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21c Museum Hotel Bentonville

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About

#1 of 24 hotels in Bentonville
Location
4.9
Cleanliness
4.9
Service
4.7
Value
4.3
Located on the northeast corner of the Bentonville town square and a short walk to Crystal Bridges Museum of American Art, 21c Museum Hotel Bentonville is a 104-room boutique hotel, contemporary art museum, cultural civic center, and home to The Hive restaurant. Stay with us and the iconic Green Penguins. The world has changed over the last several months and here at 21c, we have made some changes too. One thing remains constant. Our top priority is the safety and wellness of our teammates and guests. Our website has everything you need to return to travel with 21c. We look forward to welcoming everyone back to The Hive and 21c Bentonville soon.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Electric vehicle charging station
Valet parking
Wifi
Restaurant
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Concierge
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
See what other travelers are saying
  • drpleasant
    New York City, New York11 contributions
    Love this place!
    21C in Bentonville (and in Oklahoma City) are everything a hotel should be, clean, fun, helpful and a pleasure all around. The rooms are large and thoughtfully designed and the art is wonderful. Book in advance, it is in high demand.
    Dear drpleasant, “Love this place” and “everything a hotel should be” are such great tributes to our superb teams and the 21c concept of true Southern hospitality! Your praise truly makes us smile, and all we can say to your very kind compliments is a profound Thank You. All of us are thrilled you had such enjoyable visits with us in Bentonville and our sister property in Oklahoma City. We look forward to welcoming you again in any city where the Penguins roam! Emmanuel Gardinier | Area General Manager
    Written August 17, 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: July 2022
    Traveled on business
    Written August 17, 2022
  • macc60
    Little Rock, Arkansas72 contributions
    Great Escape
    Such a great way to enjoy a weekend away from home. What a treat to stay at a fabulous hotel and be able to bring your dog family members, too. Ben and Adam were wonderful at greeting us and explaining their policy to keep their guests safe during the pandemic. The rooms are cleaned/sanitized and left empty for at least two days before they are open to new guests; hand sanitizer is available in each room and the restaurant has heated outdoor dining available if you prefer not to dine inside The location of the hotel could not be more perfect. A 10 minute walk to the museum to see the Ansel Adams exhibit and a five minute walk to the Square and more great restaurants. You can also walk to The Momentary which is a new collaborative effort with Crystal Bridges and has visual, performing and culinary arts. The staff was attentive and always ready to help. I accidentally left a pair of earrings in our room and Amy rescued them and mailed them back. So appreciative of their excellent customer service. We will be back soon for a lovely weekend escape
    Dear macc60, “What a treat to stay at a fabulous hotel” is a statement that certainly makes our day! It is very gratifying to know that you appreciated the extensive COVID-19 safety protections that we at 21c are taking. We are thrilled that you enjoyed our perfect location for experiencing all Bentonville has to offer, and we thank you so much for your gracious comments about the “excellent customer service” from our amazing team members. All of us look forward to welcoming you again very soon for another great stay! Emmanuel Gardinier | Area General Manager
    Written November 12, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: November 2020
    Traveled as a couple
    Written November 12, 2020
  • Paddock_Rat
    Joplin, Missouri124 contributions
    21c Great, Accor Terrible
    21c? Thumbs up! The parent company, Accor, and their website and reservation system? Very bad, very frustrating. We love the 21c. We return to Bentonville every couple of years to experience the truly incredible Crystal Bridges Museum, always staying at the 21c. The 21c penguins always welcome us warmly. Inside joke for us 21c fans. Now for the Accor component. A few years ago, the 21c hotels were purchased by Accor, a large French hotel group. Accor also purchased Fairmont Hotels that I often book, and both groups were folded into the Accor system, including booking reservations on-line. Accor has the most terrible website I have experienced with any hotel chain as I quickly discovered booking rooms at the Vancouver Airport Fairmont. Last week I received a special offer by email for the 21c hotels. I clicked on the embedded link in the email that took me to the Accor reservation system. I couldn't book online at the special offer on the days I requested. The website kept offering the rooms at the full rack rate, so I called Accor reservations. The agent in Canada was not familiar with the 21c promotion and could not find any information on it or book me on the special rate. Finally she said the problem was "availability," even though rooms were available to book the rack rates. The agent also referred to blackout dates although she never told me what the blackout dates were. So after the call and out of curiosity I tried a variety of other dates in August and September. The "special" simply was not available on any of the dates I tested. All dates were blackout dates for this special offer? I called the 21c Bentonville hotel reservation department directly. The agent indicated there were some issues with the Accor system, and immediately offered to discount the rack rate for me. Well done. Some further details of the Accor website and reservation system: the dates on the Accor reservation system are shown in the European format (dd/mm/yyyy). Very French. Okay, I can deal with that. Then when I got an email receipt for my deposit that had been quoted in on the site in dollars, but the room charges and my deposit were quoted in Euros. A hotel in the heart of the United States that is, or was, part of a very American hotel brand communicating in Euros? An important takeaway here is that the staff at the hotel took care of the rate situation quickly, courteously, and professionally. Lesson learned. In the future, I will also deal directly with the hotel rather than use Accor's website.
