1886 Crescent Hotel & Spa

1886 Crescent Hotel & Spa

Traveler (2319)
flat vs satin paint; can't decide which one?
Room & Suite (631)
1886 Steakhouse at the 1886 Crescent Hotel & Spa
Dining (78)
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About

4.0
#10 of 35 hotels in Eureka Springs
Location
4.6
Cleanliness
4.2
Service
4.3
Value
3.8
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Perched high above the Victorian village of Eureka Springs, Arkansas - recognized by the National Trust for Historic Preservation as one of America's Dozen Distinctive Destinations - is the 1886 Crescent Hotel & Spa, a palatial structure and landmark hotel known widely as the "symbol of hospitality" for the State of Arkansas and Ozark Mountain region. An Icon for Eureka Springs lodging, the full-service Crescent Hotel features 72 rooms with upscale suites and 4 luxury cottages. Guests enjoy the hot tub, swimming pool, New Moon Spa & Salon, Crystal Dining Room, SkyBar Gourmet Pizzeria, concierge and bellman service and 15 acres of manicured gardens with hiking, biking and walking trails that loop through the city and pass the city Dog Park, Skate Park and City Playground. The Crescent also hosts year round Weddings, Nightly Ghost Tours and daily Resort Activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Hiking
Entertainment staff
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Rooftop terrace
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
ATM on site
24-hour front desk
Room features
Air conditioning
Private balcony
Room service
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Spanish

Location

75 Prospect Ave, Eureka Springs, AR 72632-3021
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
Northwest Arkansas Regional Airport
32.8 mi
See all flights
Branson Airport
31.1 mi
See all flights
4.0
4.0 of 5 bubbles3,815 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The 1886 Crescent Hotel & Spa's historic charm captivates many guests, while the staff's friendly demeanor often leaves a positive impression, notwithstanding occasional service hiccups. However, the value proposition is a point of contention among travelers, with some voicing dissatisfaction over the cost relative to room quality and extra fees. While the hotel's amenities, such as the spa and shuttle service, are typically met with approval, there are calls for room updates. The location is frequently lauded for striking a balance between serenity and easy access to downtown, and despite some cleanliness concerns, many guests find the grounds beautiful.
Location
Convenient
Atmosphere
Nostalgic
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Well-appointed

