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Comfort Inn Crystal Bridges -- Bentonville

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Comfort Inn Crystal Bridges -- Bentonville
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312 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Little Rock, AR
Reviewed November 17, 2016 via mobile

There was standing water that wouldn't drain when we checked into our room, but the front desk offered us another room right away. The service was great. The breakfast area was small, but had plenty for us to eat. Eggs, sausage or bacon, biscuits, cereals, muffins, breads, fruit. The beds were comfy and of course it was great to have...

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Thank redheadedmama
Ottawa, Kansas
Reviewed November 14, 2016

No attempt was made to correct a TV that did not function properly. The television would not turn on, would not turn off once Carlos was summoned to the room, and the volume control never did work. Yes, it was a football weekend. My wife was up at 1:00 in the morning sticking a pen into the TV to try...

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Thank Randy W
North Little Rock, Arkansas
Reviewed October 16, 2016

I would have given it a 10 if possible. We had a family member pass and there were no hotels or VRBOs available because of the Arkansas-Ole Miss Football game and the War Eagle Arts and Crafts fair. They provided a hotel giving us stay as long as needed. The staff, especially Mario, that I dealt with the first night...

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Thank Mommalaine
Nataliya T, Front Office Manager at Comfort Inn Crystal Bridges -- Bentonville, responded to this review

Thank you so much for your kind comments regarding our staff. It was a pleasure to accommodate you, and we all hope that you and your family find peace and healing during this difficult time. Best regards, Nataliya Toumanova Front Office Manager

Reviewed October 16, 2016 via mobile

Hotel was nice but the attitude and the lack of professionalism from the the general manager takes away the shine on a newly renovated hotel. Will never and wouldn't suggest spending your money here as long as that general manager is there.

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2Thank Damien B
Reviewed October 5, 2016

This place had rooms blocked for the BBQ event. Nice appearance and generally was in good shape. Signs still apologized for the carpets that were being replaced. Rooms are suites that had full size frig and kitchen area. Front desk was friendly and helpful to find dinning at the square in town. Not much else around the hotel, but it...

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Thank 114bruceb
Reviewed September 20, 2016 via mobile

Nice appearance from the outside, but lacking inside. The colors are all very blah-and some of furnishings look mismatched. Stains all over the carpet on the floor of the room I was in. I will stick to a major chain next time. Breakfast was basic. It was a decent price for a room with a kitchenette. Between the room and...

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Thank Amy G
Oakville, Missouri
Reviewed September 14, 2016

Our room was warm and the AC unit was making loud noises but no cool air. The front desk was very quick and polite in giving us another room, and checking it before we moved. After that, all was good. Nice, spacious room, clean, quiet and more "high end" for the money than we expected. Front desk was helpful in...

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Thank OnTheRoadCraig
Benton, Arkansas
Reviewed August 22, 2016 via mobile

Great location for girls weekend Loved the indoor pool and hot tub Breakfast was hotel normal and plenty of it Close to Crystal Bridges Easy to find Easy off/on freeway Very pleased with accommodations

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1Thank aldsct
Nataliya T, Front Office Manager at Comfort Inn Crystal Bridges -- Bentonville, responded to this review

Thank you for choosing to stay with us! We are so happy that you enjoyed your visit.

Adel, Iowa
Reviewed July 29, 2016 via mobile

Stayed 3 nights for a girls softball tournament in Bentonville. Nice rooms with full refrigerator and microwave. Carpet still worn and stained and not yet replaced. The room was clean and beds comfortable. Only thing I wondered about was the weird little signs all over hotel about how much you will be charged for items like dish soap from room...

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1Thank lorienkp
Nataliya T, Front Office Manager at Comfort Inn Crystal Bridges -- Bentonville, responded to this review

Thank you for choosing to stay with us! We are glad that your trip was pleasant. We're happy to report that renovations have started on the 4th floor and we will be working our way down. In addition to replacing the carpet, all of our rooms will have brand new furnishings. I hope that you'll consider us for your next...

Hot Springs, Arkansas
Reviewed July 27, 2016

We booked a room at Simmons Suites for a three-night stay based on Trip Advisor & hotel website reviews. We were very disappointed in the room in general, especially the dirty carpets. We tried to check out early due to the quality of the room, but we were told that since we had booked through Expedia, they would not refund...

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1Thank lindarobinett
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available

Additional Information about Comfort Inn Crystal Bridges -- Bentonville

Address: 3001 NE 11th St, Bentonville, AR 72712-4300 (Formerly Simmons Suites)
Location: United States > Arkansas > Bentonville
Price Range: $108 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Crystal Bridges -- Bentonville 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Simmons Hotel Bentonville
Hotel Style:
#4 Romantic Hotel in Bentonville
#5 Family Hotel in Bentonville
#9 Business Hotel in Bentonville
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Crystal Bridges -- Bentonville staff and other travelers.
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Questions? Get answers from Comfort Inn Crystal Bridges -- Bentonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are suites. Rooms are spacious,, clean and very quiet. The only thing even remotely negative was the halls were narrow.”
 of 5 bubbles Mommalaine, Oct 16, 2016 | Read review
“Rooms with two beds are a little larger than those with one King. A very quite facility.”
 of 5 bubbles OnTheRoadCraig, Sep 14, 2016 | Read review
“Don't believe the first reviews; scroll down to read all of them.”
 of 5 bubbles lindarobinett, Jul 27, 2016 | Read review
“All of the rooms are very comfortable and I never had had any noise issues.”
 of 5 bubbles 187stacyp, Jul 20, 2016 | Read review
“Don't stay here.”
 of 5 bubbles 613angiea, Jul 18, 2016 | Read review
5 of 5
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