We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western InnSuites Yuma Mall Hotel & Suites

Cancelon$51*
View Deal
#5 of 33 Hotels in Yuma
Certificate of Excellence
GreenLeadersBronze level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$116*
$51*
Great Deal
$59*
$59*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Best Western InnSuites Yuma Mall Hotel & Suites
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

954 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Best Western InnSuites Yuma Mall Hotel & Suites
See the most recent reviews
Showing 938: English reviews
Springfield, Missouri
Reviewed November 20, 2015

Always our first choice in Yuma. Staff is exceptional, helpful, thoughtful, caring. Special kudos to Ashley & Roy at the front desk. The rooms are modern & spotless with all the amenities you could want ~ flat screen TV with lots of channels, free wifi with great signal, fridge/micro etc. Lovely linens & very comfortable beds. Outstanding continental including actual...

Review collected in partnership with Best Western
 Report
Helpful?
Thank LINDA H
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

How nice to read your review and we do appreciate it so much. We work hard for our guests and are always thinking of new ways to make your stay more relaxing. I certainly hope to see you back soon. You can reach me at cgibel@innsuites.com or 928-783-8341.

Chardon, United States
Reviewed November 16, 2015

I stay here often and really enjoy the time here. The breakfast buffet is really nice with everything that I enjoy. There is an evening offering of free beer or wine and an occasional manager's special evening event. Have made use of all of these over the years. Really look forward to staying here again.

Review collected in partnership with Best Western
 Report
Helpful?
Thank William M
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

It's great to see that you really enjoy staying here. It helps that we have a staff who enjoys working with the guests and we are always trying to make the hotel experience better for you. I assure you that the great service will always be here and we will continue to make progress here at the hotel. Happy Fall...

Appleton, Wisconsin
Reviewed November 15, 2015 via mobile

We had a pet and the hotel and surrounding area made it easy to walk the dog. The room was clean and comfortable. I felt safe walking the dog by myself. Had sufficient parking for a car pulling a trailer. Staff was friendly. Free breakfast was good.

 Report
Helpful?
Thank jsfromwi
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

All of us working here absolutely love pets. We really enjoy interacting with dogs or helping our guests by walking them or giving them a treat at the desk. Our hotel as 3 different runs for dogs with pet stations and I hope you will always come back to stay. I can be reached at cgibel@innsuites.com or 928-783-8341.

Yuma, United States
Reviewed November 15, 2015

The hotel had very friendly staff willing to help in any way possible, snacks and free water available at check in, Breakfast was good, with quite a bit of variety very nice hotel, rooms comfy, close to a lot of different activities, lots of dining choices close by. All around great place to stay for business or pleasure.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Kim K
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

I really appreciate that you took the time to post about your stay here in Yuma. The staff and I are working overtime to make big changes for the better in order to make our guests feel at home. I hope you will phone me if you ever need anything. Happy Fall to you. Cgibel@innsuites.com or 928-783-8341.

Fremont, California
Reviewed November 13, 2015 via mobile

The hotel is in the midst of redecorating. We got an unredecorated King room. Though it was still in good shape. However, It was very difficult to find the room and we ran into 2 other lost souls. The room had a wet bar. Two sinks in the room! But no outlet on the wet bar? The hot breakfast was...

 Report
Helpful?
1Thank mageith
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for taking the time to respond. I know that the layout of the hotel can be confusing since it is so big and rambling. I wish I could make it easier for you. We are getting ready to renovate our dining/kitchen area and are really thrilled to get more seating and brand new furnishings. I know that the...

Missoula, MT, United States
Reviewed November 12, 2015

This is a very dependably comfortable hotel, well located and well designed. If something isn't right they fix it promptly. The full breakfast is outstanding and complimentary happy hour drinks and snacks relax your day. The staff have been like family in the years we have stayed here.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Charles T
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you so very much for the comments about your stay and our amenities. We love hearing about your experience and are always looking for bigger, better ways to service our guests. Happy fall season to you. cgibel@innsuites.com or 928-783-8341.

El Cajon, United States
Reviewed November 9, 2015

Make sure your room has working Phones & Heater/AC I stay at Best Western whenever I travel and this was the worst stay that I have had. This was the First and Last time that I will stay at this Best Western location in Yuma, Az

Review collected in partnership with Best Western
 Report
Helpful?
Thank Rose S
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We are so sorry about the continued complaints you had during your stay. We did tell you that we were installing a new phone system and as for the heater, we checked and it indeed does work. There is a menu in the binder in your room, which I checked for and we replaced the stripping on the door. As...

