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Home Towne Suites - Bentonville

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Home Towne Suites - Bentonville
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66 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Bentonville, Arkansas
1 review
1 of 5 stars Reviewed 1 week ago

Toilet does not work, repeated complaints to get anything done, no blankets, no daily maid service, no new towels. Told them phone didn't work so they just removed it! Unfortunately, no more rooms available anywhere

Helpful?
Thank GeorgeCracraft
Bangkok, Thailand
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 10, 2016

This property is billed as long term stay, but also offers short term rentals, though in our case we certainly didn't have a suite. Our room was small and felt more like a cell than a hotel room. I couldn't see myself spending more than an overnight stay. The main and bath rooms appeared clean, but the carpet of the... More 

Helpful?
Thank Peter B
Alyssa B, Public Relations Manager at Home Towne Suites - Bentonville, responded to this review

Hi Peter, thank you for your comments about your stay. I greatly appreciate your comments about the room needing cleaning and updating. Within the next few months we will be renovating our property. These renovations will include new carpeting, furniture, and much more. We hope you come back and stay with us when our property is updated. More 

Travelers are raving about these Bentonville hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 29, 2016 via mobile

We stayed here one night in order to catch an early flight. Literally the nastiest room I have ever stayed in. Carpet was covered in dirt and greasy footprints. Hair in the tub and on the sink in the bathroom. There were bread ties and sliced cheese wrappers on top of the refrigerator. People outside in the parking lot fighting... More 

Helpful?
1 Thank Benny G
Alyssa B, Public Relations Manager at Home Towne Suites - Bentonville, responded to this review

Hi Benny, thanks for your comments about your stay. I greatly appreciate your notes about the rooms needing updating. Within the next few months we will be renovating our property. This will include new carpet, bathroom and kitchen appliances, and much more. We hope you come back and stay with us when our property is updated. More 

Flippin, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 14, 2016

Wow! They repeatedly messed up my bill, then when I asked about it the manager was rude and hateful to me in front of other customers, even though it was their fault. The desk staff burst into my room at 2am because somehow I was taken out of the system and they thought the room was empty- scared the life... More 

Helpful?
1 Thank calypso2998
Bentonville, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 13, 2016

I booked my hotel for one month and I was unable to stay even for a day. The rooms dirty and smelly. Smell was horrible to bear it. We complained to manager and she never cares and instead speaks very rashly to customers. Worst hotel manager I have even seen. Only advantage is price for long term stay but I... More 

Helpful?
1 Thank BNTN2001
Milwaukee, Wisconsin
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 15, 2016 via mobile

Price seemed good however too dusty and dirty for us. Even my husband thought it smelled and he never notices smells. The bathroom floor had not been swept or cleaned, told the desk and said housekeeping would probably not get to it.

Helpful?
Thank Sharon H
Houston, Texas
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 2, 2015

Just awful. No amenities. None. Two scratchy towels, one bar of soap. Coffee for one day. Don't bother brewing it. They don't give you enough creamer or sugar to make you want to drink it. Uncomfortable bed. Spotty Internet. They won't even clean your room!!! Can't find a redeeming quality about this place. One exception. People at front desk are... More 

Helpful?
4 Thank Carolyn L
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 27, 2015

. I wanted to share with you the exceptional guest service that we received while staying at this hotel. Our stay included Tuesday, Wednesday, and Thursday of that week. We were taking greyhound and I noticed by the itinerary of the bus schedule that we wouldn't arrive for check-in at our hotel until 1:30am on Wednesday. I called the hotel... More 

Helpful?
3 Thank Joseph H
Nixa, Missouri
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed October 24, 2015 via mobile

Blankets are scratchy, beds are uncomfortable, but most importantly IT'S NEXT TO A DOGGIE DAYCARE AND THEY LET THEM OUT AT 6:00 A.M. Maybe if you were on the other side of the building, it would be fine, but overall a 1.

Helpful?
2 Thank cjgammill
Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 5, 2015

My husband and I were traveling through on our way to Branson. We had driven all day and had decided to stop for the day in Bentonville. There were not many hotels with availability but found one at the Home-Towne Suites in Bentonville. Our rooms were so disgusting and dirty. I found long black hairs in the bathtub. My husband... More 

Helpful?
3 Thank Terry J
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Home-Towne Suites of Bentonville You'll feel at home away from home at the Home-Towne Suites hotel in Bentonville, AR, conveniently located just minutes from Sam's Club corporate headquarters and Walmart corporate headquarters. Free transportation is available to and from Northwest Arkansas Regional Airport and corporate offices within a five-mile radius of the hotel. Our guest rooms include well-equipped kitchens complete with refrigerators, microwaves, ceramic cooktops and coffee makers. Non-smoking rooms are available. Get work done in the on-site business center, do laundry or barbecue in the picnic area for added enjoyment during your stay. Whether you are traveling for business, moving to the area or vacationing with the family, make the Home-Towne Suites hotel in Bentonville, AR your home away from home. ... more   less 

Additional Information about Home Towne Suites - Bentonville

Address: 200 Suburban Dr, Bentonville, AR 72712-6855 (Formerly Suburban Extended Stay)
Location: United States > Arkansas > Bentonville
Price Range: $61 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Home Towne Suites - Bentonville 2*
Number of rooms: 118
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Also Known As:
Suburban Extended Stay Hotel Bentonville
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