outside in the beer garden even though we were a table of 9. We were disappointed not to receive a jar of jam when we checked out as it always serves as a reminder of a great place. Maybe next time we'll get 2........
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