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Hotel Refugi dels Isards

3.5 of 5
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Carrer Bernat III 6, Pas de la Casa AD200, Andorra
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1 room 1 adult
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Hotel Refugi dels Isards
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46 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed December 11, 2015

Stayed here Feb 2015. Had a great time. The staff were amazing, couldn't be more helpful. The rooms were clean. The room was small but enough. The food was plentiful and tasty. Couldn't recommend it more highly.Great base for a ski holiday.

Helpful?
Thank John H
Bochum
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed January 9, 2015

This Hotel is a fantastic place to explore this region of the Pyrenees for a few days, in case of bad weather, shoppping is easily possible because its location close to the center. The rooms are relative small but clean and with all the usual comodities/facilities referred to the hotel´s standard. What we liked especially was the panoramic view from... More 

Helpful?
Thank Achimz
Ireland
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 8, 2015

Our family party stayed in this hotel , half board, in January 2015. Check in was fast & efficient and the reception staff (particularly Daniella) could not have been more helpful. Our 3 bed room was small but adequate for a budget break. Food was very good with a comprehensive buffet.

Helpful?
Thank skimumIreland
Dublin, Ireland
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed March 16, 2013

Where do I start? Terrible attitude by reception staff. Rude, impatient and uninformative. Then there's the rooms. Dirty ashtrays in my room when I arrived. As in full ashtrays. Room smelled terrible. Can;t open windows even a crack. Radiators were locked on high. This might sound like a ridiculous complaint but when the room smells, it's already overheated and you... More 

Helpful?
Thank Sarah K

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1 review
1 of 5 stars Reviewed March 12, 2013

First of all, as soon as we arrived to the hotel the rooms weren't allocated, so we had to wait 1h to solve this. Second, the race for food. If you are thinking of staying in this hotel make sure you arrive to dinner 30min before time, otherwise... no food or a selection of chicken nuggets will be provided. Third,... More 

Helpful?
Thank Bruno S
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 11, 2013 via mobile

Beside the fact that the food is awful, it is almost impossible to find food in the restaurant if you get it there 40 minutes after the opening. The rooms are ok, but sometimes there was no towels and the cleaning, lets call it so, is terrible. The staff is nice, but without means to work. No 3star hotel at... More 

Helpful?
2 Thank Joao S
Truro, United Kingdom
1 review
1 of 5 stars Reviewed January 16, 2013

There was only about 12 people staying in the hotel and we was all put together so at night it was very noisy, children running up and down the corridor and people moving furniture! The food was really bad, mainly fried food and a bit of salad and nothing special for the few of us, on the final night we... More 

Helpful?
Thank jon s
Madrid, Spain
Level Contributor
52 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed December 12, 2010

We only stayed one night in this hotel on our way to France. The hotel is basic and it was occupied by very noisy groups of people that made our stay unbearable. Sleeping was impossible with bunchs of people shouting all night. Food was bad.

Helpful?
Thank MadridWorldTraveller
London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 3, 2008

Refugi dels Isards is situated at the bottom of Pas near the old French border. At first glance it looks much like almost all of the hotels in the Grandvalira ski area in that it is mostly situated above a shop with a small ground floor presence. On entering the hotel we were greeted by a friendly reception team who... More 

Helpful?
Thank Chris G
yorkshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 19, 2008

My family and I stayed at the Isards Hotel February 2008 while on a skiing trip. We booked a family room that sleeps 4. The previous reviews we had read caused us some concerns which proved to be totally unjustified. The hotel was warm, very friendly and comfortable and catered for all our basic needs. The food was above average... More 

Helpful?
1 Thank monty1Yorkshire
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