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Home Towne Suites - Bentonville

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Home Towne Suites - Bentonville
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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Coal Township, Pennsylvania
Reviewed February 19, 2017

A group of us were in town for business. The hotel was reserved for us by our company, it was about the only place left because our company also had another event going on that took up rooms at a lot of the other hotels. I had already read the reviews and so the first thing we did on check-in...

1Thank momof2boyz2
Reviewed February 10, 2017 via mobile

I always ask to check the room they will be renting to me prior to paying for it and i am sure glad i did because it was filthy. The elevator was disgusting and the bed platform was worse. When i shifted the mattess looking for bugs i found stains, hair both human and animal and debri probably dirt and...

1Thank Stacey O
Reviewed January 18, 2017

Front desk unhelpful and not around most of time. Clock didn't work. Phone(s) didn't work. Front desk did not answer phone or place the requested wake up call. Had to go find the front desk person (outside somewhere) to try to get a phone and a chair for my room. I asked about a chair and the front desk lady...

1Thank Susan M
El Dorado, Arkansas
Reviewed November 30, 2016

I should have researched this further. The room was not as accommodating as it seemed online. The bed was horrible, and the room was not that great either. I do not recommend anyone staying here. I will definitely not be returning.

1Thank Daniel C
West Monroe, Louisiana
Reviewed November 13, 2016 via mobile

Upon arrival the hostess could not find our reservation, even with a confirmation number. The first there was no hot water. To the hotels credit this was fixed by the next day. This worked for a weekend mountain biking trip with friends, but will not bring family back. We were getting up in early, so it did not matter that...

Thank fishnurse72
Fort Smith, Arkansas
Reviewed October 20, 2016

On October 9th, my husband and I went to watch the Razorbacks play and planned on staying here afterward. We booked it days in advance. So we left the game, drove north in traffic, found some food, and then tried to check in. Somehow, they gave our room to someone else! We were not the only ones, either. There were...

Thank Tarynne M
Reviewed October 15, 2016 via mobile

My husband & I went on a weekend getaway for my bday to ride our 4-wheelers at a ranch in Pineville, MO. We had dirt all over us just to find out we didn't have any hot water. We called the front desk and she said it would be fixed in a few hours. Unfortunately, for 2 nights we couldn't...

Thank MamaofDakMatBry
Maumelle, Arkansas
Reviewed October 9, 2016 via mobile

We booked a room two weeks in advance. My friends and I show up at midnight to check-in and they had given away our room and didn't even have the decency to let us know that we'd had nowhere to stay. To make matters worse, everywhere else was sold out by that point. So we actually had to drive to...

2Thank AnthonyCole1991
Bentonville, Arkansas
Reviewed September 23, 2016

Toilet does not work, repeated complaints to get anything done, no blankets, no daily maid service, no new towels. Told them phone didn't work so they just removed it! Unfortunately, no more rooms available anywhere

Thank GeorgeCracraft
Bangkok, Thailand
Reviewed August 10, 2016

This property is billed as long term stay, but also offers short term rentals, though in our case we certainly didn't have a suite. Our room was small and felt more like a cell than a hotel room. I couldn't see myself spending more than an overnight stay. The main and bath rooms appeared clean, but the carpet of the...

Thank Peter B
Alyssa B, Public Relations Manager at Home Towne Suites - Bentonville, responded to this review

Hi Peter, thank you for your comments about your stay. I greatly appreciate your comments about the room needing cleaning and updating. Within the next few months we will be renovating our property. These renovations will include new carpeting, furniture, and much more. We hope you come back and stay with us when our property is updated.

Questions? Get answers from hotel staff and past guests. Ask a question

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Home-Towne Suites of Bentonville You'll feel at home away from home at the Home-Towne Suites hotel in Bentonville, AR, conveniently located just minutes from Sam's Club corporate headquarters and Walmart corporate headquarters. Free transportation is available to and from Northwest Arkansas Regional Airport and corporate offices within a five-mile radius of the hotel. Our guest rooms include well-equipped kitchens complete with refrigerators, microwaves, ceramic cooktops and coffee makers. Non-smoking rooms are available. Get work done in the on-site business center, do laundry or barbecue in the picnic area for added enjoyment during your stay. Whether you are traveling for business, moving to the area or vacationing with the family, make the Home-Towne Suites hotel in Bentonville, AR your home away from home. ... more   less 

Additional Information about Home Towne Suites - Bentonville

Address: 200 SW Suburban Dr, Bentonville, AR 72712-6855 (Formerly Suburban Extended Stay)
Location: United States > Arkansas > Bentonville
Price Range: $55 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Home Towne Suites - Bentonville 2*
Number of rooms: 118
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Also Known As:
Suburban Extended Stay Hotel Bentonville
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Questions & Answers

Here's what travelers have asked, with answers from Home Towne Suites - Bentonville staff and other travelers.
2 questions
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Woodstock, Georgia
over a year ago

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Questions? Get answers from Home Towne Suites - Bentonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure you have your own phone and do not need a wake up call.”
 of 5 bubbles D8321HLsusanm, Jan 18, 2017 | Read review
“Go elsewhere.”
 of 5 bubbles tarynnem, Oct 20, 2016 | Read review
“Stay away from the staircase. Try to get a room at mid point so you can use the side door to exit/return.”
  • sleep area
  • bathroom
  • kitchenette
 of 5 bubbles R5871LSpeterb, Aug 10, 2016 | Read review
“The hotel room has plenty of room to move around in. My wife uses a mobility aid and got around the room without any difficulty.”
  • Facing the rear of the room where the flat-screen tv and bed area is.  The tv had a wide range o
  • Since we were travelling, we really enjoyed having the ability to cook
 of 5 bubbles 828josephh, Oct 27, 2015 | Read review
“Patron beware - next door is a dog kennel”
 of 5 bubbles mrs_schoonie, Aug 5, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question