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Should be a shame!
I was asked by the chain to say what I have liked about my stay.
Not sure what there is to like about this stay.
1. It was a construction site and not a hotel. I cannot recall any notice about...More
1 Thank GabbyIL
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 1 week ago
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the on- going renovation which led to the unwanted condition of the hotel. We...More
This is on a very busy street near the university, but it was amazingly quiet once you get inside. They are undergoing a renovation right now, but it did not effect our stay. The lobby and room was very clean, the halls had some construction...More
Thank Rick H
Response from Alfredo S, General Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded October 25, 2017
Dear Rick H,
Thank you for your recent stay and 5 star review, it truly makes us smile! At the Holiday Inn Express & Suites Phoenix Tempe - University we are dedicated to meeting and exceeding every valued guests experience! Just as mentioned in your...More
As an IHG Spire member, who has stayed at a lot of IHG properties around the world and written Trip Advisor reviews on all of them, this is the first IHG property I am not recommending. This hotel is undergoing major interior and exterior until...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 6 days ago
Comfortable accommodations is what we consistently aim to provide and that in mind, I'm sorry to hear that the current renovations made was a letdown. Certainly, this is not the impression we would want to leave our guests. I am happy to know...More
We are long-time Priority Club members, so just booked through our mobile device, using rewards points. Had we seen information about the renovations in advance, we would not have stayed at this location. Only after check in did we see the notice about the renovations,...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 3 weeks ago
Thank you for taking the time to share your recent experience and staying at our hotel. We value you as our long time member of our IHG Rewards Club program. While I am pleased to learn you were able to redeem your points...More
IHG web site did not mention that the hotel was undergoing a major remodel. Had to enter from the rear of the hotel, breakfast area was small and limited selection. Construction crew started at 8:00 am and using some type of roto hammer in the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 5 weeks ago
Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the friendliness of our staff. On the other hand, I am sorry you were not satisfied with the breakfast selections we offer and the...More
$120 - $335 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#17 Business Hotel in Tempe
Non-Smoking Rooms ,
Number of rooms
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United States >
Central Arizona >
Also Known As
Holiday Inn Express & Suites Tempe Arizonia - Asu Hotel Tempe ,
Holiday Inn Express And Suites Tempe Arizonia - Asu ,