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Canyon Plaza Resort

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Canyon Plaza Resort
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1,602 Reviews from our TripAdvisor Community

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Showing 936: English reviews
Rapid City, South Dakota
Reviewed 5 days ago NEWvia mobile

We were booked for two nights but only stayed for one. Most of the hotel is under construction which they failed to mention. I booked this hotel specifically because they had a fitness room but it was all torn up and unusable. The woman at the front desk had no idea so she told me about it and I wandered...

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Helpful?
1Thank Sassafrass_0275
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was sorry to hear that your stay with us was less than satisfactory. Yes we are under construction at this time which is normally our low season. I can only apologize for the inconvenience. I will be forwarding your comments to the appropriate Department Managers so they can review...

Reviewed 1 week ago

Let me start off by saying that there were some major advantages to Canyon Plaza - the staff were extremely friendly and helpful, the indoor hot tub being right outside our door was great, and it's right next to the National Geographic visitor center which was great. Unfortunately, there were two massive problems that really make it a place I...

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Helpful?
1Thank Lauren T
Ann W, General Manager at Canyon Plaza Resort, responded to this review

thank you for taking the time to review our property. I was sorry to hear that your stay with us was less than satisfactory. I understand the confusion regarding our location as our legal address is Grand Canyon, Arizona although we are located in Tusayan. Our website states we are 1 mile from the entrance to the Grand Canyon and...

Milbridge, Maine
Reviewed 1 week ago via mobile

Booked a room here after reading reviews here. It was extremely easy to get to and the room was priced fairly. The best part is how close it was to the entrance to the south rim! Can't go wrong here. Highly recommend

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Helpful?
2Thank goodnews_11
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was happy to hear your stay with us was satisfactory. I appreciate you mentioning how convenient our location is to the entrance to the Grand Canyon. Your comments will be forwarded the appropriate Department Managers so they can review with their staff. Again thank you.

Bengaluru, India
Reviewed 2 weeks ago

I booked the room through tripadvisor and paid $150 during winter. The room was shabby, very old, in the main building. Heater did not work, we literally shivered through the night. No microwave, coffee maker too didn't work. No breakfast was included in that price. They have renovated only the Reception and lobby, but altogether very old property. Next night...

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Helpful?
1Thank Senjuti
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for your review. I was very disappointed that your stay with us was unsatisfactory. I would hope that our Front Desk staff would have been able to accommodate your request for either a new room or have maintenance look into the problems you encountered. My apologies. Your comments will be forwarded to the appropriate Department Managers so they...

Ontario, Canada
Reviewed 2 weeks ago

The hotel room had two double beds. The room was very nice and had two sinks and shower and tub. The room was very clean and modern. There was a refrigerator, table and chairs as well as a chair for working in the work area. Room had a coffee maker. The Hotel has an interesting layout where all of the...

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Helpful?
1Thank FSTSK8R
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for your review on our property. I was happy to hear your stay with us was satisfactory. We strive to provide the best customer service to our guests to make their visit comfortable and enjoyable. Your comments will be forwarded to the appropriate Department Managers so they can review with their staff. Again thank you.

Reviewed 2 weeks ago

This hotel is good for a night or 2 while visiting the Grand Canyon. The hotel is clean. They do seem to have problems with keycards working in the doors. There is an outdoor pool, but it was closed in November. The rooms were large, 2 beds and a tv, with a separate living area with another tv, couch, chair,...

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Helpful?
1Thank Jennifer D
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was happy to hear that your stay with us was satisfactory and that our staff was accommodating. Your very positive comments will be forwarded to the appropriate Department Managers so they can review with their staff. Again thank you.

Reviewed 2 weeks ago via mobile

Great unforgettable trip! Well worth the price and everything went very smoothly. Somehow I forgot to put more cash on my car before leaving home, so I was able to do a cash deposit for the room which was such a big help. Didn't know it was going to be snowing but the concierge helped me with any questions I...

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Helpful?
Thank Piale P
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was happy to hear that your stay with us was satisfactory and that your trip went smoothly. We strive to provide the best customer service to our guests and that our concierge was able to accommodate you with your questions. Again thank you.

Astoria, NY
Reviewed 3 weeks ago via mobile

We stayed one night here in the winter. The hotel has a warm feel and there is cushy carpeting everywhere. The indoor hot tub was open. A concierge was on duty 8am-8pm but we came too late, so Bob at the front desk helped us with a wonderful tip about the Grand Canyon. This hotel is about as close to...

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Helpful?
1Thank EWiew
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I appreciate you mentioning our convenient location to the Grand Canyon and all the amenities this area has to offer. Our staff strives to provide the best customer service to our guests and was therefore happy to hear your stay was satisfactory. Again thank you.

Saratoga Springs, New York
Reviewed 3 weeks ago

It was a good stop for a night. The room was large, very large. There were actually a living room with a TV and then the room with the 2 queen beds had another tv. The place was old and outdated and a bit run down, but it served us well for the night.

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Helpful?
Thank KiaTy625
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for the review on our property. I was glad to hear your stay was satisfactory. Your comments will be forwarded to the appropriate Department Managers for review with their staff. Again thank you.

Perth, Australia
Reviewed 3 weeks ago via mobile

Staff were extremely helpful when checking in. We received a free upgrade with interconnecting rooms as requested. They even accommodated us with an extra roll out bed in one of the rooms. Would not recommend the buffet breakfast, but everything else about the resort was great.

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Helpful?
Thank pennyj316
Ann W, Front Office Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was happy to hear that your stay with comfortable and satisfactory. Our staff strives to provide the best customer service to our guests. Your comments will be forwarded to the Department Managers for review with their staff. Again thank you.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located 1 mile from the South Rim entrance to the Grand Canyon National Park. ... more   less 

Additional Information about Canyon Plaza Resort

Address: 406 Canyon Plaza Lane, Grand Canyon, Tusayan, AZ 86023
Location: United States > Arizona > Tusayan
Price Range: $95 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Canyon Plaza Resort 3*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TravelClick, Hotels.com and Cheap Tickets so you can book your Canyon Plaza Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Canyon Plaza Hotel Tusayan
Quality Inn Grand Canyon National Park
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Questions & Answers

Here's what travelers have asked, with answers from Canyon Plaza Resort staff and other travelers.
11 questions
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See all questions (11)

Questions? Get answers from Canyon Plaza Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take a room with a lower number or a room in a different building. There are two buildings at least with this hotel”
 of 5 bubbles FSTSK8R, 2 weeks ago | Read review
“Try to stay on the 2nd or 3rd floor.”
 of 5 bubbles KiaTy625, 3 weeks ago | Read review
“Call and make sure they are not working on rooms where you have a room assigned during your stay.”
 of 5 bubbles DKNKIDS, 3 weeks ago | Read review
“Ground floor is very good”
 of 5 bubbles StephenL491, 4 weeks ago | Read review
“Close to the South Rim”
 of 5 bubbles AMWD5, 4 weeks ago | Read review
5 of 5
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