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BEST WESTERN PLUS Castlerock Inn & Suites

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340 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Pensacola, United States
5 of 5 stars Reviewed 2 days ago NEW

Quick check in and check out, clean room, good breakfast and great location! Nice indoor pool and fitness center (although I didn't have time to use either one). Maybe next time I can use the extras that are offered at this property.

Review collected in partnership with Best Western

Helpful?
Thank Karen V
San Diego, CA
1 review
5 of 5 stars Reviewed 1 week ago

Pricey compared to where I usually try to stay (I aim to be frugal and spend my $$ on longer trips rather than more expensive hotels). However, I had this stay for free with reward points; and it was easily the nicest room of my entire 15 night trip.

Review collected in partnership with Best Western

Helpful?
Thank Con_ndrm
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Con_ndrm, We are delighted you chose us to spend your hard earned Best Western Reward points on. It's gratifying to hear we were the best hotel you stayed at on your trip. We are priced quite competitively for the market, and often run great specials just for our rewards members. Also seasonality can greatly affect rates, so please don't hesitate... More 

Boalsburg, PA, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We wanted to use my Best Western points and trip advisor reviews suggested this was a good location to do so. Everything was up to Best Western Standards. From the front desk person at check-in from Massena, NY, to the morning desk person and the super breakfast person - all were working up to the high level of all the... More 

Review collected in partnership with Best Western

Helpful?
Thank Charles K
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Charles K, It was a pleasure to have a loyal Best Western rewards member such as yourself with us. We are happy you found everything to be up to the high standards you've come to expect from our brand. Both Kathy (from Massena), and Pamela(our breakfast hostess) really appreciated the positive comments you had about them. Indeed it does pay... More 

Bastrop,, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at BW+Castlerock Inn with another couple on our trip to Crystal Bridges Art Museum. We could hardly believe how much value there was here for the price. The hotel is especially clean. Everyone was friendly. Everyone was helpful. For any future trip to Crystal Bridges, we will DEFINITELY stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Charles E D
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Charles E D, We were so happy to have hosted you on your recent visit to Crystal Bridges. We are very pleased you found everything to be great. Thanks for taking the time to let your fellow travelers know about your experience, and we'd love to have you back on your next adventure in NWA. Regards, More 

Tangerine, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We recently stayed at this property. It was not our first time here and we were a little disappointed. We had an extra person this time and needed a roll out couch which when extended, left little room to walk by. We also had to go buy a couple of pillows because the small pillows were just insufficient. The staff... More 

Helpful?
Thank grlarson
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

grlarson, On behalf of the entire staff we would like to thank you for your stay with us, and for taking the time to write about your experience. We are indeed in a great location here in Bentonville, close to shopping, restaurants, downtown, and Crystal Bridges. We are happy you enjoyed our daily hot breakfasts, and got a great rate... More 

Sioux Falls
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel staff was very attentive and friendly. Entire hotel facility was clean. Inadequate lighting in room. The room above must have always had a circus booked in it......even at 1am you could hear them walking, moving furniture, apparently jumping---the noise was terrible. Found bugs in bathroom last night there--reported it to desk clerk who seemed NOT very interested at all,... More 

Review collected in partnership with Best Western

Helpful?
Thank Barbara H
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Barbara H, Thanks so much for your recent stay with us. It's great that you found the hotel to be clean and the staff to be friendly. I am sorry about the noise above you. Please feel free to request a top floor room, or to report the noise next time so that either way we can ensure you have... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Traveled with family. We had a room with two queen beds. Good room. Good view. Fridge, Microwave, LCD. Good bathroom. So so toiletries. Breakfast until 10 in the morning. Nice staff. Good location. Will book again.

Helpful?
Thank Manas M
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Manas M, We are so glad we were able to have you and your family with us for the weekend. All our rooms do indeed come with a minifridge, microwave, and nice TV for relaxing in the room. We do keep our breakfast open until 10 on weekends to give people a chance to sleep in, but still enjoy a... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed August 16, 2016 via mobile

My friend and I stayed here when we came to see The Crystal Bridges Museum. It was very convenient to all the things we wanted to do and see during our stay. The staff was always helpful giving us good suggestions about places they liked to eat. They were quick to fix any concern we had (a connecting door to... More 

Helpful?
Thank Janan H
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Janan H, It was a pleasure to have you and your friend here with us. I'm glad we were able to get that door fixed so quickly for you. We hoped you enjoyed not only the hotel, but the museum, and some of the local eateries. Here's to many more happy adventures :) Regards, More 

Oxford, Mississippi
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 15, 2016

This place is nothing exceptional but probably one of the better deals in the area. It is an easy drive to downtown and the museums. The rooms are in good condition and surprisingly quiet. Continental breakfast is pretty basic though.

Helpful?
Thank GfromOxfordMS
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

GfromOxfordMS, Thanks for choosing to stay with us. We are indeed close to Crystal Bridges, The Amazeum, and downtown Bentonville. We are happy you found the rooms to be both clean, and quiet enough for a great nights rest. We don't do a continental breakfast, but instead offer a full hot breakfast with rotating menu items daily, that truly does... More 

Arkadelphia, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 15, 2016

We were in and out of Bentonville quickly, but enjoyed our stay at this Best Western. Breakfast was very helpful. The hotel was easy to find and easy to get in and out of. Our room was very clean and the area was safe.

Review collected in partnership with Best Western

Helpful?
Thank James C
Best W, Director of Sales at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

James C, Thanks for the recent visit with us. We are happy you found the rooms clean, the location convenient, and enjoyed a great hot breakfast to start up your day. Come see us again when next your passing through. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN PLUS Castlerock Inn & Suites

Address: 501 SE Walton Blvd, Bentonville, AR 72712-6768
Location: United States > Arkansas > Bentonville
Price Range: $89 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Castlerock Inn & Suites 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Bentonville
Bentonville Best Western
Hotel Style:
#2 Best Value Hotel in Bentonville
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
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