21C in Bentonville (and in Oklahoma City) are everything a hotel should be, clean, fun, helpful and a pleasure all around. The rooms are large and thoughtfully designed and the art is wonderful. Book in advance, it is in high demand.
I had assumed there simply weren't any nice "luxury" hotels in Bentonville and I was wrong! I travel once a year to the Bentonville area and feel lucky that my usual hotel was booked this year so I needed to find something new. The hotel was great! Very clean, plenty of space in my room (table for work & dinner) and the art exhibit was very cool Also - its proximity to the adorable town and local restaurants was THE BEST. I will absolutely stay here again next year...and maybe even bring my husband along and make it a longer trip.
Booked a suite for 475+ a night a month in advance. Arrived for check in to find that we were put in a accessible suite that faced the roof and air handling equipment. The room was mediocre at best, broken tiles, shower didn’t work properly. It was dark and depressing. Asked to change rooms and was told they only had smaller rooms available. This was a surprise trip for my husbands birthday. So we were both disappointed. We had stayed here in the past but will not stay again. Save your money and find an airbnb in the area. You’ll be happier…..
Unlike many of the other reviewers, we visited only the museum, which consists of a series of rooms and hallways around the hotel’s front desk area. There was a variety of interesting pieces, ranging from sculpture to 2D art. We probably stayed around 40 minutes. We stayed about 40 minutes. Truth be told, I probably liked this place better than The Momentary, but to be fair, we visited that museum between exhibits and weren’t impressed with the one exhibit they had to visit at the time. Since I understand they change the exhibits pretty frequently, I look forward to visiting the 21C Museum again on another trip to Bentonville.
First, I’m not a fan that TripAdvisor has separated out the hotel and the museum because they are so intertwined. The hotel actually is very nice, but the museum is why people stay here. Check in staff (I think his name was Adam) was super nice and helpful. He gave me hotel info as well as a page of nearby restaurants. The sheets are smooth and the beds are comfortable. I stayed in a luxury king and the layout was great. There was a lounge chair and ottoman as well as a large fabric bench along the corner and a table. It’s actually one of my favorite room layouts I’ve seen in a while. Of course the art is the main attraction. Not my favorite 21C exhibits ever, but the art in these hotels always change frequently. You never know what you’ll find. They have a restaurant, called The Hive (reviewed separately), which was excellent. I paid around 300 for a Monday night. Probably worth it because it’s right on the town square and within walking distance of tons of shops & restaurants and close driving for everything else. They have valet parking for nine dollars a night, but their valet is located in the same attached garage for free public parking, so not sure it’s worth it. Recommended if you’re visiting Bentonville.…
Located just off the town square, the Museum Hotel was a real gem. The rooms were very spacious and comfortable. They have purple LED lighting in the bathrooms so that if you have to use the bathroom in the middle of the night you dont burn our your retinas when you turn the light on. The art work is very interesting - raining the gamut from paintings which are not my cup of tea to super cool mechanical type sculptures to very fun large colored penguins. The reason this gets 5 stars is that I rented a bike the day I checked out. The staff could not have been more accommodating in the experience: i could store the bike in the lobby while I changed, when I returned, the rental company had worked out with teh hotel ahead of time I just leave the bike with the bell hop. Really great stay. I will definitely be back.…
No longer the leader when it comes to modern comforts. We stayed here several years ago and loved the modern vibe, the art installations, and especially appreciated the Hive restaurant. Now it is still a clean room with friendly staff but not much more to justify the $300 a night price tag. Now you can go to a Hampton Inn and get the same clean modern room. The Hive didn’t help with the stay. The food just wasn’t the same standard we remember it being and the menu is limited. Overall the stay gave us nothing to complain about, but also nothing to justify coming back.
Given the reputation of the 21C Hotels, we were expecting a much nicer, much more comfortable experience. I do want to say that the hotel staff was very friendly and very nice although other than check-in, we did not really have a reason to interact with them. The oddest thing about this hotel is that there is no place to park! You cannot drive up to the front entrance to unload luggage. There is a city parking structure behind the hotel but there is no direct entrance from the parking into the hotel so one has to walk around the block just to get back to the front door. One of the staff came out to help with our luggage (while we were parked on the street) and the poor guy had to literally lift the luggage cart from the street onto the sidewalk because there isn’t even a sloping handicap portion of the curb to roll the luggage cart. The management needs to re-vamp its website to state clearly that when you book a “bed and breakfast” package you are not really getting that—-breakfast is not served Monday, Tuesday or Wednesday and the grab and go breakfast—which is available to anyone staying there—consists of some apples and granola bars. Not impressive. Breakfast is served on Thursday and Friday with brunch on Saturday and Sunday. The website should state exactly what one is getting and it does not. The hotel, despite its few art installations, is cold and austere looking and feeling. Our room was oddly shaped and badly designed with random floor lamps which provided almost no light and a large entry hall with no lights at all. There was one very uncomfortable chair and one table placed next to a chaise lounge which was pushed up against a cold floor to ceiling group of windows. There were no comfortable chairs in which to sit to do computer work at the table. And the beds were also uncomfortable with lumpy hard pillows. The hotel looked clean and our room and bathroom were clean and we truly appreciated the mask mandate. We had planned to stay a few nights, but because the beds were so uncomfortable and the room so dark, we checked out the next day and went to another hotel.…
In addition to being short nature walk to the Crystal Bridges Museum (a must-see), this hotel has its own art exhibitions that are always enlightening, Plus a good restaurant, The Hive, and helpful staff.
We really love this hotel, in great part due to the friendly and helpful staff and location close to the museum and nature trails. The art is interesting. Hopeful for a change soon in the current exhibit to see something new.