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TownePlace Suites Tempe at Arizona Mills Mall

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Traveler (29)
Room & Suite (21)
Dining (3)
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Overview
  • Excellent45%
  • Very good29%
  • Average15%
  • Poor6%
  • Terrible5%
Travelers talk about
“bedroom suite”(11 reviews)
“fire pit”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
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Additional information
Offers from TownePlace Suites Tempe at Arizona Mills Mall
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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141 results
Traveler rating
60
41
23
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LanguageEnglish
60
41
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9
8
Show reviews that mention
All reviewsbedroom suitearizona mills mallfire pitkitchen areafront deskfull kitchensized refrigeratorextended stayclean towelsthe cleaning crewspent nights hereoutstanding staffhotel guestsyogurtairport shuttlelate checkoutvisiting phoenix
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1 - 5 of 141 reviews
Reviewed March 31, 2018

Kathryn welcomed us when we arrived and was a consistent smiling face throughout our four days. She anticipated our questions and needs and moved us to a better room as soon as it was available. The place overall is what you would expect from this...More

Thank ConvivoCA
Response from Ronald B, General Manager at TownePlace Suites Tempe at Arizona Mills MallResponded April 12, 2018

Thank you ConvivoCA for your kind words! We are glad you enjoyed your "Home away from Home with us"! I will certainly share all your feed back with my other team members. Kathryn said thank you and we look forward to you returning again. Have...More

Reviewed March 28, 2018 via mobile

The rooms were clean, quiet, well appointed and very comfortable beds. The two-bedroom suite has separate bedrooms (one is slightly larger) with windows. Kitchen area also has a window with a nice full sized refrigerator with freezer, microwave, induction burners, coffeemaker, toaster and dishwasher, stocked...More

Thank M E
Reviewed March 21, 2018 via mobile

Old and worn out - smells bad in room, hall & lobby. Couch in room threadbare and extensively scratched and torn by animal. Carpet is worn & smells bad. Pool not heated, but does have a nice deck and courtyard area. Just old & worn,...More

1  Thank Nicholas B
Response from Ronald B, General Manager at TownePlace Suites Tempe at Arizona Mills MallResponded March 23, 2018

Thank you for taking the time to share your recent experience at the TownePlace Suites Tempe at Arizona Mills Mall with us. We are currently gearing up for a renovation in May to change the over all look to our property. We would love to...More

Reviewed March 20, 2018

Good service at front desk, room was kept up nice. Breakfast is the Marriott cookie cutter. Day 1 sausage eggs and waffles hot Day 2 a different sausage, eggs and waffles Day 3 Biscuit with sausage gravy, eggs and waffles Marriott has eliminated all other...More

Thank 190terri
Response from Ronald B, General Manager at TownePlace Suites Tempe at Arizona Mills MallResponded March 22, 2018

Thank you for your comments. Our offerings are limited as compared to some others, but our smiles are always better! Thank you for choosing Towneplace Suites by Marriott !

Reviewed March 10, 2018 via mobile

If not for the friendliness I would've given a lower rating. When we checked in and asked about the pool we were told the heater was out but we could go next door and ask for a pass key. On day 2 notified front desk...More

Thank Glenn W
Response from Ronald B, General Manager at TownePlace Suites Tempe at Arizona Mills MallResponded March 23, 2018

Thank you for choosing to stay at the TownePlace Suites Tempe at Arizona Mills Mall and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$79 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$79 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (29)
Room & Suite (21)
Dining (3)
Pool & Beach (2)
Questions & Answers
Ask a question
john d
January 28, 2015|
AnswerShow all 5 answers
Response from Pola-Canada | Reviewed this property |
Yes, it was free in the room, they will give you password.
0
Votes
Rick H
November 11, 2014|
Answer
Response from Tim W | Property representative |
Thank you for your question. We do have some one bedroom suites that have a door that seperates the bedroom from the living room area. However, most of our suites are studios. Just verify with the reservation specialist that... More
0
Votes
caprizmo
November 3, 2014|
AnswerShow all 6 answers
Response from Tim W | Property representative |
We serve rice, potatoes, waffles, oatmeal, cereals and fruit each morning. Please feel free to call us if you have more questions.
0
Votes
Room Tips
"I got a high floor to avoid noise, but it was noisy"
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"May want to stay off the ground floor. Air ventilation means open windows with no screens. It didn't feel..."
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"Not facing the courtyard would be quieter, but no view."
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"Best Views will be on the 2nd floor."
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