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3,815Reviews15Q+A100Room tips
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Detailed Reviews
annexplorer71 wrote a review Sep 2020
Brighton, Illinois271 contributions95 helpful votes
3.0 of 5 bubbles
The history of this hotel is fascinating. The upgraded my room to a "haunted room" (no ghostly activity experienced and room was not creepy at all--just old and slanted). Bring your own hair dryer if you use one because one is not provided. Baseboards in the room and bathroom were filthy along with the tub that definitely needs resurfaced. Light bulbs were out in the bathroom. Remote did not work for the fireplaced. Charged me more at check-in than what my email showed (apparently the email they sent me did not include taxes, etc.). The shuttle van into the downtown shopping area was great and very convenient as there is almost no parking available downtown. the shuttle van driver was really nice. We walked back but keep in mind that the hill is extremely steep. There are also walking trails down to a dog park and other areas (my husband was unable to walk them). There are a lot of activities available such as ax throwing ($5), smores, horseshoes, Bocce Ball, cornhole, chair swings, pool (not heated), and a hot tub (did not use). They also have a spa that is in the basement near the laundry and morgue. The ghost tour was informative but not scary. The breakfast in the Crystal dining room was excellent and very reasonably priced.
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Review collected in partnership with this hotel
Date of stay: September 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katie Peterson, Guest Services / Front Office at 1886 Crescent Hotel & Spa
Responded Sep 30, 2020
Thank you so much for taking the time to share about your experience at the Crescent Hotel! I'm glad to hear you enjoyed the shuttle, daily activities, and breakfast in the Crystal Dining Room. I will share your feedback with our maintenance team to take care of that room. There should be a hairdryer provided in every room, so we will have that replaced. Thank you for your review and we are looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MartyParty4 wrote a review Aug 2020
Houston, Texas1,770 contribution217 helpful votes
+1
5.0 of 5 bubbles
If you are looking for a modern hotel, look elsewhere. If you are wanting a unique and historical updated accommodation, this is your place! It’s also pet friendly and we enjoyed 3 nights here with our small dog who enjoyed looking out the window at all the guests entering the lobby. We had two large rooms on the first floor as we were visiting with our older teenage daughters. Since we were here during Covid, social distancing, mask wearing and hand sanitizer was all available. We enjoyed the delicious breakfasts and lunch at the pizza place upstairs. The views are amazing! We also visited the spa which was really nice and practiced Covid regulations. Our only dislike was the creaky/noisy bed we had in Room 110. After the first night there with not much sleep, we mentioned it to the front desk staff who were very responsive and were going to take care of it before the next guests arrived. They also gave us a discount for the trouble which we weren’t looking for just trying to make them aware of the area to address for future guests. The front young doorman, Matthew, was always pleasant and eager to give us tips for places to visit on our stay. We also enjoyed a ghost tour. If interested sign up early. You can learn a bit about the history of the hotel too. S’mores were a nice treat on our first evening there.
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
JGW20202020 wrote a review Jul 2020
1 contribution
5.0 of 5 bubbles
The Crescent Hotel is a beautiful historic hotel that sits atop one of the highest points in Eureka Springs which offers spectacular views. Our room had a comfortable king bed, a sitting area for coffee and drinks as well as a jacuzzi tub in the center of the room to unwind in while taking in the greenery through the abundant windows. The $25 breakfast vouchers were a huge bonus, as the breakfast was excellent both times that we tried it. The strawberry-garnished French toast, farmer’s breakfast and spicy bloody marys are all necessities! We loved the evening ghost tour of the hotel, which was about an hour long and included some interesting history for those not enthralled with paranormal stories. You can conveniently reserve that tour when book your room.
The swimming pool, game area and hillside swings are a great way to enjoy the gardens and greenery of the Crescent Hotel grounds. If you are hesitant due to virus fears, I can say that the entire facility has excellent infection control standards, as I work in the medical field and I have extensive experience with the proper protocols. Another huge bonus in staying here is that hotel parking is included and abundant, which you will quickly find to be a rare commodity in Eureka Springs. That said, there is also a complimentary shuttle to get you and your loved ones to the many shops, coffee houses, and restaurants, because although the main strip is within walking distance or a very short drive, the streets are narrow, very vertical and the walkways often have long, steep staircases which are not everyone’s cup of tea.
There is plenty to do for adults and children in and around the town so you can take your whole family and enjoy this wonderful Ozark mountain gem. It will do wonders for your mental health during these stressful times, and you’ll also be helping to support the locals who make their livings providing this charming getaway for the rest of us.
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Review collected in partnership with this hotel
Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lynn W wrote a review Oct 2020
55 contributions13 helpful votes
2.0 of 5 bubbles
