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Holiday Inn Express Hotel & Suites Tempe

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1520 West Baseline Road, Tempe, AZ 85283 (Formerly AmeriSuites Tempe/Arizona Mills)
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Tempe
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129 Reviews from our TripAdvisor Community

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San Diego, CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel has great location in Tempe, close to all but not in the craziness and traffic of ASU. Easy freeway access. Very clean and friendly staff, full of smiles. One to look for when you're in Tempe. Will definitely stay here again.

Helpful?
Thank uachops
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

All of us at the Holiday Inn Express & Suites Tempe appreciate your 5 Star Review and your kind words. We like to think of ourselves as close to ASU but not in the heavy traffic of the area. Thanks for recognizing our hard working staff as well, we will pass your praise on to them. We look forward to... More 

Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Very good location around restaurants and the mall. Located 5 min from Mill avenue. Very clean with a great staff. Upgraded us for free. Serves a small breakfast and coffee. Rooms were updated and modern.

Helpful?
Thank Ryan H
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for taking a moment to leave a review. We are happy that you found our location convenient, you enjoyed our breakfast, and you appreciated the hard work of our staff. I will pass this on to them! I'm glad you had a great experience with us and hope to see you again soon! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015 via mobile

Clean...room much larger than expected. Very professional and couteous staff. Loved the extra chairs sofa and fridge included. What a relief after a long travel day. Immaculately clean and pleasant. A+++++++++++++++××+×××+++++++

Helpful?
Thank Eleanor V
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear Eleanor, Thanks for posting your review of our hotel. It is good to see that you enjoyed your room and we are glad that we were able to make you comfortable after a long day of traveling. We appreciate you recognizing our hard working staff as well Thank you for your kind words!. More 

Goodland, Kansas
1 review
5 of 5 stars Reviewed December 22, 2015

We would recommend this hotel for the very good service that has been provided. We have stayed at this hotel several times and have been completely satisfied with the service. Renee, Jacki and Allen have been very helpful and have provided excellent service for us.

Helpful?
Thank PJDLLD
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thanks for posting your review of our hotel, we appreciate your kind words. It is very gratifying to us that you are a repeat guest. In addition, we appreciate the shout out for Renee, Jacki and Allen. Our staff takes a lot of pride in their work and we appreciate you recognizing them. We look forward to seeing you again. More 

Fontana, California
1 review
5 of 5 stars Reviewed December 21, 2015

The front staff especially Jacquelyn was amazing she made me feel like family whatever I needed she made sure I got it. She made my stay that much more enjoyable aside from the room being nicer than I expected she was very accommodating. The room was nice, clean & spacious. High five for this hotel!

Helpful?
Thank Em5810141975
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

We are very happy that you enjoyed your stay and we appreciate your kind words. Thanks for the shout-out on Jacquelyn's customer service, she does a great job for us and we appreciate you recognizing her. We look forward to your next visit! More 

Sun City, California, United States
Level Contributor
235 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed December 7, 2015

Stayed in a spacious suit that was clean with everything but the wi-fi in good working order (it worked on & off) I just plugged in the Ethernet cable so no problem. This location located conveniently off the 10-fwy on the edge of the Arizona Mills Shopping mall. Best part was that there is a Claim Jumper restaurant just across... More 

Helpful?
Thank Christopher W
Jason C, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for taking the time to completing this survey on your most recent stay with us at the Holiday Inn Express & Suites Tempe. It is our goal to not only meet but exceed the expectations of all of our guests. In reviewing your comments, it looks as though we were able to do this. I will definitely pass... More 

San Diego, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 6, 2015 via mobile

Amazing service! Checked in with Jackie who couldn't be more accommodating and warm! The maintenance team were working on placing Christmas decorations, which made the hotel feel so charming.. It's clear that the hotel has a strong management team based on how happy the team members make you feel.. Will definitely be back! This place is fantastic! PS love the... More 

Helpful?
Thank mooriello
Jason C, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for taking the time to completing this survey on your most recent stay with us at the Holiday Inn Express & Suites Tempe. It is our goal to not only meet but exceed the expectations of all of our guests. In reviewing your comments, it looks as though we were able to do this. I will definitely pass... More 

Nashville
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 14, 2015

Rooms are decent, staff is very helpful. One important caution: If you expect to sleep at night, do not take a room on the side facing the Interstate. Between that and Baseline Road, the noise is deafening. Ask for the side facing the Home Depot or the courtyard. The Wi-Fi can be spotty there, but sleep is more important.

Helpful?
Thank Dan D
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear Dan D, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the condition of our rooms and the helpfulness of our staff. However, I was concerned to see that you were not impressed with our rooms facing the interstate and our WiFi connection. I... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2015 via mobile

I've stayed at this hotel at least 15 times in the last 3 years. If it were not for Jackie, Renee, Megan and the Mike (maintenance), I doubt I would have returned after my first stay. They always have a smile on their face and are willing to go out of their way to help.

Helpful?
Thank Jeffery C
Jason C, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for taking the time to complete this review on your most recent stay with us at the Holiday Inn Express & Suites Tempe. It is the goal of the property to not only meet but exceed our guests expectations. In reviewing your comments, it looks as though we were able to do this. I will pass your kind... More 

Yuma, Arizona
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 7, 2015 via mobile

Great place to stay. Very clean, breakfast was great and plenty of food. My family's favorite is the pancake machine. Employees very kind and professional. Very close to shopping and restaurants. They even offered coupons for restaurants. Nice safe parking and well lit.

Helpful?
Thank Cecil M
Jason C, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for taking the time to complete this review on your most recent stay with us at the Holiday Inn Express & Suites Tempe. It is the goal of the property to not only meet but exceed our guests expectations. In reviewing your comments, it looks as though we were able to do this. I will pass your kind... More 

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