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Best Western Plus Castlerock Inn & Suites

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Traveler (39)
Room & Suite (30)
Dining (4)
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Overview
  • Excellent65%
  • Very good27%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
“castle rock”(12 reviews)
“crystal bridges”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Castlerock Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Castlerock Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (482)
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476 results
Traveler rating
297
133
26
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7
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LanguageEnglish
297
133
26
13
7
Show reviews that mention
All reviewscastle rockcrystal bridgesgreat place to staymicrowave and refrigeratorhot breakfastwould definitely stay here againwafflespool and hot tubvery nice hoteleach morningking roomfitness roomenjoyed our staydesk clerkwe've stayedthe breakfast areastaff was very friendly
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1 - 5 of 476 reviews
Reviewed 1 week ago via mobile

It has been a toubling month full of test results, chemo and radiation. Feeling rushed and overwhelmed. We stayed for 3 days while mom went for treatment. They got us in a lovely handicapped room, close to exit. We had special needs that were more...More

Thank JFCGA
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 1 week ago

Thank you for the great review and from all of our staff here at Best Western Plus Castlerock Inn & Suites we appreciate you and the staff was happy to help, even if in the smallest way, your family during a difficult time. We wish...More

Hotel's Favorite
Reviewed February 28, 2018 via mobile

Stayed for 3 nights for a business trip. My arrival time was delayed so I called to let them know I would be arriving late at night. When I finally arrived and walked through the doors I was greeted by name and felt like I...More

Thank Jeanette Z
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded March 1, 2018

Thank you Jeanette for the compliments and great review! The staff here at Best Western Plus love to make sure our guests are comfortable and happy while away from home. We love to hear all feedback also so we can further enhance the guest experience....More

Reviewed 4 weeks ago

We stayed here for one night and there won't be a second time. There is something wrong with the air in the hotel. Both Teen and I got scratchy throats, coughs but were better when we left. There is a citrusy cleaning fluid smell in...More

Thank TravelswithmyTeen
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 4 weeks ago

Thank you for your feedback we use all feedback to further enhance our hotel

Reviewed 4 weeks ago

Just average. Wouldn't recommend the 2nd floor, building is noisy and sleeping is difficult if you're a light sleeper. It's not the guest, it's the building itself. Also be careful pulling in and out the entrance/exit is narrow.More

Review collected in partnership with Best Western
Thank bretam2018
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 4 weeks ago

Thank you for taking a moment to review our hotel. I am not quite sure what building noises were but we are sorry you did not have a pleasant night sleeping. We hope that you will continue to stay with Best Western in the future...More

Reviewed May 7, 2018

This hotel was one of the best experience we have had at a Best Western. The room was great. The bed was not so good. The pool was crisp and clean but not over chlorinated. The fitness equipment was in awesome shape. I really liked...More

Review collected in partnership with Best Western
Thank Ottaknow
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded May 8, 2018

Thank you for the great review and we hope to see you again. We appreciate you

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
$93 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$93 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (39)
Room & Suite (30)
Dining (4)
Pool & Beach (3)
Business Center & Event Rooms (2)
Questions & Answers
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26barbp
August 11, 2017|
AnswerShow all 4 answers
Response from hunk1229 | Reviewed this property |
Close enough that distance really isn't an issue.
0
Votes
mymeme0226
July 15, 2017|
AnswerShow all 7 answers
Response from Christina P | Property representative |
No I'm sorry there is no shuttle at this time
0
Votes
Danceteachercari
April 16, 2017|
AnswerShow all 3 answers
Response from Christina P | Property representative |
6am to 10pm
0
Votes
Room Tips
"Can't help you here. The place is just loud"
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"No ice on first floor and elevator is slow to floors 2 and 3. 1st floor near the back door very handy for..."
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"Rooms on 3rd floor were quiet."
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"Rooms with refrigerator and microwave no pets which we like"
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