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DoubleTree by Hilton Phoenix Tempe

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Traveler (72)
Room & Suite (26)
Pool & Beach (11)
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Overview
  • Excellent51%
  • Very good29%
  • Average14%
  • Poor4%
  • Terrible2%
Travelers talk about
“double tree”(78 reviews)
“fiesta inn”(13 reviews)
“warm cookies”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Phoenix Tempe
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Phoenix Tempe
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (1,071)
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1,056 results
Traveler rating
515
309
151
53
28
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LanguageEnglish
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515
309
151
53
28
Show reviews that mention
All reviewsdouble treefiesta innwarm cookiesamerican airlinesconference centerfront desk staffbusiness tripbreakfast buffetthe shuttle driverexcellent staynice poolenjoyed my stayvery nice hotelfree shuttleclose to the airporthappy hourconvenient location
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1 - 5 of 1,056 reviews
Reviewed yesterday

This hotel was highly disappointing. The hotel is old, and in major need of updates. Housekeeping does a terrible job keeping up with the rooms. Upon check in, I was given a room that had a layer of dust on everything. I was moved to...More

Thank Coleman-McCreary
Hotel's Favorite
Reviewed 2 weeks ago

BEST hotel we've been at in a long time. Amazing décor, staff was super friendly. Upon check-in, the customer in front of us didn't want his cookie. My husband LOVES the Doubletree chocolate chip cookies. He asked if we could have it, and the desk...More

Thank Promise
Response from Ian H, General Manager at DoubleTree by Hilton Phoenix TempeResponded 2 weeks ago

Thank you for the perfect score. I am pleased to hear you enjoyed your stay and the breakfast buffet. We hope to see you soon, we would like to hear how the granola making went and of course welcome you and your husband with plenty...More

Reviewed 5 days ago

Room was very clean, staff was wonderful. I was only there for 1 night and we checked in late. Was suppose to be pool view rooms but what we got was fine. We got warm chocolate chip cookies when we check in and cold bottles...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Lynnette H
Response from Ian H, General Manager at DoubleTree by Hilton Phoenix TempeResponded 3 days ago

Thank you for taking the time to share your experience during your stay. I am pleased to hear you enjoyed your stay. We look forward to welcoming you back soon!

Reviewed 1 week ago

We had an amazing two weeks at this hotel. Housekeeping was first rate in working around the kids sleeping and our cat. Cookies were awesome. Pool was huge, lined with palm trees, and really a great place to relax and unwind. Fantastic facilityMore

Review collected in partnership with DoubleTree by Hilton
Thank bex5432018
Response from Ian H, General Manager at DoubleTree by Hilton Phoenix TempeResponded 5 days ago

Thank you for taking the time to share your experience during your stay with us. I am pleased to hear you had an amazing stay with us. I will make sure to share your kind comments with our team. We hope to welcome you back...More

Reviewed 1 week ago

This hotel has significantly improved since our first stay. The staff is incredible, the cookies are warm and delicious, and the conventions have been amazing. The AC is still loud, but I use ear plugs at night now so it doesn't bother me. I really...More

Thank pidaua
Response from Ian H, General Manager at DoubleTree by Hilton Phoenix TempeResponded 5 days ago

Thank you for your review. I am happy to hear you have seen our improvements. We look forward to welcoming you back with our warm signature chocolate chip cookies!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$83 - $162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Tempe
#8 Business Hotel in Tempe
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$83 - $162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Tempe
#8 Business Hotel in Tempe
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (72)
Room & Suite (26)
Pool & Beach (11)
Dining (4)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Damia L
February 15, 2018|
AnswerShow all 2 answers
Response from Ian H | Property representative |
Hi Damia our coffee makers are Cuisinart Dual Cup Single Brew and our coffee brand is The Coffee Bean
1
Vote
bmriker
February 2, 2018|
AnswerShow all 2 answers
Response from jedv123 | Reviewed this property |
Yes I believe so. It's about a 5-10 minute drive from the airport.
0
Votes
joeseytucson
April 20, 2017|
AnswerShow all 5 answers
Response from EliseP4 | Reviewed this property |
Our didn't work very well. Its a small unit next to the window very noisy all night
0
Votes
Room Tips
"If you choose to stay here, for safety purposes ask to stay near the lobby."
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"Rooms overlooking the pool are nice. The second floor is the quietest."
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"Ask for a room closer to the lobby"
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"Get a pool view room !"
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