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Very nice, clean hotel, value for the money I would say yes. We plan to go to the Grand Canyon again and I’m sure we’ll be staying there again.
The staff was very friendly and responsive to our needs. We needed extra hangers and within...More
Response from Tina M, Guest Relations Manager at Ramada Williams/Grand Canyon AreaResponded 4 days ago
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff and shower. We appreciate you taking the time to share your experience.
We just needed a bed for the night booked in about 7.30 comfortable room basic but clean and well serviced with fridge,microwave, coffees machine plus coffee hot choc in Foyer
When booking in the front desk was busy and only on person on Isaiah and...More
Response from Tina M, Guest Relations Manager at Ramada Williams/Grand Canyon AreaResponded January 7, 2018
Know that your voice is of tremendous importance to us and we value your comments about our bed and front desk. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.
After traveling for two days to get to the Grand Canyon, we found that the hotel we specifically booked because it had a pool for the 10 year old triplets was torn up and non-functioning. We were not contacted at all. They had our email...More
Response from LaVonne C, Front Office Manager at Ramada Williams/Grand Canyon AreaResponded 5 days ago
We're sorry the pool was under construction when you arrived, we only had a couple of days notice ourselves. Please know that we strive to provide a great hotel and excellent customer service. Please have a safe trip home.
The location is worth it here. Off the highway and away from the train station enough to be quiet. Good staff. Convenient to the Grand Canyon Railway and also the park itself. Easy walk into Williams for dinner and shopping. Room was comfortable. On the...More
Response from Tina M, Guest Relations Manager at Ramada Williams/Grand Canyon AreaResponded 6 days ago
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and air conditioner. Please consider staying with us again so that we can have the opportunity to provide you with an even superior...More
We stayed one night at this Ramada. We picked it because it had a swimming pool for our kids. We were super upset to learn the pool was closed. We decided to cancel our second night stay, so we could stay at a hotel with...More
Response from Tina M, Guest Relations Manager at Ramada Williams/Grand Canyon AreaResponded 1 week ago
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take...More
Response from LaVonne C | Property representative |
There are three queen beds in this Suite; two are in one room and one has it's own separate room. It also has a refrigerator, microwave, coffeepot, iron, ironing board and hairdryer. We have a fitness center, restaurant... More
There are three queen beds in this Suite; two are in one room and one has it's own separate room. It also has a refrigerator, microwave, coffeepot, iron, ironing board and hairdryer. We have a fitness center, restaurant, guest laundry, coffee bar with coffee,tea, hot chocolate and popcorn complimentary.