Laguna Lodge Eco-Resort & Nature Reserve
Tzantizotz 1, Santa Cruz La Laguna 07014 Guatemala
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About
#3 of 8 hotels in Santa Cruz La Laguna
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.3
The Laguna Lodge is on the lakeshore of the legendary Lake Atitlan and exclusively nestled in its own nature reserve. Entry into this Mayan world begins by boat. In a privileged setting our luxuriously natural 5 star boutique hotel commands sweeping views over azure waters to a trio of dramatic volcanoes. Inspired by nature and created from volcanic stone, adobe and palm our spacious lakeside suites are individually appointed with comfortable hand hewn king beds, fine linens, intricate woven textiles and indigenous antiques. In the evenings our award winning Zotz restaurant is bathed in golden hues from a large stone fireplace and antique candelabras, a romantic ambiance for a fine dining experience. After the days tours and adventures enjoy a dip in the hot river rock spa pool and be pampered with a relaxing body treatment offered at our Hummingbird spa. Relax at the lava bar or lakeside pavilion and watch the surreal sunset turn into a star studded night. The Mayan highlands are rich in culture and the lodge’s indigenous staff look forward to offering you a unique and memorable experience! - Utz Ipetik! Welcome! Come and explore, discover and experience with us and see why Time magazine says – Laguna Lodge is pure Maya magic!
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Canoeing
Diving
Airport transportation
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Special diet menus
Hiking
Horseback riding
Snorkeling
Shuttle bus service
Spa
Couples massage
Full body massage
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Express check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Minibar
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Charming
Languages Spoken
English, Spanish
Location
39Car recommended
Grade: 39 out of 100
120Restaurantswithin 5 miles
30Attractionswithin 5 miles
Tzantizotz 1, Santa Cruz La Laguna 07014 Guatemala
635Reviews26Q+A100Room tips
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DO NOT STAY HERE! We saw rats throughout our stay. Left 4 days early because of the unsanitary conditions. Food was frozen and inedible. Beds were hard as rocks. No “mini gym” just a 20 year old child size bike. $50 per person every time you want to use hot tub and you have to wait 3 hours for it to warm up. Many nicer hotels near this one with better accommodations and no rats! Service horrible and staff unfriendly.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is one of the few times I will ever write a review due to the pure class, excellence and unique blend of traditional & modern cultures that Laguna Lodge provided. Their entire staff, location, presence and capabilities were top-notch and worth every single dollar. Compared to other places on the lake, Laguna had the most brilliant mixture of Guatemalan culture & modern comforts. We will recommend this place to every single person!
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Paid for champagne on arrival - they give us a bottle of cheap desert wine (Moscato) and then tried to charge us an extra £80 for actual champagne when we asked for it to be swapped! After literally arguing with the manager, she finally agreed to a refund. Such a disappointing experience, so probably wouldn’t recommend this hotel. Otherwise the facilities are fairly decent, if not a little dated. The “gym” is basically an old exercise bike. The food is also fairly average so worth making the trip away from the hotel.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We went during Semana Santa so paid a premium because of timing. That said, the cost of our stay did not match quality or service received. It’s a dated hotel with limited dining options and unfriendly service. Unacceptable for what we paid but rather matched a stay that should’ve been a third of the price.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Ignore all the negative reviews, as this hotel is absolutely amazing. The staff was attentive, and the rooms were unique as everything was made locally. We loved the hiking trails behind the hotel. We really liked the location as it was very quiet at night. You are also super close to Panajachel. You just need to be patient if you eat at the hotel, as all the food is made to order.
