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Canyon Plaza Resort

406 Canyon Plaza Lane, Grand Canyon, Tusayan, AZ 86023
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Canyon Plaza Resort
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1,408 Reviews from our TripAdvisor Community

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Showing 827: English reviews
Hilliard, Ohio
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Had only one day to see the Grand Canyon. Got here from Anaheim in route to Colorado Springs early enough to see the Canyon. When I checked in they upgraded me to a suite. Was such a great room and happy surprise after some of the one night hotels I had been staying in on this long road trip. Friendly... More 

Helpful?
Thank robeff1950
Lowville, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 nights while visiting the Grand Canyon. The rooms were quite large and well set up and wifi worked well. Now the bad news..... the outdoor pool was very small for a hotel with over 3000 rooms. We had dirty towels with rust stains on them, and found someones underwear behind our tv. I saw several... More 

Helpful?
Thank movann99

Travelers are raving about these Tusayan hotels

Pascoag, Rhode Island
Level Contributor
5 reviews
3 of 5 stars Reviewed 5 days ago NEW

We were upgraded to a suite, which was a nice surprise, however access to the room on the third floor wasn't the easiest. The only elevator was behind the construction going on poolside and our room was way on the opposite side. Finding a place to drag our heavy suitcases through parked cars and over curbs, while dragging rocks with... More 

Helpful?
Thank Carol B
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for your review. I was sorry to hear your stay with us was less than satisfactory. Our staff strive to provide good customer service to our guests during their stay with us. It is not our intention for our guests to be hindered when trying to get to their rooms, our apologies for the inconvenience. Your comments will... More 

Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very close to the south rim and a ideal place to sleep while visiting the grand canyon. When arriving after a very hot day, the airco in the room wasn't turned on, so the room was also very hot to enter. Not an ideal way to start. Luckily the airco could be turned on full force... At... More 

Helpful?
Thank Erwin V
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I appreciate you mentioning our convenient location to the Grand Canyon but disappointed that your stay with us was less than satisfactory. I hope that our staff was able to accommodate you on any issues that came up during your stay. I will be forwarding your comments to the appropriate... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here for two nights during our first trip to AZ and the GCNP. Pros: location is close and convenient to the park and some food/shops, good wifi, pool and jacuzzi and indoor hot tub, easy to park, friendly front desk staff. The room itself left some to be desired for the price we paid of... More 

Helpful?
Thank Caitlin N
Ann W, General Manager at Canyon Plaza Resort, responded to this review

I was sorry to hear that your stay with us was less than satisfactory. Our staff takes pride in providing the best customer service to our guests during their stay with us especially if there is an issue that is brought to our attention. I will be forwarding your comments to the Housekeeping Department Manager so she can review with... More 

Gold Hill, Oregon
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We found this hotel on line and were impressed by the size of the property, its location next to IMaAX, and the buffet meals at every meal. Our room was a little rough. Some dirt on walls and pictures removed and hooks left in the wall. We were upgraded to a suite which we appreciated but didn't need. There was... More 

Helpful?
Thank Joe F
Ann W, General Manager at Canyon Plaza Resort, responded to this review

I was sorry to hear your stay with us was less than satisfactory. We do strive to provide the best customer service to our guests during their stay and I hope our staff was able to accommodate you. I appreciate you mentioning our concierge service and how helpful it was for you in deciding what can of tour to take.... More 

Buffalo, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The location couldn't be beat, but the hotel itself wasn't anything spectacular. We were on the second floor, and thought it was strange that you couldn't access the elevator from inside the first floor, and that you had to walk outside to find it. The room was pretty average. We had a balcony looking over the pool and restaurant area,... More 

Helpful?
Thank Kristina75
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was unhappy to hear your stay with us was less than satisfactory. Our staff strives to provide the best customer service possible to our guest during their stay. Your comments will be forwarded to the appropriate Department Managers so they can review with their staff. Again thank you. More 

northeast
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a pleasure to pull into here today, only staying 1 night but would be happy with more, it's really lovely, pool, reception, room and wifi all excellent. It is so close to the Grand Canyon without being in it. Lovely little village too with a very varied range of amenities. Fab

Helpful?
1 Thank tan2themax
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for the very positive review on our property. I was glad to hear your stay with us was satisfactory and you enjoyed the amenities we had to offer. I appreciate you mentioning our close proximity to the Grand Canyon. Again thank you. More 

Level Contributor
7 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Front door does not opened smoothly drags against the carpet. Arms on the sofa are frayed. Rust on the ceiling over shower. Feathers poking through the pillows. Bathroom sink cracked, wand missing from verticals. The good news is the air conditioning was working very well and the layout of the room was nice in that the bedroom was separated from... More 

Helpful?
Thank mikeydbell
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for your review on our property. I was sorry to hear your stay with us was less thank satisfactory. Our staff prides themselves on providing the best customer service to our guests during their stay. I will be forwarding your comments to the appropriate Department Managers so they can review with their staff. More 

Southport, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location and east access for the Grand Canyon. We stayed in a new apartment some 1/4 mile away from the main hotel complex. The location in the woods was great, not the the visiting Elk in the morning. The accommodation was spacious although scarcely decorated and kitted out. There was no kettle .....or is this me being very English... More 

Helpful?
Thank 472andyw
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was glad to hear your stay with us was satisfactory. Your comments will be forwarded to the appropriate Department Managers for review with their staff. Again thank you. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Shuttle Bus Service
  • Free Parking
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located 1 mile from the South Rim entrance to the Grand Canyon National Park. ... more   less 

Additional Information about Canyon Plaza Resort

Address: 406 Canyon Plaza Lane, Grand Canyon, Tusayan, AZ 86023
Location: United States > Arizona > Tusayan
Price Range: $97 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Canyon Plaza Resort 3*
Number of rooms: 232
Reservation Options:
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Also Known As:
Canyon Plaza Hotel Tusayan
Quality Inn Grand Canyon National Park
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