Phoenix, United States
Reviewed November 9, 2015

I always stay at Best Western if there is one in the area. The rooms are clean and comfortable. The grounds are quiet at night, clean, and well maintained. Staff is always professional and helpful. I wouldn't want to stay anywhere else.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Georganne B
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We really thank you very much for taking the time to write your response. Looks like you had a great stay and hopefully you will always return to stay here at Best Western InnSuites when you are in Yuma. Hope you have a great holiday season. I can be reached at cgibel@innsuites.com or 928-783-8341.

Clovis, United States
Reviewed October 29, 2015

We stayed here on business but it felt like a vacation! They went out of their way to make sure we were having a great experience. From the lovely rooms with comfortable beds to the free happy hour drinks, it is quite a relaxing place to stay. There are also patio tables in different nooks and crannies, so you can...

 Report
Helpful?
Thank Bluebird823
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Happy fall to you! Thank you very kindly for taking the time to respond about your recent stay here in Yuma. We are all working hard to make sure our hotel is constantly improving and changing. I hope you will always make us your home in Yuma. I can be reached at cgibel@innsuites.com or 928-783-8341.

Avondale, United States
Reviewed October 29, 2015

I notice that most of the hotels in the Yuma area are pet friendly. That is great. But, someone people have alergies to pets. The hotels should have seperate areas. One for pets, and those without. Just like they do for smoking, and non-smoking.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Pasquale M
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We hope that you always have a great time whenever you visit here. The hotel is always making changes and upgrades so come back and see us again soon. I can always be reached at cgibel@innsuites.com or call me at 928-783-8341.

Questions? Get answers from hotel staff and past guests. Ask a question

146 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (91)
Viewed
Pool/Beach Area (8)
Viewed
Room/Suite (26)
Viewed
Hotel & Grounds (4)
Viewed
Dining (2)
Viewed
Bathroom (8)
Viewed
View from Room (1)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Room/Suite (32)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (6)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (5)
06/04/2017 06/05/2017
Hotels you might also like...
Travelers also viewed these Yuma hotels
0.3 mi away
La Fuente Inn & Suites
0.2 mi away
Shilo Inn & Suites - Yuma
0.2 mi away
Radisson Hotel Yuma
Radisson Hotel Yuma
#2 of 33 in Yuma
795 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hampton Inn & Suites Yuma
0.4 mi away
Wingate by Wyndham Yuma
1.9 mi away
Hilton Garden Inn Yuma Pivot Point
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & casinos. Suite luxury for less with Cloud 9 beds & bedding and free: airport shuttle, hot full breakfast, WiFi, evening social hour & more! ... more   less 

Additional Information about Best Western InnSuites Yuma Mall Hotel & Suites

Address: 1450 Castle Dome Ave, Yuma, AZ 85365-1732
Location: United States > Arizona > Yuma
Price Range: $67 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western InnSuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Best Western, Travelocity, Expedia, Orbitz, Hotwire, Booking.com, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly, TripOnline SA and HotelsClick so you can book your Best Western InnSuites Yuma Mall Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Yuma
Yuma Best Western
Hotel Style:
#3 Green Hotel in Yuma
#3 Best Value Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Business Hotel in Yuma
#7 Family Hotel in Yuma
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Best Western InnSuites Yuma Mall Hotel & Suites staff and other travelers.
7 questions
Ask a question
Imperial, California
7 months ago
28 days ago
1 month ago
Phoenix, Arizona
5 months ago

See all questions (7)

Questions? Get answers from Best Western InnSuites Yuma Mall Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very many room choices have the desk person explain your options”
jimkarene, 1 week ago | Read review
“Don't get a room near the conference center!”
LightingBolts, 2 weeks ago | Read review
“The rooms are in a complex of buildings. Many have their own doors to the outside.”
rogerl558, Mar 22, 2017 | Read review
“Book directly on their website and you might get a decent room.”
izzyj2017, Mar 3, 2017 | Read review
“they do offer larger better rooms . Executive suites”
venture_junkie, Feb 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$51* /night
View Deal
Travelocity$59
Hotwire.com$59
AMOMA$116
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates