We loved our stay at Laguna Lodge. We were here just before everything hit with the pandemic and the staff were incredible. They assisted us greatly to find accommodation when airports had closed, even though we had already checked out the hotel. Truly friendly, above and beyond service. The lodge itself is incredible and one of the nicest I’ve ever stayed. Definitely do not miss out on staying here if you get the chance!
We had a really nice two night stay here back in March. Beautiful property with a nice loop to walk and great room with a view of the lake. We loved it. The staff there were very kind. Boats come by frequently (just wave them down) so easy to get to other cities on the lake.
We arrived by boat & the staff couldn't have been more accommodating. The room was spacious, the view was spectacular, and boating to the nearby villages was absolutely fantastic. We cannot wait to go again sometime.
We had an amazing 3-night stay at Laguna Lodge. Myself and 2 friends were upgraded to the Villa at the top of the hotel, and it was just stunning. This was our 'splurge' destination after staying in hostels and it was well worth it. The views from everywhere were amazing. The grounds were beautiful. Pool was very refreshing (as was the lake!). The staff were awesome, big shout out to Benjamin who speaks Spanish and English and would get us anything and everything we needed, always with a smile. A lot of staff speak Spanish only (in addition to their primary Mayan language ), as all staff are from the local Santa Cruz community. All were very friendly and helpful to us! The food was great. We did the set menu once which was delicious, and otherwise ate off the a la carte menu. It's all Vegetarian for ethical and environmental reasons. I am usually a meat-eater and barely noticed the lack of meat as the meals are that good! Very much recommend staying at Laguna Lodge.…
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