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BEST WESTERN PLUS Castlerock Inn & Suites

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BEST WESTERN PLUS Castlerock Inn & Suites
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363 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Bentonville, Arkansas
1 review
Reviewed 5 days ago NEW

Best price for your money. Quiet, clean, helpful, warm breakfast. Was able to book a suite for price of standard room. Housekeeping was quiet and friendly. You couldn't find a better place to stay Stayed here in the past and will continue to book here when in the area.

Review collected in partnership with Best Western

Helpful?
Thank X2615AMjanices
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your review and we hope to see you again in future travels More 

Level Contributor
11 reviews
5 hotel reviews
Reviewed 1 week ago

Comfortable beds. Clean room. Heated indoor pool. Hot tub. We had a handicapped room #204 because that's what was available and the desk was in a bad place. We kept bumping into it. A person in a wheel chair would not have made it through the opening near the desk to get to the beds. Also, the wall the couch... More 

Helpful?
Thank Pamela M
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your review and I we are working to make sure that we can make the changes for all to be comfortable and happy when away from home More 

blairsville, United States
1 review
Reviewed 2 weeks ago

We stayed at the BW Castlerock while vising family in Bentonville. The hotel is quiet, offered a comfy bed and great breakfast with varying daily offerings. There are USA today and Wall Street Journals in lobby daily. Although, there is no restaurant, we tried the Double Tree Bistro 301 next door. Good sandwiches there. Parking lots connect. The BW is... More 

Review collected in partnership with Best Western

Helpful?
Thank rosanneh717
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your review and we pride ourselves in keeping our guests happy and comfortable and hope to see you again More 

Kansas
Level Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago

We are able to get an excellent rate for a very nice room. The room was a nice size, and it included a small refrigerator and a microwave. The wi-fi seemed to work well, although I did not try to stream Netflix. Negatives: the bathroom did not have a fan, and the toilet in our bathroom ran excessively. The hotel... More 

Helpful?
Thank ksmom2Kansas
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your review and we hope to see you again and you can enjoy the amenities you missed to use. More 

okla
Level Contributor
88 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

Best Western is not my normal hotel brand, but I came with an open mind, The heated pool was nice, everything else was good until one night it was a little chilly and we decided to turn the heat on and after we turned on the heat it was the most horrible smell and strong odor I've ever smelled. We... More 

Helpful?
Thank OklaOnthego
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your response and I apologize that after we corrected the issue that you were still not happy as we take pride in making our customers happy and comfortable when they are away from home. We will take all your concerns and use them as future learning & training tools. More 

Birmingham, Alabama
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

Very close to Fayetteville for an Arkansas game. We just stayed one night. It was easy to check in, the staff was helpful with directions. The room was clean and comfortable. It was a quiet room. Would stay again if traveling through the Bentonville area.

Helpful?
Thank Robin3898
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your good review from the staff @ Best Western and we look forward to seeing you again. More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Clean room, comfy beds. FREE scrambled eggs, waffles, sausage, french toast, etc and was well stocked with cereals, milk, juices, coffee, bagels, pretty darn nice buffet. Nice lobby with nice furniture and decor. Nice staff. The pool and hot tub are very clean. We would stay again.

Helpful?
Thank Theresa S
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your good review. We strive to keep our guest happy and comfortable when they are away from home More 

crystal lake
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

This was a nice BW. We have found over the years that the BW Plus hotels are the best. They had our res, room had a couch, good cable, wifi. Staff was nice. If I were passing this way again, I would stay again

Helpful?
Thank dochasnow
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you so much for your review we appreciate you and hope to see you again in your travels More 

Dallas, TX
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 weeks ago via mobile

Very nice hotel. Spacious room. Lots of seating and a desk. Comfortable bed. Microwave and mini fridge. Quiet. Breakfast is your typical free breakfast. Mostly carbs. Waffles, sausage, potatoes, eggs, cereals. But the coffee was pretty good.

Helpful?
Thank tbmumey
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

We are glad you enjoyed your stay and hope to see you again. Please let us know if we can help with your next stay More 

Columbia, Missouri
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 27, 2016

This is a nice motel for visiting the Bentonville Arkansas area. It is clean and comfortable. It was centrally located for most of the area attractions. The staff is friendly and for the most part helpful. The motel was a good value with free wi-fi and breakfast. It seems it would be a good place for families with the indoor... More 

Helpful?
Thank Paul A
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for the nice review. We hope to have you stay with us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about BEST WESTERN PLUS Castlerock Inn & Suites

Address: 501 SE Walton Blvd, Bentonville, AR 72712-6768
Location: United States > Arkansas > Bentonville
Price Range: $79 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Castlerock Inn & Suites 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Bentonville
Bentonville Best Western
Hotel Style:
#2 Best Value Hotel in Bentonville
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Castlerock Inn & Suites staff and other travelers.
5 questions
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Kewanee, Illinois
5 months ago
New Haven, Connecticut
over a year ago

See all questions (5)

Questions? Get answers from BEST WESTERN PLUS Castlerock Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I requested a room away from the elevator. It can get congested there and there is only one.”
 of 5 bubbles 615davidy, Jul 13, 2016 | Read review
“Avoid rooms near the elevator.”
 of 5 bubbles moneylab, Jun 5, 2016 | Read review
“3rd floor was very quiet”
 of 5 bubbles jillsS4315NT, Jun 2, 2016 | Read review
“The higher the room the better view.”
 of 5 bubbles Rreadi00, May 26, 2016 | Read review
“We would suggest that requests be made for rooms on the east side of the building to avoid possible parking lot noise.”
 of 5 bubbles card_bri, May 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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