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BEST WESTERN PLUS Castlerock Inn & Suites

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321 Reviews from our TripAdvisor Community

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Showing 317: English reviews
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed here on four different occasions and have never been disappointed. Awesome breakfast, love the beds and pillows....I always sleep like a log there. Extremely clean, well lit at night and love the value you get for your money.

Helpful?
Thank Crystal M
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Crystal M, We are so happy to have you as a repeat guest. There is no greater testimonial for us then for happy guests to return to us over and over. We hope to see you for visit #5 whenever your next back in town. Thanks so much for your loyal patronage, More 

Sherwood
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have nothing but positive things to say about this hotel. The room was well laid out, tasteful décor, and very clean. Check in and check out were greeted with a smile. Breakfast was definitely one of the best I have had at a hotel, and was well stocked. We used the pool, spa and fitness room and all were... More 

Helpful?
Thank David Y
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

David Y, Thanks so much for the great write up. It really made our day here at The Best western Plus of Bentonville to hear all those positive comments. Everyone from our front desk, to housekeeping, and breakfast hostess, will be delighted to know you found their services to be excellent. Please come back for another great visit. Regards, More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Value added hotel for area. Good price. Great staff. Very improved breakfast - saves money. Clean pool, hot tub, and small gym. Quiet hotel - hotel was full over July 4th weekend and you would never know by the noise level.

Review collected in partnership with Best Western

Helpful?
Thank Michael S
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Michael S, We are so pleased you chose to spend your holiday weekend here with us at the Best Western Plus of Bentonville. Thanks for taking the time to mention your experience to your fellow travelers. We are happy you got to enjoy a restful sleep, and a great breakfast, and hope you got use of the pool, Jacuzzi, and... More 

Lake Panasoffkee, FJ, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Spent 5 nights while attending a national meet in Springdale. Everything was great except for the traffic through highway construction back and forth. Staff were great. Breakfasts among the best we have ever gotten in a BW hotel.

Review collected in partnership with Best Western

Helpful?
Thank Sharon S
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Sharon S, We are so happy to hear that you enjoyed your stay at our hotel. Traffic can indeed be a bear between Bentonville and Fayetteville/Springdale. Eventually they say this will get better. They have been working on that stretch for a while now, and I'm sure at some point they will get it done. Thanks for staying with us... More 

Hoboken, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised by the quality of this Best Western. My company usually puts us up at the Aloft, but it was full, so I chose the Best Western due to breakfast and indoor pool. I was extremely satisfied and will happily stay there again. The room was large and clean, and complete with a refrigerator and microwave. There... More 

Review collected in partnership with Best Western

Helpful?
Thank Rochelle F
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Rochelle F, Thanks so much for taking the time to tell us about your stay!! Best Western has several tiers of hotels. We are a PLUS hotel, so we do offer full breakfasts, (which we change up daily btw). We also have the pool, Jacuzzi, express checkout, and 24hour workout available. Something to keep in mind when traveling and considering... More 

Pittsburgh, Pennsylvania
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel was okay. It was clean, and the room with the king bed had plenty of room. It seemed to be in an accessible location - although Bentonville is so small that everything is accessible. I wouldn't stay here again because the service was not good. The front desk staff seemed judgmental and not particularly polite. We called one... More 

Helpful?
Thank Allison D
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Allison D, Thanks so much for taking the time to review our hotel. I really appreciate the feedback on the guest services you received. We pride ourselves on having helpful, and courteous staff, and we need to know when things aren't up to your expectations. This will be shared with the front desk and hotel management and used as an... More 

West Des Moines, Iowa
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 14, 2016

Stayed here with family for 2 nights in a 2 bed suite with couch and found it to be attractive and restful. Small details I appreciated: the TV remote worked like it is supposed to, a desk table had a mirror over it - handy for makeup when there are more than 2 women in a group, and there were... More 

Helpful?
Thank oceandeb
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

oceandeb, Thanks for the great review!! Were so happy your family found everything to be in working order and convenient. We feel being a part of the Best Western family allows us to provide the best combination of value and service. We hope you signed up for our rewards program as that's typically the lowest rate available. Please come back... More 

Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed June 7, 2016 via mobile

We had a very nice visit in this lovely town. Service was responsive, though a tad overwhelmed. The man at the front desk helped us get linens we needed quickly and was very friendly. We had everything we needed and the room was clean and spacious for our family of 5.

Helpful?
Thank Shannon G
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Shannon, we are glad you had a great visit in Bentonville, and hope you and the family had fun at the Soccer games. It can get a bit busy on tournament days, but we're happy the service remained quick and friendly. It's also good to know there was enough space to sleep everyone comfortably. We hope you all had a... More 

Aurora, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 6, 2016

I had no problems with my stay. Everyone was great. Very clean facility, quiet and in a great location. The bed was exceptionally great. I would advise anyone to stay at this motel. Great place for the price.

Review collected in partnership with Best Western

Helpful?
Thank James V
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

James V, Thanks for choosing to stay with us, and for noting our hotels cleanliness and great location. We appreciate you letting your fellow travelers know about your experience, and hope you will return for another visit when next your back in town. Regards, More 

Wichita, Kansas
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed June 5, 2016

We stayed over Memorial Day weekend. The lady working the check in desk was friendly and efficient. Rooms were great - roomy and with a couch to relax on. It had all the amenities we wanted: coffee maker, microwave and mini-fridge. Beds were big and comfortable. The pillows were small, not standard sized, but we slept very well with them.... More 

Helpful?
Thank moneylab
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

moneylab, Thanks for taking the time to provide such a thorough review of our property. It will make Naomi happy to know she was able to provide memorable service during breakfast. We are all glad you enjoyed the rooms, and facilities, and hope we played a small role in making your holiday weekend enjoyable. Don't hesitate to stop over again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN PLUS Castlerock Inn & Suites

Address: 501 SE Walton Boulevard, Bentonville, AR 72712
Location: United States > Arkansas > Bentonville
Price Range: $82 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Castlerock Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Travelocity, Expedia, Best Western + Iniative, Orbitz, Odigeo and Priceline so you can book your BEST WESTERN PLUS Castlerock Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Bentonville
Bentonville Best Western
Hotel Style:
#2 Best Value Hotel in Bentonville
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
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