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The New Orleans Hotel & Spa

Certificate of Excellence
63 Spring St., Eureka Springs, AR 72632
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The New Orleans Hotel & Spa
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188 Reviews from our TripAdvisor Community

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Farmington, Missouri
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 4, 2016

Our original hotel suffered some water damage and they re-booked us in the New Orleans Hotel. Nice place. Nice people working there, especially Lee who took care of our front desk obligations. Room was nicely redone and while we could throw some stones at some of the details in the room, like outlet locations and the like, overall it was... More 

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Thank Johnny D
Saint Louis, Missouri
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 10, 2015

This is my third stay at this hotel. The location is perfect if you like to walk and shop without needing your car. It's located in the heart of downtown Eureka Springs. The rooms are spacious. The bed was comfortable, there was an easy chair and free wi-fi. The downside - no elevator. Our room was on the second floor... More 

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Thank Karie960
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 10, 2015

My sister and I stayed at The New Orleans in Eureka Springs on December 4 and 5 to celebrate our birthdays. We have been going to Eureka Springs for many years but had not stayed at The New Orleans. We were delighted with the hotel. The staff did everything possible to make our visit enjoyable. The TV in our room... More 

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Thank Huntsville
Nashville
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 9, 2015

This hotel is in a perfect location, has parking, and has lovely large rooms. The staff is helpful if one asks for help, the front desk clerk even offering to help my husband carry clothes upstairs. My favorite part is that it has been a very quiet stay. Of course, I understand it is off season, but there are other... More 

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1 Thank HappyTraveler001
Fort Worth, Texas
Level Contributor
355 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed November 30, 2015 via mobile

My wife and I stumbled upon this one blustery winter day. We negotiated a wonderful cash on the barrelhead rate and had a a grand time!! Lee, the most gracious clerk, offered to park our car, unload our baggage and deliver it up to our room all while checking us in with a most gracious manner!! The room, #113, was... More 

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Thank michael m
Louisiana
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 2, 2015

A nice hotel located in business district and the heart of ES. Stayed here 2 days, Friday & Saturday, October 30 and 31. Was surprisingly pleased with everything about the hotel. The hotel continues to hold onto it's character of the 1800's of which I enjoy knowing it is a survivor. Hotel staff was very friendly and charming. We had... More 

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1 Thank vette1956
White Hall, Arkansas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 26, 2015

This place was amazing!! The staff were all very friendly and accommodating. We've been to Eureka numerous times but this was the first time staying in the Historic District and we loved it! They parked our car for us on Friday and we didn't need it again until Sunday to leave. Plenty of Restaurants, Bars and Shopping within walking distance... More 

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Thank asreed1975
Clinton, Oklahoma
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 4, 2015

When I arrived at the New Orleans Hotel and Spa and was taken to my room I was thrilled with the cleanliness and it was fresh and odorless. It was spacious with a great view and was a relaxing atmosphere. I enjoyed taking wonderful a warm relaxing bath in the whirlpool tub! A wonderful wonderful Terry cloth robe to put... More 

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Thank missechols
Reading, PA
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 4, 2015 via mobile

Visited Eureka Springs and Arkansas for the first time a few weeks ago, and chose the New Orleans at the suggestion of local friends. What a treat! It was like stepping back in time. The room (I think it was 107), was clean, comfortable in every way, and very large. We were so busy with everything there is to see... More 

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Thank Berks1970
Mayflower, Arkansas
Level Contributor
56 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed September 11, 2015 via mobile

We visit Eureka Springs at least once a year, and have for the last 21 years. This is the first time we stayed at The New Orleans Hotel. Big mistake! We had to park in the street to unload all of our luggage on our own. Then we had to carry it by hand up 3 flights of stairs. Lee,... More 

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2 Thank Jrenay72
Keith J, General Manager at The New Orleans Hotel & Spa, responded to this review

We are sorry that the reviewer didn't enjoy her recent stay at the New Orleans Hotel. She was right that the room is dated (we prefer to call it quaint) - it is one of only 2 rooms that remains for smoking and has not been fully refurbished. We are reluctant to rent smoking rooms to non-smokers, and at the... More 

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