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Hilton Garden Inn Yuma Pivot Point

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#3 of 34 Hotels in Yuma
Certificate of Excellence
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Hilton Garden Inn Yuma Pivot Point
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648 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Clearwater, United States
Reviewed 2 days ago NEW

I would stay here again as a first choice and would have no problem recommending this hotel. Every aspect of the stay was top notch from cleanliness of room and facility to staff hospitality. No detail was over looked.

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Helpful?
Thank Q1851CYsandrad
Tucson
Reviewed 1 week ago

The stay was ok but the price that I paid for i don't believe was worth what the room looked like or it's amenities. It was busy but the service of the staff was decent. The parking was ok. It was a busy weekend but better parking would be nice

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Helpful?
Thank Y3631NKnatashas
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Y3631NKnatashas: Thank you so much for sharing your feedback with us regarding your recent stay. I deeply regret that you feel you did not receive a value at our property. We strive to consistently meet and exceed the expectations of our guests, and I am sorry that this was not your experience. Your comments will be shared among our...

Tucson
Reviewed 1 week ago

Horrible experience. After I complained about my experience with Management, She called blaming me for the problems. No one should be treated this way! Double charged for rooms, 2 hours before the wedding we were told we didn't have reservations for the 2nd night

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Helpful?
Thank troyy307
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear troyy307: I sincerely apologize that your time with us did not meet your expectations. Throughout your interactions with our staff and management team, we have made every effort to resolve your problems to your satisfaction. I know that you have been in continued contact with our management team, and that your concerns have been addressed via private message. Thank...

Phoenix, Arizona
Reviewed 1 week ago via mobile

Stayed here for a night on our way to San Diego. Location was great. Walkable to historic downtown and the old territorial state prison. Located right on the Colorado River with lots of walking/biking trails. Had a very good burger at the bar served by Ruben who was just a delight. Will definitely Italy stay here again.

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Helpful?
Thank Kate M
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Kate M: Thank you so much for sharing your experience with us regarding your recent stay. Our close proximity to the Colorado River as well as the prison are among the favorite features to our guests, and I am pleased that you enjoyed our location as well. I look forward to sharing your comments with our staff, particularly Ruben,...

Palm Springs
Reviewed 1 week ago

This a really great Hotel, Super clean, Friendly Staff, Good food at reasonable prices. Free morning Coffee. The WiFi service is great. The Dinner menu is limited but the offerings are very good. We will stay here again.

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Helpful?
Thank ndroche41
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear ndroche41: Thank you so much for your kind words! We love to know when we make a great impression on our guests, and it is my sincere hope that we can count on seeing you again on your future travels! Best Wishes, Calista Fulton Guest Services Manager

Corona De Tucson, United States
Reviewed 1 week ago

We stayed at the Hilton in Yuma, AZ, for my husband's 50th high school reunion. We were met with a smile by the receptionist and the service overall was terrific, throughout our whole stay. The inside of the Hotel is beautiful. The rooms are not huge, but sufficient for our needs. The staff was exemplary and the service was amazing....

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Helpful?
Thank lisagY5563XL
Newport Beach, California
Reviewed 1 week ago via mobile

Just a night while traveling on the busiest travel day of the year-and what a wonderful surprise when it came to the service. Adjustable firmness on the bed! Friendly front desk, bartender, and wait staff. They gladly swapped out the coffee pods for the Kurig for Teas pods-where does that happen (here is the answer!)! The hotel restaurant was clean...

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Helpful?
Thank Dan F
Reviewed 2 weeks ago

Probably the Best Hotel in Yuma. Excellent location- near River walk and downtown restaurants. Very clean and comfortable beds. Would definitely stay there again and will recommend to others. As sometimes Yuma is a layover to heading to & from California.

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Helpful?
Thank Viicto
Green Valley, Arizona
Reviewed 2 weeks ago

Friendly and professional front desk, but not really understanding the reason I could check in on line, even pick my room, but then stand in line to get the room key. Clean and well appointed rooms ... fresh and plentiful towels, fast wifi .... and very quiet at night. Easy access to Yuma activities even though it is on the...

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Helpful?
Thank DesertBoomers
jamestown,in
Reviewed 2 weeks ago

Beautiful location, but under remodeling. The bed was not the most comfortable, but everything was clean! Enjoyed the historical markers outside by the train and walked a short distance down by the river.

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Helpful?
Thank Roberta C
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69 photos of this hotel

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Hilton Garden Inn Yuma and wake up on the Colorado River! This new hotel is located on the Historic Yuma Crossing National Heritage Landmark and downtown Yuma's river walk. Enjoy free WiFi and great amenities like on-site restaurant and bar, heated pool and complimentary fitness center. ... more   less 

Additional Information about Hilton Garden Inn Yuma Pivot Point

Address: 310 N Madison Ave, Yuma, AZ 94606
Location: United States > Arizona > Yuma
Price Range: $101 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Yuma Pivot Point 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Hilton Garden Inn Yuma Pivot Point Hotel Yuma
Hotel Style:
#1 Business Hotel in Yuma
#3 Romantic Hotel in Yuma
#3 Family Hotel in Yuma
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Yuma Pivot Point staff and other travelers.
3 questions
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Oakland, California
3 months ago
Los Angeles, California
4 months ago
Santa Fe, New Mexico
8 months ago

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Questions? Get answers from Hilton Garden Inn Yuma Pivot Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The king bed we had was adjustable ... pull the sheet back and look on the side of the bed for the control.”
 of 5 bubbles DesertBoomers, 2 weeks ago | Read review
“Request high floor 'river view'”
 of 5 bubbles RioMountainMike, 3 weeks ago | Read review
“Go for a higher room, 3rd or 4th floor, and views of the Colorado.”
 of 5 bubbles 554casp, Oct 11, 2016 | Read review
“Ask for a room facing the Colorado River!”
 of 5 bubbles HappytrailsTucsonAZ, Sep 28, 2016 | Read review
“Ask for a room facing the pool side of the building.”
 of 5 bubbles 245Karin, Jul 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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