    Dear Paddock_Rat, All of us at 21c love our return guests, and we are thrilled that your recent stay was a “Thumbs Up”! I do apologize for the difficulties you experienced with the Accor reservation system, and want you to know they are working to make it more user friendly. On top of the issues you mentioned, the system also went down internationally for a day last week. Our team is very glad we were able to directly take care of everything for you, and we look forward to welcoming you in city where the Penguins roam! Emmanuel Gardinier | Area General Manager
    Written August 9, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: August 2020
    Written August 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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travelworld1170 wrote a review Sep 23
Shenzhen, China232 contributions144 helpful votes
Is this hotel nice? Yes, it definitely is. Comfortable, stylish, well-located right on the square, good restaurant/bar with room service, etc. It's clearly the #1 hotel in all of Bentonville. And it has penguins. But can you really in good conscience pay what for me was nearly $400 a night with taxes in Bentonville? I didn't pay myself as on a business trip, which I would assume drives a lot of the traffic here...but seriously this is just unnecessary. Across the square from the original Five and Dime and of course like everything else around invested by the family...it's just too much. Just stay somewhere else and take an uber back and forth. If you're coming to Bentonville to stay in a trendy hotel, why? Save the money next time and stay in a better hotel somewhere where it's really more worth it.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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drpleasant wrote a review Aug 2022
New York City, New York11 contributions7 helpful votes
Hotel's Favorite
21C in Bentonville (and in Oklahoma City) are everything a hotel should be, clean, fun, helpful and a pleasure all around. The rooms are large and thoughtfully designed and the art is wonderful. Book in advance, it is in high demand.
Read more
Date of stay: July 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Emmanuel Gardinier, General Manager at 21c Museum Hotel Bentonville
Responded Aug 17, 2022
Dear drpleasant, “Love this place” and “everything a hotel should be” are such great tributes to our superb teams and the 21c concept of true Southern hospitality! Your praise truly makes us smile, and all we can say to your very kind compliments is a profound Thank You. All of us are thrilled you had such enjoyable visits with us in Bentonville and our sister property in Oklahoma City. We look forward to welcoming you again in any city where the Penguins roam! Emmanuel Gardinier | Area General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathy H wrote a review Sep 3
Lee's Summit, Missouri53 contributions19 helpful votes
Beautiful hotel with interesting art. Nice location to the main square and Crystal Bridges. The downside is the bed was uncomfortable and the pillows are like rocks. Bring your own pillow if you can. The restaurant bar is nice and the staff is friendly.
