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Canyon Plaza Resort

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Canyon Plaza Resort
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1,417 Reviews from our TripAdvisor Community

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Showing 831: English reviews
Kesteren, The Netherlands
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for 2 nights on the ground floor in a nice room with a backdoor to the indoor spa and winter garden. The outdoor pool (and spa) are nice too. Very close to Grand Canyon where we watched a great sunrise. Room was clean and had a refrigerator. Airco did not work too well. WiFi was good.

Helpful?
Thank Lennyvanerp
Broomfield, Colorado
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel is old........I wouldn't stay here again. Over priced for its quality. The lobby is gorgeous and grand and then you get to your room and go "oh". The pool was okay. The hotel seemed to be popular with the Europeans. : )

Helpful?
Thank VixJ2013
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed two nights and got up at 5 am for an early start of the Bright Angel trail. Excellent to be so close to the park. But back at the hotel we were very disappointed by the almost non existing wifi connection. Even downloading mails was almost impossible. Not nice. Children enjoyed the outdoor pool and hot tub.

Helpful?
Thank Thygef
Milan, Lombardia, Italy
Level Contributor
176 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 400 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

We stopped in this hotel for only 1 night and it was terrible. The room smelled and quite old and dirty. The wifi connection was off and the breakfast very poor. I really unappreciated it and definitely i advice against this structure. Look for something better

Helpful?
1 Thank Francesco N

Travelers are raving about these Tusayan hotels

Hilliard, Ohio
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had only one day to see the Grand Canyon. Got here from Anaheim in route to Colorado Springs early enough to see the Canyon. When I checked in they upgraded me to a suite. Was such a great room and happy surprise after some of the one night hotels I had been staying in on this long road trip. Friendly... More 

Helpful?
Thank robeff1950
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you very much for your review on our property. I am happy to hear your stay with us was satisfactory and were able to upgrade you to a suite. Our concierge is very knowledgeable regarding the various trips and tours we have here in the area. Your comments will be forwarded to the appropriate Department Managers for review with... More 

Lowville, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights while visiting the Grand Canyon. The rooms were quite large and well set up and wifi worked well. Now the bad news..... the outdoor pool was very small for a hotel with over 3000 rooms. We had dirty towels with rust stains on them, and found someones underwear behind our tv. I saw several... More 

Helpful?
Thank movann99
Pascoag, Rhode Island
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago

We were upgraded to a suite, which was a nice surprise, however access to the room on the third floor wasn't the easiest. The only elevator was behind the construction going on poolside and our room was way on the opposite side. Finding a place to drag our heavy suitcases through parked cars and over curbs, while dragging rocks with... More 

Helpful?
Thank Carol B
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for your review. I was sorry to hear your stay with us was less than satisfactory. Our staff strive to provide good customer service to our guests during their stay with us. It is not our intention for our guests to be hindered when trying to get to their rooms, our apologies for the inconvenience. Your comments will... More 

Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very close to the south rim and a ideal place to sleep while visiting the grand canyon. When arriving after a very hot day, the airco in the room wasn't turned on, so the room was also very hot to enter. Not an ideal way to start. Luckily the airco could be turned on full force... At... More 

Helpful?
Thank Erwin V
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I appreciate you mentioning our convenient location to the Grand Canyon but disappointed that your stay with us was less than satisfactory. I hope that our staff was able to accommodate you on any issues that came up during your stay. I will be forwarding your comments to the appropriate... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here for two nights during our first trip to AZ and the GCNP. Pros: location is close and convenient to the park and some food/shops, good wifi, pool and jacuzzi and indoor hot tub, easy to park, friendly front desk staff. The room itself left some to be desired for the price we paid of... More 

Helpful?
Thank Caitlin N
Ann W, General Manager at Canyon Plaza Resort, responded to this review

I was sorry to hear that your stay with us was less than satisfactory. Our staff takes pride in providing the best customer service to our guests during their stay with us especially if there is an issue that is brought to our attention. I will be forwarding your comments to the Housekeeping Department Manager so she can review with... More 

Gold Hill, Oregon
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We found this hotel on line and were impressed by the size of the property, its location next to IMaAX, and the buffet meals at every meal. Our room was a little rough. Some dirt on walls and pictures removed and hooks left in the wall. We were upgraded to a suite which we appreciated but didn't need. There was... More 

Helpful?
Thank Joe F
Ann W, General Manager at Canyon Plaza Resort, responded to this review

I was sorry to hear your stay with us was less than satisfactory. We do strive to provide the best customer service to our guests during their stay and I hope our staff was able to accommodate you. I appreciate you mentioning our concierge service and how helpful it was for you in deciding what can of tour to take.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located 1 mile from the South Rim entrance to the Grand Canyon National Park. ... more   less 

Additional Information about Canyon Plaza Resort

Address: 406 Canyon Plaza Lane, Grand Canyon, Tusayan, AZ 86023
Location: United States > Arizona > Tusayan
Price Range: $97 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Canyon Plaza Resort 3*
Number of rooms: 232
Reservation Options:
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Also Known As:
Canyon Plaza Hotel Tusayan
Quality Inn Grand Canyon National Park
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