We stayed here 10/02/2020 with two other couples to attend the ghost tour. During reservation, the booking agent talked me into upgrading to a “much nicer room with phenomenal views” for $80/night more. Upon arrival, check in was quick, easy abs friendly even though the hotel was very busy. Upon entering our room, we were soooo disappointed with our second floor, view of the parking lot room. We immediately went to the sky bar for a drink, where the young lady monitoring the entrance door/number of guests inside met us with what appeared to be bewilderment that we approached her. We had to initiate conversation and ask the protocol of entering. We walked the grounds and finished our first drink and went up for a second. We had our empty glasses in hand and this time she met us with “you can’t leave the premises with alcoholic drinks.” I responded with “Never intended to.” Obviously, we had already been there once, why would she think we had plans to leave this time? I then asked if we were not supposed to return our glasses and she replied not yet always make their way back. Ok. The ghost tour was uneventful and we had great service the rest of the evening with the exception of one shuttle driver. At breakfast the next morning, I told them we had reservations for 6 and you’d think I told her I had a party of 150. They acted very put out by the party of 6 but did eventually accommodate us. Upon leaving on the third, I discovered I left a white king size, Ralph Lauren plush blanket behind. I called the motel at noon and was told the room had already been cleaned and the blanket had been scooped up with the laundry (understandable as it is white) but was located. I asked if it could he mailed to me at my expense as I was already an hour and a half away. I was told I would be contacted the following day for arrangements. I didn’t hear anything back so on 10/07 I called back and spoke to the concierge who stated he had already mailed it and I should be receiving it any day. Long story short and several days/calls later I ask to speak to a manager. On 10/16, I was put in touch with manager John who admitted the blanket was still there. He told me he personally would mail it that day. I received it on 10/18, crumpled and filthy, but I was so happy to have it back and after two bleach washes it is clean again so I’m happy. Final conclusion: I will not stay again, I paid $389/night pre-tax and fees for my room which included breakfast. Another group of friends of mine were in town and they stayed at The New Orleans hotel for a fraction of what I paid and they’re room was adorable.
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Date of stay: October 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy B wrote a review Nov 2020
Frisco, Texas26 contributions21 helpful votes
2.0 of 5 bubbles
My wife and I stayed for two nights as part of a larger group. Check in staff were great as were the rest of the team but the condition of the room was very disappointing; the room was filthy, layers of accumulated dust on the ceiling fan, very low water pressure in the shower, window blinds broken, towel rail had fallen off the wall, tiles missing from bathroom floor, theadbare carpets.............the list goes on. We were also advised that no daily service would be provided however we could order fresh towels should we need them. We were charged an average of $370 per night for a shabby run down hotel that rides on the fact that it is "historic" Well maybe it is but that does not justify poor maintenance and lack of daily service.
I would not recommend this hotel at all
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Date of stay: October 2020
1.0 of 5 bubblesRooms
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kmmska wrote a review Jun 2020
McKinney, Texas31 contributions51 helpful votes
2.0 of 5 bubbles
The room we stayed in needs work. There is a difference between historical and run down. This is run down. Furniture is dinged and damaged. Ceiling has areas falling in where they clearly have water issues. We had water coming in our bathroom through the light and it took three times telling them and I'm not sure it was ever fixed. We ended up not showering 2 days because we didn't want dirty water dripping on us. Bathroom tile is also dirty and needs a good cleaning. When it got hot in the afternoon the AC unit wasn't cooling the room well. Staff at the front desk was a mix. Some nice some just acted like they could care less. We had a good waitress one morning at breakfast and the Pizza place was ok, the view was great. We didn't go for "ghosts". If you really want to stay do one day. Then stay somewhere else much cheaper the rest of the trip. For the price this is not worth it. Lots of potential to make this great.
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Date of stay: June 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nbaratta1099 wrote a review Jul 2020
1 contribution2 helpful votes
1.0 of 5 bubbles
I purchase the hillside cottage for the sole purpose of using a private hot tub for me and my guests upon arrival the room was dusty the floor looked like someone had dragged a knife and scratched it all around and more importantly the hot tub was cold. When I called the front desk they said they would send a bellman out to look at it who when he got there just stuck his hand in the water and said it felt cold. (Well I didn’t call the desk to say it was too hot) I then called again and they said they would not be able to help me as their technicians have already left for the day. Every hotel I have ever been too keep important staff on 24 hour rotation for guest needs. I guess the crescent doesn’t value guests the way others do I then was told I would receive complimentary breakfast and a 25% discount applies which equaled to $58 AT THE TIME of checkout which they came through on the breakfast. Now here is my biggest issue. At the time of check out I was told to put my card back in the machine so they could issue the credit I did that and was printed a reciept showing the credit had been refunded back and on my drive home I decided to check my account and to my surprise no credit back I then called and they said oh well it’s gonna take yo to a week. Now as to why I was not told that at that time was beyond me. I waited a couple days still no refund and on July first it posted to my account the credit and hours after it posted I was still charged the full $249 from my account instead of a charge of 191 which should have been deducted therefore making the credit completely useless because it was still taken the full amount anyways I also have documention and proof for all of this I would like a call from the hotel manager to have this resolved I have been a loyal guest for numerous occasions at your hotel and this is unexpected and unacceptable.
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Review collected in partnership with this hotel
Date of stay: June 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Haleigh P wrote a review Oct 2020
8 contributions1 helpful vote
+1
5.0 of 5 bubbles