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Magical tiki hut ambience with all rooms facing the water and volcano. Beautiful patios, large rooms, very special place. We enjoyed the walk along the water into town. The food service was very slow, and only vegetarian options are offered.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We absolutely loved our stay at Laguna Lodge at Lago Atitlan. The views are nothing short of spectacular, the team was welcoming and extremely helpful, and the accommodations were incredibly comfortable and authentically Guatemalan (local art, etc.). We can’t wait to go back someday!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Dirty, old, dated. The rooms on the first floor are the worst. No privacy including the washroom that has no doors (wtf) so technically your room is the toilet. For these $$ you can spend elsewhere Service is non existent, the place is understaffed, the staff is shy and doesn’t explain or offer anything unless asked You have to wait for everything The pool looks like a Jakuzzi and is useless, you can’t swim in it, just sit Jakuzzi you have to pay for and rent 2-3 hours in advance The food is just ok, overpriced. A lot of things on the menu are not available. The room doesn’t have plugs near the bed, we charged our phones in the washroom, no AC, we couldn’t sleep at night at all - it was quiet but very hot and humid. The rooms are not cleaned regularly. We left at 8am, came back at 5pm and nothing was cleaned or replaced including the water. Absolutely the worst and we were supposed to relax even though it was the end of our trip to Guatemala. The views are just ok, nothing special, not sure what everyone is raving about. There is nothing I liked about this hotel. Stay away …
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Based on all the great reviews, I wanted to love this place. But I just can’t. The views and facilities are gorgeous. The staff is very nice, in a reactive way. If you ask, they answer. The problem is, you don’t always know what to ask. If you book a property for the location alone, then this is an A+. There is a path that leads from the lodge to town. It’s about a 20-minute walk. Very nice. The nature preserve is a nice place to hike too, though it is very steep, so be ready for that. The pool is nice, cold but nice. The hot tub is a pay service. I don’t think that’s clear, when booking. It’s use is as a spa treatment. We tried to book it one day and they told us no, it was too cloudy. The hot tub is heated with solar power. What keeps me from recommending this property to others is: 1. There is no manager or someone who welcomes you and explains what is happening and what is available in the property. I even speak spanish and had a hard time getting info for the staff. They only answer what I asked. They didn’t offer a suggestion or give me additional info. The only reason I knew about the path to town is that a guest told me about it. This property is lacking a manager who puts the overall guest experience in place. They need someone to welcome each guest and offer a brief overview of what the property offers to its guests. 2. There is no community or public area get out of the sun, when it comes to relaxing. There are lounge chairs, but they are in full sun and they have no umbrellas or shade for the lounge chairs. The sun is quite hot. And we would have loved to enjoy a snack poolside, but in some shade. That is not possible. 3. The food was not great. It’s a missed opportunity because vegetarian food can be fantastic. That was not the case for the meals we ate there. The food was plain and lacked flavor. Dining service is also very, very slow. Thanks to the beautiful view, we enjoyed our stay. But I wouldn’t book it a second time.…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
I loved that this resort has its own nature reserve so I could do a few hikes without ever having to leave the resort. The best hike is to the palapa with hammocks at sunrise. You can do the San Pedro or Indian Nose hikes, but sunrise at the palapa at the resort had views of both volcanos and was only a 15-20 minute hike. The room was absolutely beautiful and my favorite part. My room had a huge balcony, with comfortable patio furniture, that was wonderful for watching the sunset. The service was also very kind and helpful. The food is all meat-free and I am not vegetarian or vegan. However, the food at the Laguna Lodge was my favorite throughout my entire week and a half in Guatemala.
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Date of stay: January 2023Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$238 - $240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
laguna lodge eco-resort & nature reserve hotel santa cruz la laguna, laguna lodge eco-resort and nature reserve, laguna hotel eco nature reserve
LOCATION
GuatemalaWestern HighlandsSolola DepartmentLake AtitlanSanta Cruz La Laguna
NUMBER OF ROOMS
7
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Claim Your ListingLAGUNA LODGE ECO-RESORT & NATURE RESERVE - Updated 2023 Prices & Hotel Reviews (Guatemala/Lake Atitlan)
Frequently Asked Questions about Laguna Lodge Eco-Resort & Nature Reserve
Which popular attractions are close to Laguna Lodge Eco-Resort & Nature Reserve?
Nearby attractions include Hotel Atitlan Gardens (2.2 miles), Lago de Atitlán (2.3 miles), and Atitlan Nature Reserve (2.2 miles).
What are some of the property amenities at Laguna Lodge Eco-Resort & Nature Reserve?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Laguna Lodge Eco-Resort & Nature Reserve?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Laguna Lodge Eco-Resort & Nature Reserve?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Laguna Lodge Eco-Resort & Nature Reserve?
Conveniently located restaurants include Crossroads Cafe, Cafe Sabor Cruceno, and Eagle’s Nest Atitlán.
Are there opportunities to exercise at Laguna Lodge Eco-Resort & Nature Reserve?
Yes, guests have access to a pool and a fitness center during their stay.
Does Laguna Lodge Eco-Resort & Nature Reserve have an airport shuttle?
Yes, Laguna Lodge Eco-Resort & Nature Reserve offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Laguna Lodge Eco-Resort & Nature Reserve have airport transportation?
Yes, Laguna Lodge Eco-Resort & Nature Reserve offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Laguna Lodge Eco-Resort & Nature Reserve?
The staff speaks multiple languages, including English and Spanish.
Does Laguna Lodge Eco-Resort & Nature Reserve have any great views?
Yes, guests often enjoy the lake view available here.