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Holiday Inn Express Bryant

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2915 Main Street, I-30 at Exit #123, Bryant, AR 72022
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Holiday Inn Express Bryant
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80 Reviews from our TripAdvisor Community

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Indiana, United States
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Bryant Arkansas is a great place to stop while traveling. Most of the hotels are clustered together and are within walking distance of several restaurants and pizza places. This Holiday Inn Express was right across the street from a Cracker Barrel and a Walmart was less that a block away -great for grabbing that item that you forgot to pack!... More 

Helpful?
Thank Cheryl S
Kansas City, Missouri
1 review
1 of 5 stars Reviewed January 2, 2016

The mgr, Melissa doesn't introduce herself. Then when you do talk to her about your hotel stay or bill she states everyone is new , but if you want the rate originally slid under your door for check-out she would take it from the new employee that made the mistake. I tried getting the owner: Ash to call me to... More 

Helpful?
Thank BDeHart
IHGService, Guest Relations Manager at Holiday Inn Express Bryant, responded to this review

Dear BDeHart, Thank you for your review regarding your recent stay at Holiday Inn Express Bryant, AR. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More 

Travelers are raving about these Bryant hotels

Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed December 12, 2015 via mobile

Thank you, Kristi, for making our stay with this Holiday Inn one to remember. You had everything ready for us and we got checked in quickly and everytime we had a question you were there with the answers and had a good personality to go with it. Also for an older hotel was very clean and well taken care of,... More 

Helpful?
Thank KP0304
HIExpressBryantAR, Manager at Holiday Inn Express Bryant, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, AGM More 

1 review
5 of 5 stars Reviewed November 26, 2015 via mobile

We arrived around 10pm at night and were checked in quickly by the friendly receptionist. The room was clean and quiet and we slept well. The breakfast was served hot and on time with quite a selection. Wonderful hotel and experience!

Helpful?
Thank Rebecca Z
HIExpressBryantAR, Manager at Holiday Inn Express Bryant, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, AGM More 

Antwerp
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 1, 2015

Expected good customer service as it is part of the IHG family, and even more expected southern hospitality. Disappointed on both counts. Front Desk person was dull and offered no assistance on local weather or how to work the wifi. The breakfast the next morning was nasty looking and I had to tell the attendant that the toaster was not... More 

Helpful?
Thank Time4Pizza
IHGCare, Guest Relations Manager at Holiday Inn Express Bryant, responded to this review

Dear Time4Pizza, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room. However, we’re sorry we fell below your expectation regarding customer service and breakfast selection which was unacceptable. We will address these concerns. We take all reviews positive and negative... More 

Baton Rouge, Louisiana
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed September 7, 2015

I travel a lot and always stay at Holiday Inn Express. Since HIE is a fairly new chain of hotels, all of the buildings are usually new and updated. However, the HIE in Bryant is not a new hotel. It seems to be an older hotel that has been rebranded. The rooms smelled old and musky. The water pressure is... More 

Helpful?
Thank jvg979
HIExpressBryantAR, Manager at Holiday Inn Express Bryant, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Manager More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 25, 2015 via mobile

I was on a road trip from Sanger TX to MD I decided to stop for the night I am glad i did. I know this is a chain and most are the same but I have to give a round of applause to the staff and management! Truly made me feel welcome so far from home, had no issues... More 

Helpful?
Thank Fcafc
HIExpressBryantAR, Manager at Holiday Inn Express Bryant, responded to this review

We are glad to hear you and your furry friend found your stay comfortable at our hotel. We really appreciate your review and positive feedback. Our staff takes great pride in taking care of each and everyone of our guest. When in the area please do visit us again. Once again, thank you so much for staying with us and... More 

Pittsburgh, Pennsylvania
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 25, 2015

Overall, I was very happy with our stay at the HIE in Bryant. The young lady at the front desk was friendly, and informative during our check in. The lobby seemed clean, and we were informed pancakes were the Tuesday night offering in the lobby for guests. We stayed in room 214, a few doors down from the elevator. Our... More 

Helpful?
Thank janm175
HIExpressBryantAR, Manager at Holiday Inn Express Bryant, responded to this review

Thank you so much for your candid review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, AGM More 

Texas
Level Contributor
84 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed August 21, 2015

Location—I-30 south of Little Rock, surrounded by plenty of eateries, gas, and shopping Staff—Excellent and professional in every way Room—Really well-planned; clean, homey, nice amenities. Bed—very comfortable, including pillows and bedding Bath—good-sized, clean, and with the usual amenities Work area—plenty of room with table, office chair Wi-Fi—strong…and free! Price—very good for the size of the room Other—While I’m sure this... More 

Helpful?
Thank TexasPadre
HIExpressBryantAR, Manager at Holiday Inn Express Bryant, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, AGM More 

Long Beach, Indiana
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 17, 2015

We are frequent quests at this hotel due to it's location; and we will continue to stay here. Know that while it is clean and has great amenities - like warm chocolate cookies., But, it is desperately in need of a face lift. Really starting to look dumpy. Breakfast is excellent - clean. always hot and fresh with more selections... More 

Helpful?
Thank pecken
HIExpressBryantAR, Manager at Holiday Inn Express Bryant, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. As for the Facelift for the property, by end of the year hotel is going under renovation. We hope you will visit us again. Sincerely, AGM More 

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