1886 Crescent Hotel & Spa: Staying at the Crescent Hotel is like being in a completely different world; like living a part of history! The location is gorgeous and so peaceful. Just walking around the hotel, inside and out, has you feeling like an elite socialite straight from the early 1900s. The haunted aspect of hotel is a huge bonus, the Crescent is a must whether you’re looking for ghosts or not! Just be prepared for paranormal experiences if you’re staying there, especially in the more haunted rooms and areas as we were NOT disappointed! Losing sleep to Michael’s shenanigans in room 218 was worth it and we got more than we bargained for in 502, the northern penthouse!
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Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed D wrote a review Jun 2020
United States12 contributions13 helpful votes
2.0 of 5 bubbles
I understand this is a historic hotel and some vintage look has to be preserved to maintain that historical aura. However, this does not excuse or explain the general state of dilapidation the hotel is in. The hotel is run down, poorly maintained, and just not comfortable to sleep in or be in generally. For instance, we had to labor in order to turn the only light high up on the ceiling fan. Literally had to put my toddler on top of my shoulder and ask him to pull down the little string on the ceiling fan. Similarly, the shower is run down and barely drains. We did not take a proper shower until we got back home. One of the most irritating things was that the hotel, as expensive as it is, does not provide complimentary water. You have to buy it from the vending machine downstairs (a small Dasani bottle cost $2), So we had to drive to the local grocery store and buy a whole pack of Dasani bottles for $4. We have traveled around the world and we have never ever had to buy water at the hotel. Hotel was generally dirty, smelly, musty, and the window AC unit was just loud (there is no central AC). Curtains were ripped, closet had no light, and one tiny dimly-lit light in the room outside the ceiling fan.
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith31555 wrote a review Aug 2020
48 contributions56 helpful votes
2.0 of 5 bubbles
I think I’ve seen it all , since we are both world travelers for the past 30 yrs., or at least I thought I had till I stayed here !
Drive up is lovely . Immediately noticed sad , faded, unswept ( even dried chewing gum all over entrance) , and had an ominous feeling . Lobby was quaint, as were rooms . Receptionist while not being unfriendly, was certainly not welcoming or helpful, which is never good in a privately owned hotel , since it’s obvious they ,along with the rest of the staff have little or no serious customer handling / social skills training ( unlike major chains where such training is a priority). Was confirmed later on when after requesting an outside table in the bar, and waiting over an hour were told by the young host , “tough luck” as he put it, and when we said we would just eat inside, marches off into the bar and actually threw 2 menus on the table and walked off! Unbelievable!!! How can the hotel employ these kids and not train them ??.
Think that finished us. We cancelled breakfast AND spa treatments, and after spending the night in such a seedy room( albeit the king bed was clean and comfortable )with a bathroom the size of an apartment closet ( soap dispenser having been pulled off wall and left on side of tub , leaving broken tiles to be seen ) decided to remember never to come here again and certain NOT recommend it
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megbell122 asked a question Oct 2021
Royal Oak, Michigan1 contribution
Is there a working elevator?
Answer from Charles G
Shreveport, Louisiana161 contributions88 helpful votes
Yes, although the week we were there it was “down” briefly one day.
Chuck W asked a question May 2021
Juneau, Wisconsin
What is your pet policy?
Answer from Pam C
Benton, Arkansas231 contributions124 helpful votes
For sure! Breakfast is amazing.... go for it, you won’t regret it.
Adam D wrote a tip Jun 3
12 contributions
5.0 of 5 bubbles
"The shuttle service was timely and friendly. We walked home at night. Aside from the increase in elevation, the walk home at night was great"
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Jeff L wrote a tip Jun 1
1 contribution
5.0 of 5 bubbles
"If you enjoy the character of historic hotels this is a great place to stay."
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Michelle M wrote a tip Jun 1
Ardmore, Oklahoma2 contributions
5.0 of 5 bubbles
"Even if they are full and there isn’t a room to stay you can still come enjoy the ghost tour, spa, pizza and sky bar. "
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hannahbugsmom wrote a tip May 2024
Kansas City, MO3 contributions3 helpful votes
5.0 of 5 bubbles
"The ghost tour is a must!"
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Rob M wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"The Frisco area is great fun. Walk to town using the Frisco exit and decend the stairs. The back way is easier than walking Howell St."
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PRICE RANGE
$196 - $278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
1886 crescent hotel eureka springs, 1886 crescent hotel and spa, crescent hotel eureka springs arkansas, 1886 crescent eureka springs, crescent hotel spa eureka springs, crescent eureka springs
LOCATION
United StatesArkansasEureka Springs
NUMBER OF ROOMS
76
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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1886 CRESCENT HOTEL & SPA $160 ($̶2̶4̶2̶) - Updated 2024

Frequently Asked Questions about 1886 Crescent Hotel & Spa
Which popular attractions are close to 1886 Crescent Hotel & Spa?
Nearby attractions include St. Elizabeth's Catholic Church (0.03 miles), Lake Leatherwood (0.2 miles), and Quicksilver Gallery (0.3 miles).
What are some of the property amenities at 1886 Crescent Hotel & Spa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at 1886 Crescent Hotel & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at 1886 Crescent Hotel & Spa?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at 1886 Crescent Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to 1886 Crescent Hotel & Spa?
Conveniently located restaurants include Skybar Gourmet Pizza, Brews, and Ice Cream Delights.
Are there opportunities to exercise at 1886 Crescent Hotel & Spa?
Yes, guests have access to a pool and a sauna during their stay.
Is 1886 Crescent Hotel & Spa located near the city center?
Yes, it is 0.5 miles away from the center of Eureka Springs.
Are pets allowed at 1886 Crescent Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does 1886 Crescent Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at 1886 Crescent Hotel & Spa?
The staff speaks multiple languages, including English and Spanish.
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