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claire Thompson, General Manager at 21c Museum Hotel Bentonville
Responded 2 weeks ago
Hi Kathy, Thank you for taking the time to leave a review. We are glad to hear your enjoyed your time at 21c Bentonville, including the art and restaurant. Thank you for your feedback on the pillows, and I will pass along to our team. We hope to welcome you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sunvsclouds wrote a review Aug 2023
Saint Louis, Missouri351 contributions89 helpful votes
+1
Chose this as a one night stay while i Bentonville to go to Crystal Bridges and it was a great choice. The location is about a block off the square so you can easily walk to several restaurants although their restaurant, The Hive, is really good. There's self parking in a garage behind the building which is free and I was told the street parking overnight was free and safe to do as well. I think there is a valet although they weren't there when we checked in. The garage isn't connected directly to the hotel but the walk is short. The lobby and check in area were clean with lots of great art, of course. Check in was smooth and our room was ready. You need to use your room key for the elevator which I like and there's a water bottle filler right by the elevator in the lobby. Our room was a nice size and clean, great size for the bathroom as well. The room had a sparse feel due to not much color but it was comfortable. Good water pressure in the shower, enough towels and a decent hair dryer. Medium feel to the mattresses and soft pillows. We liked the nightlight within the the mirror of the bathroom for the nighttime and the refillable bath products were nice quality and smelled good. The safe for the room is in the drawer of the table between the beds, there was a mini fridge, coffee maker etc. We really liked the overall "vibe" of the hotel and would stay here again and would consider a 21C Hotel in the future.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claire Thompson, General Manager at 21c Museum Hotel Bentonville
Responded 4 weeks ago
Hi there, Thank you so much for taking the time to leave a review. We greatly appreciate your feedback, and we are thrilled to hear you enjoyed your stay with us! We hope to welcome you back to Bentonville soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
scott46 wrote a review May 2023
texas231 contributions70 helpful votes
If you want to visit Crystal Bridges, this hotel is still the best place to stay in Bentonville. Between the art in the hotel and the serene walk to Crystal Bridges, staying here is a real treat. And the restaurant and cocktail bar are enjoyable too.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claire Thompson, General Manager at 21c Museum Hotel Bentonville
Responded May 26, 2023
Thank you for your review! We are so glad you enjoyed your stay at 21c Bentonville, as well as The Hive and surrounding area. We hope to welcome you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RedHeifer22 wrote a review May 2023
New York, New York11 contributions5 helpful votes
Hotel added to the fun of our visit to Oklahoma and Tennessee. Decor was creative, imaginative. Service was exceptional, professional and friendly. We had breakfast at hotel restaurant, known as The Hive. Service was attentive; food was fine. If we were to visit this location again, I would be sure to stay at this hotel.
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claire Thompson, General Manager at 21c Museum Hotel Bentonville
Responded May 26, 2023
Thank you so much for taking the time to leave a review. We are thrilled you enjoyed your stay at 21c Bentonville, and love to hear your service was "exceptional, professional and friendly!" We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bookworm8 wrote a review May 2023
Memphis, TN263 contributions144 helpful votes
Spoiler alert. I did not spend the night here because it is very expensive. I would love to, however, for several reasons. The art exhibits in the hotel are interesting. whimsical, and beautiful. I heard one of the hotel staff guiding a high school class through some of the exhibits and was impressed. The staff are very friendly. The hotel is as short walk from the grounds of Crystal Bridges. I've been in Bentonville twice and have visited the galleries in this hotel each time. Maybe next time I will splurge!
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claire Thompson, General Manager at 21c Museum Hotel Bentonville
Responded May 8, 2023
Hi there, Thank you for your kind review! We are so glad you were able to enjoy the art during your time in Bentonville. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MichaelKohn1 wrote a review May 2023
Saint Louis, Missouri375 contributions230 helpful votes
Super cool hotel on the Bentonville town square within a short (1/2 mile)walk to Crystal Bridges. The hotel it self is sort of a mini museum with various pieces of art placed throughout the building. Friendly staff. If you're going to Crystal Bridges, this would be my first choice. Lots of fun restaurants and businesses nearby.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Claire Thompson, General Manager at 21c Museum Hotel Bentonville
Responded May 8, 2023
Hi Michael, Thank you for taking the time to leave a review! We are so glad you enjoyed your stay, and we hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
havee171 wrote a review Apr 2023
New York City, New York424 contributions82 helpful votes
+1
21C Museum Hotel is located in downtown Bentonvile Arkansas, just off the main square. The hotel is within walking distance of shops, restaurants, and walking trails. The hotel is very modern and doubles as a great art gallery. The curated exhibits are engaging and well-worn a visit. The room (305) I stayed in was size and well appointed with couches and a marble table. The bathroom was spacious with a large shower. The front desk team was very pleasant and made check-in a breeze.
