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Grand Central Hotel

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Grand Central Hotel
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123 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Reviewed 1 week ago via mobile

It was bad all around! Horrible room, Horrible customer service from man at front desk. Just because it's Victorian style doesn't mean you don't have to update the rooms since the 80s. My husband and I purchased two nights stay at this hotel and we ended up leaving after the first night , without a refund or the $40 in...

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Helpful?
Thank Elisabeth E
Dustin D, Manager at Grand Central Hotel, responded to this review

Thank you for your feedback. We understand that your half priced package wasn't up to your expectations. We are a unique property that most people love. We would also like to thank you for the negative review on google. We strive to do our best and will continue to do so. Thank you. Dustin - Manager

Bruch b Wittlich, Germany
Reviewed January 22, 2017

Hoping to enjoy a couple of days to get away and relax. It didn't happen here & I can confirm we won't be here again. On Friday night (Saturday morning) a handful of folks felt compelled to continue their partying on the deck one story below. And, at 3 am the couple in the room next decided to start gymnastics....

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Thank rogeranja
Denver, Colorado
Reviewed January 6, 2017

A Grand old building that has 70's style renovations (popcorn ceilings?). My toilet didnt work, had to wait for desk clerk to fix before I could properly check in. The TV seemed tiny. The bartender/waiter was very friendly & helpful, but was the only pleasant part of my stay. The bed was not very comfortable and the headboard was broke...

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Thank maddiem113
Reviewed December 17, 2016 via mobile

This review is for the hotel only, we did not eat in the dining room. We chose this hotel because it's pet friendly otherwise we would have stayed at the New Orleans. Its in a good location, the room was comfortable, kitchenette was nice that's about all it has going for it. The decor is dated, the bedding needs to...

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Thank Beachthang
Eureka Springs, Arkansas
Reviewed October 18, 2016

This place has period décor from early 1900's and the service is very good. The piano player adds a feeling you are stepping back in time. Thursday's are for locals but all are welcome. If you are not a local, just step in and play the part. you will enjoy.

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1Thank TwoWesties4648
Houston, Texas
Reviewed October 17, 2016 via mobile

We stumbled on the hotel. We hadThe pleasure having Mark as our waiter. He was wonderful. Sunday night Is prime rib night. It is amazing. Everything about dinner was perfect. Staff. Food. Appearance of the hotel and restaurant. Great spot!! Ask for Mark and have a martini! Cheers!

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Helpful?
Thank Kat5409
Russellville, Arkansas
Reviewed September 14, 2016

This place is very cool. It it dated but it is also period appropriate so that is definitely not a con. It has a restaurant and small bar downstairs. The staff was nice and helpful and the room was very clean. I would recommend this place to anyone. The only true con, parking is limited.

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1Thank Aheuy
Springfield, Missouri
Reviewed September 14, 2016

As far as I am concerned...this is the best location to stay. The restaurant is amazing and romantic. Piano player in the evenings in the lobby. If you want faster more lively action...Eurika Live is right next door. The BEST dance club in town. Always a blast!

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Thank deborah f
Quitman
Reviewed September 7, 2016 via mobile

This is about the only place we stay when we are in Eureka. Great location and the owners and staff are nice and friendly. Great ambiance. If you pack a lot, try to stay on the second floor as they do not have an elevator. It is a quaint hotel with limited rooms.

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2Thank Srfranks55
Huntsville, Alabama
Reviewed August 24, 2016

We were pleasantly surprised when we were shown our room for a two night stay. Lovely antique decor and very roomy suite included a small kitchenette. Wonderful restaurant located on ground level where we had a delicious dinner. Located on side street, but close to "downtown" shops and businesses. Only drawback--there is no elevator in this historic building. Rooms are...

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1Thank Janie K
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Meeting Rooms
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Central Hotel is located in the heart of historic downtown within easy walking distance to shops, galleries and restaurants. The award winning Grand Taverne Restaurant is located on the lobby level. Onsite parking. Free WIFI. ... more   less 

Additional Information about Grand Central Hotel

Address: 37 North Main Street, Eureka Springs, AR
Location: United States > Arkansas > Eureka Springs
Price Range: $160 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Central Hotel 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Grand Central Eureka Springs
Hotel Style:
#13 Romantic Hotel in Eureka Springs
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Questions & Answers

Here's what travelers have asked, with answers from Grand Central Hotel staff and other travelers.
1 question
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Kansas City, Missouri
over a year ago

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Questions? Get answers from Grand Central Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Second floor....206....very roomy”
 of 5 bubbles 41janiek, Aug 24, 2016 | Read review
“No elevator, try for second floor. Also street view would be more interesting than parking lot view on back of hotel.”
 of 5 bubbles robbiem304, Jul 31, 2016 | Read review
“room 203 had the only door that opened directly out on to the balcony :)”
 of 5 bubbles osulighthouse, Jun 5, 2016 | Read review
“No elevator, get 2nd floor room.”
 of 5 bubbles jonr350, May 18, 2016 | Read review
“bring a dog biscuit”
 of 5 bubbles 786stanleyh, Feb 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question