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Candlewood Suites Conway

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Candlewood Suites Conway
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76 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Fort Smith, Arkansas
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The staff was very nice, helped out and answered all questions enjoyed myself and will recommend this hotel to others. The rooms were spacious and clean, cupboard was well stocked and rooms were quite. The women at the front desk were polite and patient with the crew. They would clean the rooms upon request anytime we asked.

Helpful?
Thank tfree23
United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is well above par! I stay in a hotel 280+ days/year and stay in a lot of hotels. This one is great! Great front desk service, nice rooms, nice people. I have enjoyed my stay and look forward to my next stay in Conway with Candlewood and it's great staff!

Helpful?
Thank John D
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

One of the few chain Motel that offers full kitchen, that my wife being a Type 1 diabetic needed. All the staff was very friendly and the front desk workers always had nice thing to say every day when we was coming and going. Only problem was the kitchen was never mopped, just vacuum.

Helpful?
Thank Robert L
Kansas City, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped on our way to the Gulf after a long day of work and afternoon/evening of driving. This hotel was reasonably priced, very clean, friendly staff, and safe. I made reservations thev night of our stay. Only complaint it's located with aboutv four other hotels in the same parking lot and not very easily accessible if you don't know... More 

Review collected in partnership with this hotel

Helpful?
Thank Brandi C
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

Thank you for taking the time to leave a detailed review of your experience with us. We are pleased to hear that your experience was mostly positive; however, we apologize for the difficulty that you experienced when attempting to locate our hotel. We appreciate the kind words, and your comments will be shared with our front desk and housekeeping team!... More 

Lufkin, Texas
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After a long drive from Lufkin for business, we needed to book a hotel for the night. Many of the regular places we stay were booked, but we found a room at the Candlewood. Forrest, desk clerk, was wonderful and did his job, but the third floor is a mix of smoking and non/smoking rooms. When you exited the elevator,... More 

Helpful?
Thank Ogletreez
Lexington, In
1 review
2 of 5 stars Reviewed 3 weeks ago

Staff was very professional and friendly. Rooms need maintenance. Bed was very comfortable. Workout room and laundry facility was great. Got bitten by a dog owned by a guest at the hotel. Not on a leash. Not much enforcement of the animal policy's.

Review collected in partnership with this hotel

Helpful?
Thank 812paulinea
IHGService, Guest Relations Manager at Candlewood Suites Conway, responded to this review

Dear 812paulinea, Thank you for taking the time to write a review of our hotel. I regret to read about your disappointment. I sincerely apologize for any inconvenience you may have experienced. Please allow us to follow up on your concerns and have the opportunity to make it up to you. I have sent you a private message in an... More 

Huntsville, Alabama
Level Contributor
706 reviews
490 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Forrest was very friendly and did his best to resolve a few issues that came up. I was very impressed by many special touches that I have not noticed at other Candlewood Hotels. 1) Free popcorn and all the free coffee packages you needed was available in the pantry. 2) Free dog treats in the lobby. 3) Very reasonable, neighborly... More 

Helpful?
Thank AGoingGal
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

Thank you for your feedback regarding your recent visit at our hotel, and please accept our sincerest apologies for the issues that you experienced during your stay. Your comments will be shared with our housekeeping, maintenance, and front desk team to ensure that there will not be a similar incident. Regarding the maintenance issues, we appreciate your bringing them to... More 

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed 4 weeks ago

I don't usually rate a room (#123) this low, but unfortunately, it was earned. While the hotel staff was friendly and helpful, and the exercise and laundry facilities nice, the room was in dire need of maintenance. First, the carpet/linoleum transition had separated leaving exposed carpet tacks that I inadvertently stepped on - once. The A/C system was very loud... More 

Review collected in partnership with this hotel

Helpful?
Thank newfiein1
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

Thank you for taking the time to leave a review of your recent experience with us. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Additionally, the maintenance issues that you mentioned will be addressed immediately as guest safety... More 

Mountain View, Arkansas
Level Contributor
3 reviews
5 of 5 stars Reviewed July 7, 2016

I have stayed here several times and the staff are WONDERFUL! They are always friendly and able to provide assistance in any way that they can. The beds are so comfortable!! The rooms are well equipped and clean. The pantry has a good supply of necessities as well as snacks. I stay here a lot in the summer and they... More 

Helpful?
Thank memaw72560
Ruth Ann L, Manager at Candlewood Suites Conway, responded to this review

Thank you for taking the time to write a review of our hotel! We pride ourselves in our ability to create a memorable and relaxing experience for all of our guests, and we are pleased to hear that your previous stay was no exception. We hope to welcome you back soon! More 

Rockport, Texas
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

I must start out with how it was hard to find the entrance but that was the only flaw. The beds are very comfortable and it was equipped with all my needs. I will say that I do travel a lot, if I'm in the area again, I will stay here. I give it a thumbs up.

Helpful?
Thank jnjbros
Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Comfortable and affordable! We invite you to stay with us and experience the difference. Located off Interstate 40 and Highway 65, Candlewood Suites in Conway, Arkansas is convenient to restaurants, shopping, businesses and entertainment. We are a great choice for employees of Acxiom, Snap-On, Wal-Mart, Hewlett Packard, Southwestern Energy, Suddenlink and Kimberly Clark, just to name a few. Our cozy rooms include the luxuries of home, plus some. Enjoy the convenience of the fully equipped kitchen. Cook your favorite meal on the stove top. Leftovers? No problem, the full size refrigerator will have all the room you need. When you are done throw the dishes in the dishwasher and relax. Your comfort and privacy is important to us. That is why we have incorporated amenities that make your suite a little more like home. After a long day of work you can relax in your recliner with a bowl of popcorn while you watch the movie that you checked out from our DVD Library. Among these great features Candlewood Suites also have washers and dryers where guests can do their laundry for free! We also welcome your pets here at Candlewood for a fee. The kitchens, laundry, weekly housekeeping, and free high-speed Internet are just some of the ways that we are trying to make extended stay traveling more affordable and comfortable for you. There is not enough room to describe all that we have to offer, however, I can assure you that we will do all that we can to make your stay enjoyable. ... more   less 

Additional Information about Candlewood Suites Conway

Address: 2360 Sanders Rd, P.O. Box 714, Conway, AR 72032-2802
Location: United States > Arkansas > Conway
Price Range: $83 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Conway 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Candlewood Suites Conway Hotel Conway
Candlewood Conway
Conway Candlewood Suites
Hotel Style:
#8 Business Hotel in Conway
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