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Holiday Inn Express & Suites

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128 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Reviewed 6 days ago NEWvia mobile

The great thing about Holiday Inn is that you can pretty much know what to expect. This Holiday Inn was no exception. Clean and tidy with hot showers (really nice shower head) and a a hot breakfast. The hot breakfast had a pancake machine, biscuits and gravy, and delicious ham steak. It was surprisingly quiet given the fact that they...

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Helpful?
Thank Matthew H
Rena B, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for staying with us and for taking the time to tell us of your good experience! We are very pleased that our Holiday Inn Express met your expectations! Providing excellent customer service is our number one goal! We want all our guest to have a great experience from start to finish as you did. Your feedback is most...

Dallas, Texas
Reviewed 1 week ago

The front desk staff were very nice and helpful. However, the room was not very clean. There was something stuck on the bathroom floor and it was still there after they cleaned the room. I wouldn't stay here again.

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Helpful?
Thank TimidTraveler55
Rena B, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for staying us and for taking the time to give us your feedback! Please accept our apology for not meeting the cleanliness expectation that all Holiday Inn Express guests appreciate. We are under new management and the hotel is currently being renovated. Our rooms will be sparling clean when the renovation is complete. The upgrades and improvements include,...

Reviewed 2 weeks ago via mobile

Under renovation very noisy ,dirty.will take 6 months to be done .would not recommend staying here till it is complete .#@$a good resturant beside it Dennys. Would go back after construction is done..

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Helpful?
Thank Teresa G
Rena B, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for staying with us and for taking the time to provide us with your valuable feedback. Please accept our apology for the noise due to our renovation. We appreciate your feedback and will pass it on to our construction crew! We do our best to keep the noise level at a minimum and work stops at 5 p.m....

Hot Springs, Arkansas
Reviewed 3 weeks ago

I stayed at this hotel one night passing through Bentonville and was pleased all the way around. Friendly staff checked me in without delay. My room was nice and clean. The room was quite even though it was close to lots of traffic. A plus was there were lots of places to eat close by. All around good stay for...

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Helpful?
Thank Rick212121
Rena B, General Manager at Holiday Inn Express & Suites, responded to this review

Rick212121, Thank you so much for the great review of our hotel. We are in a great location for all of our guests needs and wants. We take great pride in our check in procedures to make sure they are accurate and speedy. Our housekeeping does wonders on making sure the rooms are clean and ready for our guests to...

Atlanta
Reviewed December 16, 2016 via mobile

Here is the bad. When you arrive there are two sets of doors you open by hand. Hey. This is not 1950. Where are the automatic door openers? Try getting in with two hands full of luggage. This needs a serious redesign. Next my room. It was an upgraded large room with two Queen beds. Nice but the light switches...

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Helpful?
Thank siropderable
Rena B, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for staying with us and for taking the time to provide us with your valuable feedback. I am happy to announce that our hotel is under new management and is currently being renovated. Our upgrades and improvements include: automatic sliding doors at entrance, all new furnishings, drapes, carpet, wall covering, bathroom fixtures, counters and more, parking lot/grounds upgraded,...

North Yorkshire
Reviewed November 18, 2016

Great value and location. Extremely spacious rooms and plenty of parking. Breakfast is a good selection of classic American offerings including gravy! And a great host to welcome you to breakfast in a morning. Walls are a little thin if your neighbour has their TV on loud but would still recommend. Lots of restaurants within a 5 minute walk or...

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Helpful?
Thank kimba142
Management response:

Thank you for staying with us and for taking the time to provide us with your valuable feedback. Customer service is our number one concern! We want to provide a great experience from start to finish. We are striving to earn good reviews and your feedback helps us in achieving our goals. On your next visit you will not only...

Destin, Florida
Reviewed November 8, 2016

Hotel is close to NW Arkansas airport so we picked this location and happy that we did. Breakfast on weekends is served til late (12 pm :) which allows for sleeping in! Front desk staff was super and helpful.

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Helpful?
Thank Mary Rose H
Management response:

Thank you for staying with us and for giving us an excellent review! Your feedback is extremely important and helps us achieve our guest service goals. Customer service is our number one concern! We want to provide a great experience from start to finish. On your next visit you will not only enjoy the wonderful breakfast and friendly staff, you...

Deer Lodge, Montana
Reviewed November 6, 2016

Lives up to the clean, quiet comfortable place we have come to expect from Holiday Inn. Great beds and pillows. Very quiet. Surrounded by good restaurants varying from a diner to sushi. Which is important since this Holiday in has taken up serving disgusting turkey sausage and what appears to be rubberized version of ham. Would make a better tire....

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Helpful?
Thank Marc D
Management response:

Thank you for staying with us and for taking the time to provide us with your valuable feedback. We are striving to earn good reviews and your feedback helps us in achieving our goals. We are under new management and customer service is our number one concern! We want to provide a great experience from start to finish. Please know...

Pennsylvania
Reviewed October 27, 2016 via mobile

I stayed at the Holiday Inn for three days on business. The front desk staff were very nice. The room was descent with a small kitchenette. The beds were comfortable and the towels and soap were replenished daily. One thing I noticed is that housekeeping never cleaned behind the toilet. There was a large amount of hair from previous guests....

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Helpful?
Thank caribbeantraveler91
Rena B, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for staying with us and for taking the time to provide us with your valuable feedback. Your concerns are our concerns and we took action immediately to rectify the housekeeping issue you described . It is with pleasure that I announce our hotel is under new management and is currently being renovated. Our upgrades and improvements include: automatic...

Bellevue, Nebraska
Reviewed October 18, 2016 via mobile

Stayed here while traveling. Wanted to have a location close to the Slaughter Pen mountain bike trail. The hotel was great and had more than what I needed. The staff was super friendly and met any need. I'll opt to stay here again due to friendly staff, nice clean room, and location.

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Helpful?
Thank GTXC4
Rena B, General Manager at Holiday Inn Express & Suites, responded to this review

Wonderful! Thank you for choosing our Holiday Inn Express for your overnight stay. Customer service is our number one concern! We work hard to earn good reviews and your feedback helped us to achieve our goals. We look forward to your next stay when you return to Bentonville. On behalf of the entire Team...Thank You!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come explore all that the Ozark Mountain region offers while staying at the Holiday Inn Express® Hotel & Suites Bentonville. Other hotels can't compete with our fantastic amenities and location, which is just three miles from downtown. With the corporate headquarters of Sam's Club and Walmart and companies like IBM and Motorola only three miles away, you'll never be late for meetings in Bentonville, Arkansas. The hotel's facility also includes free wireless Internet access throughout and a Business Center with a PC and printer, which makes it easy to finish proposals. ... more   less 

Additional Information about Holiday Inn Express & Suites

Address: 2205 SE Walton Blvd, Bentonville, AR 72712
Location: United States > Arkansas > Bentonville
Price Range: $89 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Bentonville
Holiday Inn Express And Suites
Holiday Inn Bentonville
Bentonville Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Skip breakfast”
 of 5 bubbles 420marcd, Nov 6, 2016 | Read review
“Do ask for a King Garden tub room.”
 of 5 bubbles GetawayGalSays, May 30, 2016 | Read review
“Great comfortable room and a very good complimentary breakfast. Super wifi connection, Best shower of any hotel we've found anywhere.”
 of 5 bubbles charlest192, Nov 8, 2015 | Read review
“LOOK at other hotels and prices before booking a room here. OVER PRICED!”
 of 5 bubbles aladybug76, Aug 9, 2015 | Read review
“Cleaner and newer than most choices in this price range”
 of 5 bubbles Lionvista, Aug 8, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question