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I came to this hotel with my fiancé to drop him off for work. The shelf you put the towels was dirty, why would you put clean towel on the shelf that’s dirty? Top of the fridge was gross with old food and evidence of...More
Thank Jamie M
Response from Jose S, Regional Support Manager at Home Towne Suites - BentonvilleResponded February 28, 2018
Dear Jamie M,
Thank you for choosing Hometown Suites and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience.
I would like to start by apologizing...More
I have stayed 3 weeks at the Home Towne Suites in Bentonville and it has been an extremely comfortable experience. The rooms are clean and they have upgraded cable with HBO as well as totally free Wi-Fi. They also started free dinner every Tuesday. This...More
The staff are friendly, and ready to serve the guests. They really do care that the guests have a pleasant experience. The rooms are clean and convenient, having a fridge, microwave, stove top, and desk. Cable t.v., and huge comfortable beds too!
If I could give this hotel negative circles I would. No toiletries in the bathroom. Heavy smell of cigarette smoke in hallway. A herd of elephants in the room above us. Howling dog in the room next door. Dog kennel full of barking dogs directly...More
For low budget room it was really clean nice almost full size fridge however place has a lot of long term residents going in and out most of the night. Morning will welcome you with different cooking odors. Canine shelter is located right next door...More