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Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Claire Thompson, General Manager at 21c Museum Hotel Bentonville
Responded Apr 24, 2023
We would like to thank you so much for taking the time to submit your review. On behalf of the whole 21c team, we greatly appreciate your very kind review and are thrilled that you enjoyed your visit in Bentonville. Thank you again for staying with us and we all hope to welcome you back soon. Sincerely, Claire Thompson
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
plasalle wrote a review Apr 2023
Minneapolis, Minnesota120 contributions102 helpful votes
This hotel aspires to fit into the category of Hilton, Marriott, InterContinental, etc. but doesn't even come close. For us, the big issues that make a hotel stay great are rooms that are quiet (including the a/c), comfortably sized, clean, have lights and equipment that work properly, and have a mattress that's good for sleeping. A good view is a bonus. Upon entering our room at the 21c at our 3:00 pm check-in, we were immediately startled by how loud the a/c was. When I asked the desk clerk to fix the noise or assign us to another room, I was told that the hotel was full, the air vents were necessary, and at any rate, the a/c noise was "normal" (which it certainly wasn't for the hotel's category). It took some arguing to receive assurance from the desk clerk that the mechanical staff person would take a look at the problem. They did. The incomplete fix was to use blue masking tape to attach a piece of cardboard over the air vent! Hokey. On the plus side, the room had a great view through very large windows and was large enough so that we did not feel claustrophobic. We rated our stay and the hotel as a "2" because of the service problems, the miscellaneous add-on charges, the vent and non-working light bulbs problems, and that it was significantly overpriced for what they delivered so much so that we felt that rather than being hosted as valued guests, we were mere insects that got trapped by a carnivorous plant.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Claire Thompson, General Manager at 21c Museum Hotel Bentonville
Responded Apr 24, 2023
At 21c, our goal is to deliver the best in modern accommodations, thoughtful amenities, and genuine Southern hospitality. We can only know if we have succeeded by feedback from our guests. Thank you for taking the time to complete our survey, we greatly appreciate your insightful comments and suggestions. I apologize on behalf of our entire team that we did not provide you with an outstanding guest experience. From your review we can make the changes necessary to improve our performance. Please do not hesitate to contact me personally if you would like to further discuss your visit. Once again, thank you for bringing our mistakes to our attention and giving us the chance to correct them. We appreciate your review and hope we can have the opportunity to impress you in the future. Sincerely, Claire Thompson
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$308 - $483 (Based on Average Rates for a Standard Room)
LOCATION
United StatesArkansasBentonville
NUMBER OF ROOMS
104
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21C MUSEUM HOTEL BENTONVILLE - Updated 2023 Prices & Reviews (AR)

Frequently Asked Questions about 21c Museum Hotel Bentonville
Which popular attractions are close to 21c Museum Hotel Bentonville?
Nearby attractions include Bentonville Town Square (0.1 miles), The Walmart Museum (0.1 miles), and 21c Museum (0.02 miles).
What are some of the property amenities at 21c Museum Hotel Bentonville?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at 21c Museum Hotel Bentonville?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 21c Museum Hotel Bentonville?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at 21c Museum Hotel Bentonville?
Yes, free parking, street parking, and valet parking are available to guests.
What are some restaurants close to 21c Museum Hotel Bentonville?
Conveniently located restaurants include Crepes Paulette, Tavola Trattoria, and Table Mesa Bistro.
Are there opportunities to exercise at 21c Museum Hotel Bentonville?
Yes, guests have access to a fitness center during their stay.
Is 21c Museum Hotel Bentonville located near the city center?
Yes, it is 0.1 miles away from the center of Bentonville.
Are any cleaning services offered at 21c Museum Hotel Bentonville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at 21c Museum Hotel Bentonville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does 21c Museum Hotel Bentonville offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.