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Holiday Inn Express & Suites Conway

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#9 of 18 Hotels in Conway
Certificate of Excellence
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Holiday Inn Express & Suites Conway
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129 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Conway
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Showing 129: English reviews
Arkansas
1 review
3 of 5 stars Reviewed March 28, 2016

The employees were fantastic Clean and comfy room, but I reserved the room with one card and checked out with a different and was very disappointed to find out this evening my fathers card which I reserved the room with and mine both got charged

Review collected in partnership with this hotel

Helpful?
Thank travisr475
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Conway, responded to this review

Dear travisr475, Thank you for being our guest and for taking the time to write your review. We are glad that you found our rooms to be clean and comfortable. However, we apologize for this unfortunate incident surrounding the charges placed on your credit card. We take comments such as these very seriously and would like to follow up with... More 

Conway, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 21, 2016

the room was not properly cleaned. Still had food on floor. Our room was next to the lobby on on first floor and kids were running and yelling up and down the hall. We commented on if this was going to be a quiet room before excepting the room and we were told that it would be but the front... More 

Review collected in partnership with this hotel

Helpful?
1 Thank yuvonne A
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

We genuinely appreciate your feedback as this allows us to know what we are doing right and where we can improve in the future. I sincerely apologize your stay fell below your expectations in room cleanliness and noise levels. I can assure you this has been addressed with the entire staff to ensure a similar situation is not repeated in... More 

Conway, Arkansas
1 review
5 of 5 stars Reviewed March 12, 2016

The hotel next door couldn't fulfill our reservation because they couldn't even open the door to our room! so they called Holiday Inn, and we stayed in a 2 queen bed suite there. Reagan was a very efficient breakfast person, Kristen in housekeeping was incredibly friendly, and Amalia at the front desk was polite and accommodating. I couldn't have asked... More 

Helpful?
Thank Rachel T
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

We are pleased to know you enjoyed your stay with us from the pillows to the breakfast! We also appreciate all the wonderful comments regarding our staff. It truly is rewarding to know a guest has enjoyed their stay with us! We look forward to welcoming you back on a return visit soon! More 

San Francisco, California
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 3, 2016 via mobile

Holiday Inn Express never disappoints me! We get points for staying so we always seek them out. Good breakfast, comfy beds and pillows. Good location. This location is really close to the historic district of Conway, very cool place to visit.

Helpful?
Thank Lisa T
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

We appreciate your loyalty to Holiday Inn Express! Thank you for all the wonderful comments regarding the accommodations and location. We certainly hope you will come back and see us again real soon! More 

Lake City, Arkansas
1 review
5 of 5 stars Reviewed March 2, 2016

The staff at this hotel are very friendly and helpful. They always greet you with a smile, either at the front desk or the housekeepers in the hallways. The hotel is very clean. I recently booked the meeting room at this hotel for a conference and was very pleased. I stay at this hotel each time I am in town.

Review collected in partnership with this hotel

Helpful?
Thank barbarabZ9180GL
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much for all the great comments regarding your experience with us. We appreciate your loyalty to our property and look forward to seeing you again real soon! More 

Conway, Arkansas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 29, 2016 via mobile

I arrived at this hotel and expected the usual Holiday Inn. In most cases holiday inn stays are good, that's why I use them in my travels. I travel quite a bit. This particular holiday inn is great. Jessica an employee, made certain my stay was above average. It was unexpected and superb! Whenever I stay in Central Arkansas, I... More 

Helpful?
Thank TheSilverbacks
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

We appreciate your feedback! It truly is rewarding to know our guests have enjoyed their stay with us. We love having you here and look forward to your next visit with us! More 

1 review
5 of 5 stars Reviewed February 29, 2016

The Holiday Inn Express in Conway is one of the best I've stayed in, with a friendly staff, affordable pricing, and excellent cinnamon rolls. I highly recommend choosing this hotel for your next stay in Conway, Arkansas.

Helpful?
Thank Marinda A
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for all the wonderful comments regarding our property! We appreciate the recommendation and as always, we will have a cinnamon roll waiting for you on your next stay with us! More 

Arkansas
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 27, 2016 via mobile

Average Holiday Inn Express. Stayed on 4th floor in room 418 with double queen beds but no desk to work. There was only a small table that was not useable. Receipt was not placed under door as at other expresses. Had to wait in line which was inconvenient. And darn, no cookies! Sure I do not stay there for treats... More 

Helpful?
Thank Jus4kxs
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Conway, responded to this review

Dear Jus4kxs, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of your goal on your visit. We would like to apologize for the less than satisfactory experience you had at check-out and for failing to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 26, 2016 via mobile

I've stayed here twice in the past two months and I can say Jessica b. went out her way to help me both times she is great went above and beyond my expectations very helpful answered every questioned I had and asked me if there was anything else she could do to make my stay better!! My kids loved her... More 

Helpful?
2 Thank Carl C
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for your feedback. Your comments have been shared with the entire team. It truly is rewarding to know our guests have enjoyed their stay with us. I am so pleased to know that Jessica was helpful and attentive. We certainly hope to welcome you back on a return visit soon! More 

Tahlequah, Oklahoma
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 25, 2016 via mobile

Pool was closed during my stay, but the staff was so positive and friendly I couldn't rate this place lower than 5 stars. The breakfast person worked her tail off, my room was cleaned expertly, and Derek at the desk was the first desk clerk I've seen in several weeks of travel who wasn't just phoning in the "good customer... More 

Helpful?
Thank Solgrun
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

We appreciate all the kind words regarding your stay with us. We will be looking forward to welcoming you back the next time you come through Conway! More 

Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are located at I-40, Exit 125 in Conway, AR. Hotel opened in April 2012 and is a very upscale and modern decor. A great Central Arkansas location just 30 miles from Little Rock Airport. A great home away from home, with a friendly staff that offers the very best of service! We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Express & Suites Conway

Address: 2330 Sanders Rd, P.O. Box 576, Conway, AR 72032-2802
Location: United States > Arkansas > Conway
Price Range: $94 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Conway 2.5*
Number of rooms: 87
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Hotel Style:
#4 Business Hotel in Conway
#6 Family Hotel in Conway
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