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Hotel Refugi dels Isards

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50 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Liverpool, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

OMG where do I start. We booked this as a last minuite holiday. We got a really good deal and didn't pay much, so we weren't expecting much. We knew it wasn't a fancy hotel. But OMG.... Our room was like a prison cell. The bed was like one of those camp beds, really uncomfortable, cold concrete floors, dirty bathroom.... More 

Helpful?
Thank loopylm
1 review
4 of 5 stars Reviewed December 11, 2015

Stayed here Feb 2015. Had a great time. The staff were amazing, couldn't be more helpful. The rooms were clean. The room was small but enough. The food was plentiful and tasty. Couldn't recommend it more highly.Great base for a ski holiday.

Helpful?
Thank John H
Bochum
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed January 9, 2015

This Hotel is a fantastic place to explore this region of the Pyrenees for a few days, in case of bad weather, shoppping is easily possible because its location close to the center. The rooms are relative small but clean and with all the usual comodities/facilities referred to the hotel´s standard. What we liked especially was the panoramic view from... More 

Helpful?
Thank Achimz
Ireland
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 8, 2015

Our family party stayed in this hotel , half board, in January 2015. Check in was fast & efficient and the reception staff (particularly Daniella) could not have been more helpful. Our 3 bed room was small but adequate for a budget break. Food was very good with a comprehensive buffet.

Helpful?
Thank skimumIreland
Dublin, Ireland
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed March 16, 2013

Where do I start? Terrible attitude by reception staff. Rude, impatient and uninformative. Then there's the rooms. Dirty ashtrays in my room when I arrived. As in full ashtrays. Room smelled terrible. Can;t open windows even a crack. Radiators were locked on high. This might sound like a ridiculous complaint but when the room smells, it's already overheated and you... More 

Helpful?
Thank Sarah K

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London, United Kingdom
1 review
1 of 5 stars Reviewed March 12, 2013

First of all, as soon as we arrived to the hotel the rooms weren't allocated, so we had to wait 1h to solve this. Second, the race for food. If you are thinking of staying in this hotel make sure you arrive to dinner 30min before time, otherwise... no food or a selection of chicken nuggets will be provided. Third,... More 

Helpful?
Thank Bruno S
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 11, 2013 via mobile

Beside the fact that the food is awful, it is almost impossible to find food in the restaurant if you get it there 40 minutes after the opening. The rooms are ok, but sometimes there was no towels and the cleaning, lets call it so, is terrible. The staff is nice, but without means to work. No 3star hotel at... More 

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2 Thank Joao S
Truro, United Kingdom
1 review
1 of 5 stars Reviewed January 16, 2013

There was only about 12 people staying in the hotel and we was all put together so at night it was very noisy, children running up and down the corridor and people moving furniture! The food was really bad, mainly fried food and a bit of salad and nothing special for the few of us, on the final night we... More 

Helpful?
Thank jon s
Madrid, Spain
Level Contributor
59 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed December 12, 2010

We only stayed one night in this hotel on our way to France. The hotel is basic and it was occupied by very noisy groups of people that made our stay unbearable. Sleeping was impossible with bunchs of people shouting all night. Food was bad.

Helpful?
Thank MadridWorldTraveller
London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 3, 2008

Refugi dels Isards is situated at the bottom of Pas near the old French border. At first glance it looks much like almost all of the hotels in the Grandvalira ski area in that it is mostly situated above a shop with a small ground floor presence. On entering the hotel we were greeted by a friendly reception team who... More 

Helpful?
Thank Chris G
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
SITUATION: The Hotel is located in the village of Pas de la Casa next to the former French customs and at just 250 meters from the sky slopes and at 50 meters from the Sport Center with indoor swimming pool, gym, Sauna and closed parking. ROOMS: The hotel was partially renovated in summer 2006. It has 48 rooms all of them equipped with complete bathroom (shower or tub), direct telephone, Satellite TV and safety box FACILITIES AND SERVICES: The Hotel completes its facilities with buffet restaurant (drinks not included), disco-pub with games room, wifi free zone, internet point, free ski lockers, laundry service, sauna and massages service.Pets are ALLOWED. ... more   less 

Additional Information about Hotel Refugi dels Isards

Address: 6 Carrer Bernat III, Pas de la Casa AD200, Andorra
Location: Andorra > Encamp Parish > Pas de la Casa
Price Range: $79 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Refugi dels Isards 3*
Number of rooms: 49
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